Puyallup Tribal Treatment Center - Drug and Alcohol Treatment Philosophy
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ABOUT PUYALLUP TRIBAL TREATMENT CENTER
Puyallup Tribal Treatment Center (PTTC) is operated by Puyallup Tribal Health Authority (PTHA), a nonprofit chartered by the Puyallup Tribe that provides a variety of general health and dental services. PTTC offers outpatient treatment for adults and youth who are struggling with addiction to drugs and alcohol. Services at this facility, located in Tacoma, Wash., are available to members of federally recognized tribes living in Pierce County. New clients must present a negative TB test within the previous six months.
TREATMENT & ASSESSMENT
PTTC offers alcohol and drug abuse treatment as well as recovery services to members of the PTHA service population. The outpatient-based programs are culturally sensitive, considering clients’ journeys as members of the native community. Treatment begins with an interview about the individual’s alcohol and/or drug use, their medical and mental health history, and their home and social environments.
For adults at least 18 years of age, treatment is available at two intensities: a general outpatient program (OP) with one group session per week plus individual counseling; and an intensive outpatient program (IOP) with three group sessions per week plus individual counseling.
There is also a dedicated track for youth that is focused on family and consists of both individual and group counseling. The facility also offers treatment for gambling addiction. In addition, the center hosts an annual alumni picnic to allow graduates to gather and celebrate their sobriety and changed lives.
Within the state of Washington, PTTC is among 7.1 percent of substance abuse treatment centers that are operated by tribal government. PTHA is accredited nationally by the Accreditation Association for Ambulatory Health Care (AAAHC) and COLA (formerly Commission on Office Laboratory Accreditation). There currently is no information provided by the facility on its website or elsewhere online regarding its treatment staff.
WHAT ALUMNI SAY
Two alumni polled by Rehabs.com at the time of this writing submitted highly positive opinions about PTTC, as reflected in the ratings they attributed to the major categories of the survey: perfect five stars for treatment effectiveness, accommodations and amenities, and meals and nutrition. They both awarded the same top five stars to a number of other metrics: affordability, connectivity/visitor policy, facility cleanliness and upkeep, family participation, likelihood to recommend, and staff experience and training; and five stars and four stars for counseling options.
However, although one former client continued the five-star pattern for holistic offerings, the other assigned it a lower two out of five stars. “One on ones and class room environment… Great mental health counseling as well,” one reviewer wrote, while the other praised the center’s honesty. However, they also expressed desires for better activities, more involvement from elders, and longer-term treatment.
Secondary sites to date yielded mixed opinions of PTHA as a whole rather than drug and alcohol PTTC services specifically: 4.7 out of five stars based on 12 reviews on Facebook, which the organization can manage; 3.9 stars based on 26 reviews on Google; and 1.5 stars based on seven reviews on Yelp.   
Positive reviewers (alumni, staff, unidentified) praised the full range of services provided, excellent care, professionalism, and customer service whereas those on the negative end criticized long waits, inefficiencies, and rude staff. This dichotomy is reflected in comments, such as that from Chris. “Always so kind and helpful, I felt so comfortable and it was such a pleasant experience,” though Roger wrote: “I've had nothing but bad customer service from the front desk to the head nurse to the pharmacy.”
According to its website, “PTHA direct services are provided without charge to all eligible AI/ANs residing in Pierce County.” It also notes that those registering for services should bring their current insurance information, if any, including Medicaid, Medicare, and private insurance. The facility is among the 20.5 percent of Washington facilities to receive IHS/Tribal/Urban (ITU) funds.
Published on October 2018
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