Rushford at Meriden in Meriden, CT

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
883 Paddock Avenue
Meriden CT 06450

Rushford at Meriden Philosophy

Rushford provides life-saving and life-changing treatment to thousands of children, adults and families each year. For more than three decades, our organization has been committed to delivering high quality behavioral healthcare services to those in need. We have collaborated with some of the nation's top universities including Yale, Darmouth and the University of Connecticut on research studies and other initiatives designed to improve treatment outcomes for individuals with mental health and addiction disorders.

Unlike many other addiction programs, Rushford is licensed by the State of Connecticut and accredited by the Joint Commission. To maintain our licensing and accreditation, we must always be striving to improve our performance, to raise the level of care we provide to our clients and to demonstrate accountability in the delivery of services.

Areas of Specialization

  • Dual Diagnosis/ Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

Facility Highlights

Latino Outreach Services

Prevention Program

Intensive Outpatient Program (IOP)

Meet the Staff

Stephen W. Larcen, Ph.D.

President & Natchaug Hospital and Senior Vice President

Photo of Stephen W. Larcen, Ph.D.

Dr. Larcen is the Senior Vice President of Hartford HealthCare’s Behavioral Health Network. He also serves as President of both Rushford and Natchaug Hospital. He has over 40 years of experience in behavioral health and health care management, including more than three years leading Windham Hospital in Willimantic. Among his previous positions, he served as vice president of operations of Cumberland Health Systems in Nashville, Tenn.; CEO of Northwest Medical Center in Knoxville, Tenn.; and executive director of United Services, a mental health center, in Dayville, Conn. He also worked as an organizational consultant in mergers and affiliations, organizational development, clinical and business operations and financial management for a wide range of health care facilities and organizations.

J. Craig Allen, M.D.

Medical Director

Photo of J. Craig Allen, M.D.

Dr. Jonathan Craig Allen received his Doctor of Medicine degree from Wayne State University School of Medicine in Detroit Michigan in 1989. He did his internship and General Psychiatry residency at the Tufts University Medical School / New England Medical Center and his Child and Adolescent Psychiatry training at Harvard University Medical School/Massachusetts General Hospital program. Dr. Allen served as Medical Director of Psychiatric and Family Services at Franciscan Children's Hospital in Brighton, Mass from 1995 until 2003 when he moved to Connecticut to take the position of Unit Chief at Riverview Hospital for Children and Youth in Middletown, Conn. Dr. Allen has served as Medical Director at Rushford since 2005. Dr. Allen has held the title of Clinical Instructor in Psychiatry at Harvard University Medical School (1994–2003) and at Yale University Medical School (2003–2005). Currently Dr. Allen trains Residents from the Institute of Living in Addiction Psychiatry. Dr. Allen was seated on the SAMHSA Pharmacotherapy Expert Consensus Panel which developed Pharmacotherapy Principles for individuals with co-occurring mental health and substance use disorders published in 2012. Dr. Allen is certified by the American Board of Psychiatry and Neurology in General and Adult Psychiatry and is ABPN certified in Child and Adolescent Psychiatry, as well as being certified in Addiction Medicine by the American Board of Addiction Medicine (ABAM). 360 Guide

Review by Contributors


Operated under the Hartford HealthCare network, Rushford at Meriden offers evidence-based outpatient programs and crisis services for adults (18 and older) and adolescents (13 to 17) with substance abuse and co-occurring mental health disorders. Intensive outpatient programming for Latino clients is also available at the Meriden facility, as well as prevention and community support services. Detox is not offered here.


Clients referred to Rushford undergo an initial physical and psycho-social assessment to help staff place them in the appropriate level of care.

While living at home, adult outpatient clients attend introductory 12-step programs, group therapy, and drug education classes. Medication-assisted treatment with Suboxone is available to clients over 16 who are addicted to prescription painkillers or heroin, which utilizes group therapy, combined with medication, to help achieve and maintain recovery.

Adolescent males and females with mental health and/or substance abuse disorders are engaged in an evidence-based, after-school program that utilizes The Seven Challenges. The program meets five days a week. Each day, teens learn to cultivate stress management skills, as well as identify and work on the issues most relevant to their lives.

Rushford at Meriden also provides outpatient mental health and addiction services in Spanish through its Latino Services Program.


Hartford HealthCare’s Behavioral Health network is led by an executive team that includes several medical doctors. On the facility’s website, treatment staff are described as “dedicated and experienced,” however, specific credentials are not detailed.


The one alum to submit feedback on this facility to to date was highly critical. This individual, C.B., noted concerns with the staff and the level of care received, writing, "All they care about is money. The counselors are a joke & don't care to help anyone & the people attending classes were on their phone, sleeping, talking or being rude."

Rushford at Meriden received highly polarized reviews on Google, with an average of 3.6 stars from nine reviewers.[1] Six five-star reviewers left no written comments. The remaining three reviewers all gave only one star. One of these individuals commented, "group leaders read from a book have no experience and no clue no sympathy or compassion."

WHAT FRIENDS & FAMILY SAY has received a singular review from a loved one affiliated with this facility at the time of this writing. The anonymous individual awarded the facility perfect five-star ratings for several aspects, such as its overall treatment effectiveness, counseling options, family participation, and affordability. The loved one also listed “communication” as one of the facility’s strengths.


Although had yet to receive staff reviews at the time of this writing, 31 reviewers on Indeed gave Rushford at Meriden an average rating of 3.2 out of five stars.[2] Staff members generally liked working with clients and felt the environment was positive. “It is great to be a part of an atmosphere where one can contribute to the success of a client. The clients are great as well,” one staffer wrote. Another employee agreed, commenting, "I enjoy the clients I work for and the coworkers I work with."

Despite reviews being mostly positive, a few reviewers complained of poor upper management and one commented on low morale and high employee turnover.


As an organization, Rushford accepts private insurance plans and also offers financial assistance, including some free and discounted care for the uninsured or underinsured clients.


Published on February 2018

User Reviews

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I was in CBI when it was at 80 Hanvover st harbor brook apts. Staff were great. Some CBI staff were a little strange. but all in all it was ok. Paddox ave therapy was great. group and individual. Friendship did the best they could....At the facility there was a Friday AA meeting which didn't support (some members) mentally ill people. ..we had fun. CBI pro-cat. I went to SCSU while I was patient.


This place was TERRIBLE & a JOKE!!!! I went here for "follow up" for severe depression back in 2010 when I came out of Midstate. All they care about is money. The counselors are a joke & don't care to help anyone & the people attending classes were on their phone, sleeping, talking or being rude. When I brought this up to a counselor, he told ME to tell them to be quiet instead of dealing w/ the issue. I could only tolerate this place a few visits, then got the hell out & never looked back. Midstate phyc. ward was so bad, it no longer exists. Nice Job!!!!


  • Treatment Effectiveness
  • Accommodations & Amenities
Communication is a strength. A family member goes to that facility and are well listeners.

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