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Recovery Centers of America at Devon in Devon, PA

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Overall Rating

(4.2 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
235 W Lancaster Ave
Devon PA 19333
recoverycentersofamerica.com
This facility was given a 5 star review from R.S.. See what was written below.
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Treatment Center Setting

  • Residential Neighborhood

Recovery Centers of America at Devon Philosophy

Our addiction treatment philosophy centers around offering evidence-based, individualized treatment solutions for individuals and families struggling with drug and alcohol addiction as well as co-occurring disorders. With an individualized approach to addiction treatment and a comprehensive continuum of care, we heal patients and their families from a life of active addiction and alcoholism to a life of hope and healing.

We deliver comprehensive addiction treatment services in a safe and comfortable environment. Our addiction treatment services include drug and alcohol detoxification, individual and group therapy, family counseling services for both patient and family, case management, life skills training, 12 Step education, psychiatric care, individualized aftercare planning, and recovery resources designed to support patients for life. With evidence-based treatment practices at each one of our neighborhood-based locations, we offer each patient and their family the highest quality addiction treatment services and an opportunity to heal, regain hope, rebuild and recover – for life

Areas of Specialization

  • Outpatient
    Outpatient treatment describes all addiction treatment that is not residential. Patients live at home while undergoing rehab. With a focus on individuals’ needs and quality care, Recovery Centers of America conveniently offers outpatient programs at our Devon location, including partial hospitalization (PHP), Intensive Outpatient Program (IOP), and General Outpatient Program (GOP).

  • Intensive Outpatient
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

  • Relapse Prevention
    PRISE: a Program Designed for Patients Who Have Relapsed The path to recovery is unique to each person struggling with addiction. For some people it takes multiple attempts at recovery, and with each passing attempt they may feel less optimistic about their future. At Recovery Centers of America, we see each attempt at recovery as a sign of commitment and hope. This specialized program uses a therapeutic, evidence-based approach designed to help those for whom recovery has been elusive. PRISE (Promoting Recovery through Intensive Support and Education) focuses patients on their recovery, rather than addiction, and focuses on a bright future.

  • First Responders
    Our private substance abuse rehabilitation program can help you get mentally and physically healthy again so you can get back to your calling to help others in their time of crisis. At Recovery Centers of America (RCA), we strive to be the preferred residential treatment facility for first responders struggling with addiction. Whether you’re an active or former law enforcement officer, firefighter, correctional officer, EMT/paramedic, or veteran––we can help you manage the ripple effects of substance abuse. We can help advocate on your behalf with your union, department, and employee assistance program if you choose to include them in your treatment.

Facility Highlights

The treatment program at Devon is well researched

Our addiction treatment services include drug and alcohol detoxification, individual and group therapy

Family counseling services for both patient and family, case management

life skills training, 12 Step education, psychiatric care, individualized aftercare planning,

recovery resources designed to support patients for life.

With evidence-based treatment practices at each one of our neighborhood-based locations

we offer each patient and their family the highest quality addiction treatment services and an opportunity to heal, regain hope, rebuild and recover – for life.

Testimonials

  • I was referred to Recovery Centers of America during the time I was struggling. Their reception was warm and welcoming. Unfortunately, I've been to a lot of treatment centers. And compared to other ones I've been, this was a little bit more hospitable and a lot more friendly. It wasn't the same sterile kind of hospital room feel I got. Somebody came and picked me up at my house, which was amazing. And the guy who picked me up, I actually became quite close with while I was there. So literally from beginning to end of the experience, it was quite nice. I came in with a hatred towards a Higher Power and 12 Steps and was not even thinking about going towards the 12 Steps because recovery centers bases their motto after the 12 Steps, which I've come to find my way back to. Somebody gave me different versions of the 12 Steps, told me other ways to recovery and were very supportive of whatever direction recovery I was going. I wanted recovery, they didn't care what kind. They were willing to back me up on it.
    — Ryan
  • The staff at Recovery Centers of America were kind and courteous. I had great interactions with them. They were very informative and I liked the fact that their recovery support specialist were former addicts in the Recovery as well so it was easy to talk and to relate to them. I also liked that we did a patient-led Big Book Study every night. That was very useful. I'm 38 years old and I've been in addiction for 20 years. This is the first time in 20 years that I think I'm overcoming the addiction because of RCA. And because of the hard work I've been putting into going to meetings. Recovery really got it through our heads. There was a lot of education that I did that was very valuable.
    — Gregory

Meet the Staff

Steve Wicke

Chief Executive Officer

Photo of Steve Wicke

Steve has forged a national reputation for executive healthcare leadership and strategic planning with two decades of experience in operational leadership, financial oversight and strategic development focused on systems and programs.

From Philadelphia to Alaska, Steve has led multi-disciplinary teams of mental health professionals providing comprehensive behavioral healthcare services in all aspects of residential operations.
Stellar local reputation, having built one of most successful drug and alcohol treatment centers in PA leading a staff of more than 650 in multiple locations.

Michael Ogden

Executive Director

Photo of Michael Ogden

Michael brings a wealth of experience, knowledge and skill to Devon. Over the course of his career, Michael has held clinical, operations, marketing and a variety of leadership roles. He’s been the Executive Director, Program Director or Administrator of several organizations working with both adults and adolescents.

Michael holds a BA in Psychology from Saint Leo University and Master of Public Health from Drexel University. Michael is also a US Navy Veteran.

Luke English

Clinical Director

Photo of Luke English

Luke has a range of experience providing direct supervision of clinical supervisors and counselors, case managers and support staff across a multitude of treatment methods and therapeutic interventions. Over 12 years of clinical oversight promoting improved patient care and retention working with individuals, families, referrals, and payers.

Caroline McWilliams, MD

Medical Director

Photo of Caroline McWilliams, MD

Dr. McWilliams is a graduate of Temple University School of Medicine. She trained in Internal Medicine at Pennsylvania Hospital in Philadelphia.

Dr. McWilliams is Board certified in Internal Medicine and has been practicing since 2007. She has served as an attending physician for the Department of Public Health at a community health center in Philadelphia and the Medical Director at Inglis House, a nursing home in Philadelphia, PA. Her interest includes addiction medicine and treating patients with co-occurring mental health and substance abuse disorders. She acted as the lead Physician at Malvern institute, a drug and alcohol rehab facility in Malvern, PA.

She has served as the Medical Director at Recovery Center of America in Devon, PA a comprehensive drug and alcohol addiction treatment facility, since August 2017.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT RECOVERY CENTERS OF AMERICA AT DEVON

Located in Devon, Penn., Recovery Centers of America is an addiction treatment center that offers treatment to individuals and their families who are struggling with addiction, mental health disorders, and co-occurring disorders. This center is one of the 143 (27 percent) of Pennsylvania facilities that offers residential treatment services, and it is one of the 43 (8 percent) of Pennsylvania centers that provides residential detox.

TREATMENT & ASSESSMENT

According to Recovery Centers of America's website, it combines comprehensive drug and alcohol addiction treatment with an integrative wellness program.

The center's residential programs includes a 12-hour day structured treatment plan. Programming includes 12-step immersion, individual and group therapy, family counseling services, case management, life skills training, 12-step education, psychiatric care, individualized aftercare planning, and recovery resources.

The intervention professionals guide clients through the intervention process, perform an initial assessment, and discusses treatment options with clients and their families. The treatment center can arrange for transportation from each clients' location to the facility in two hours or less.

STAFF CREDENTIALS

Recovery Centers of America's website notes the treatment team includes masters-level clinicians, therapists, intervention professionals, nurses, and psychiatrists. The treatment center is one of the 112 (21 percent) of Pennsylvania facilities that is joint commission accredited.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings.

REVIEWS

Rehabs.com has yet to receive any reviews from this facility’s former clients, loved ones, or staffers. However, the 21 people to leave Google Reviews for Recovery Centers of America at Devon to date gave five out of five stars. Individuals called the center beautiful and praised the passionate and professional staff. [1]

"A beautiful addiction treatment facility. A drug rehab center with excellent programming and the best staff I've ever encountered," Bill wrote in a representative review.

To date, the 67 people to leave reviews on Indeed gave an average of 3.1 out of five stars and mixed feedback. However, multiple staffers praised the center's atmosphere. "RCA Danvers ha a great team. The staff all work well together & are very helpful," a staffer wrote. [2]

The 71 people to leave reviews on Recovery Centers of America's Facebook page, which it has the ability to manage, gave an average of 4.4 out of five stars. On Facebook, clients also praised the staff, treatment effectiveness, and the facility itself. "Most amazing team of passionate intelligent people committed to saving lives," Jessica wrote in a representative review. [3]

FINANCING

According to Recovery Centers of America's website, the center is in-network with major insurance providers.

[1] GoogleReviews
[2] https://www.indeed.com/cmp/Recovery-Centers-of-America/reviews?ftopic=culture&lang=
[3] https://www.facebook.com/pg/RecoveryCentersofAmerica/reviews/?ref=page_internal

Published on August 2018

User Reviews

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R.S.

  • Accommodations & Amenities
  • Meals & Nutrition
Not enough time yet to know if effective, but my loved one is positive about the future and feeling stronger.
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James

  • Treatment Effectiveness
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It appears security breeches are common at this facility. Strengths: great advertising. Weaknesses: security, and vetting of people they let communicate with patients.
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T.S.

  • Treatment Effectiveness
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The facility ignores the family unless it is regarding payment or insurance. Strength: Kept Alcohol away from the patients. Weakness: no empathy towards the family. Calls go un answered.
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Dan

  • Treatment Effectiveness
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All the staff are very, very personable! Walks outside or in a park would be great!
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K.S.

  • Treatment Effectiveness
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Created great relationships with peers, worked through personal issues, extended knowledge of Big Book.
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K.O.

  • Treatment Effectiveness
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Strengths: Everything from the state of the art gym, yoga and bio-bed. The level of care you receive by the nurses, is second to none.
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S.K.

  • Treatment Effectiveness
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  • Meals & Nutrition
All good.
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A.Z.

  • Treatment Effectiveness
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Certain staff had a strong ability to relate to my experience and were able to understand my situation.
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T.F.

  • Treatment Effectiveness
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  • Meals & Nutrition
No clocks in Prise program.
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J.A.

  • Treatment Effectiveness
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I have a lot of respect and appreciation to the staff at RCA for their help and accommodations for my recovery and every ones else's recovery.
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Ed

  • Treatment Effectiveness
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  • Meals & Nutrition
Holistic treatment. Need to improve meals and nutrition.
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S.D.

  • Treatment Effectiveness
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Strengths: Food, cleanliness. Weaknesses: Staff is overworked and not enough staff members for the number of patients.
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Jeff

  • Treatment Effectiveness
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  • Meals & Nutrition
The Prise program really helped me and the counselors were great.
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V.A.

  • Treatment Effectiveness
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  • Meals & Nutrition
The whole facility should be like PRISE program. Need more staff and a lot of people's belongings go missing. I really enjoyed the staff and prise program.
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S.M.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Strengths: Art and Yoga. Comfortable rooms (the best of any rehab I've ever been). Weaknesses: Disorganization in admissions. Nurses not on the same page. RSS staff not all on the same page. Lack of little toiletry kits for new admits.
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Charles

  • Treatment Effectiveness
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The staff is very supportive and most, if not all are in recovery themselves. The Prise program has been fantastic and has given me the opportunity to learn and grow in ways I never thought possible.
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C.P.

  • Treatment Effectiveness
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  • Meals & Nutrition
I enjoy this treatment center. The staff are always helpful and diligent in keeping focused in our recovery.
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Jeff

  • Treatment Effectiveness
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Good common areas/lounges. Some very highly committed staff. Very good gym. Need more outside recreation space. Not always the cleanest common areas.
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Matt

  • Treatment Effectiveness
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Once I switched to PRISE program my experience was considerably better. Prior to PRISE, I spent 9 days on the 6th floor without a single meeting with my assigned therapist. Several requests later I met a separate therapist who explained day 1 criteria. My treatment had slipped through the cracks of RCA.
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Deborah

  • Treatment Effectiveness
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  • Meals & Nutrition
Too much sweets and carbs. More snacks on the floor (graham crackers, etc.)
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N.K.

  • Treatment Effectiveness
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The PRISE program was a fantastic experience, recommend highly.
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Joseph

  • Treatment Effectiveness
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Elevator issues on 3rd floor and cigarette breaks are a pain in the a**.
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Joseph

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Everything is great.
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B.G.

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It was overall good.
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Josh

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Everyone was kind helpful.
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Anthony

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Staff is always made available if you ever have questions or concerns. They knowledge among them is unmatched and the passion to help others is truly inspiring.
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Anonymous

  • Treatment Effectiveness
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Overall, A very good experience. The staff genuinely cares about the individuals experience and recovery.
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Nick

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Very safe and comfortable. Could improve family participation.
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R.B.

  • Treatment Effectiveness
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Worth the cost. High professionalism. Needs more family participation.
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K.G.

  • Treatment Effectiveness
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The care was excellent and got an amazing education about my addiction. They were able to answer all of my questions during my first visit to treatment. I felt that everything was all inclusive at this facility. The spirituality aspect of the 12 steps was broken down really well by the staff and the 12 step instructor.
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BW

  • Treatment Effectiveness
  • Accommodations & Amenities
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Horrible. Not based on any clinical data. Patients don't receive treatment. She said she liked it better and wants more. No CBT, no DBT, some 12 step, lots of frequent flyers. RSS are hardly there for as long as i was. Nurses are nice.
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Nathan

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The treatment experience takes place in a facility that takes a 5-star approach to maintenance and presentation. The facility overall, and especially patient rooms, is constantly maintained to create a safe, sanitary, and welcoming environment. The treatment provided utilizes a multidisciplinary approach, incorporating individual and group therapy, art and music therapy, wellness and dietary services, family services, case management, legal advocacy, and 12 step programming. This comprehensive approach fosters growth and insight in multiple aspects of the individual's life. 5-star quality care and service, multiple therapeutic modalities and offerings, holistic services, case management, alumni and follow up services, community engagement, patient community, 12 step education, spiritual services Given the facility's geographic location and neighborhood, it does not have a large amount of space outdoors for patients to utilize. That being said, the facility does have designated spaces for patients to get fresh air and provides routine outings (including equine therapy), which provide further opportunities for patients to get outside the building.
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Carl

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Excellent facility! Felt like I was at a Five star hotel! My counselor was great and helped me to begin my journey of self acceptance. 12-step programming was great. Yoga & Reiki was excellent and inspired me to get take back my physical health! Would highly recommend. the BOMB!
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