Rushford at Middletown Philosophy
Rushford provides life-saving and life-changing treatment to thousands of children, adults and families each year. For more than three decades, our organization has been committed to delivering high quality behavioral healthcare services to those in need. We have collaborated with some of the nation's top universities including Yale, Darmouth and the University of Connecticut on research studies and other initiatives designed to improve treatment outcomes for individuals with mental health and addiction disorders.
Unlike many other addiction programs, Rushford is licensed by the State of Connecticut and accredited by the Joint Commission. To maintain our licensing and accreditation, we must always be striving to improve our performance, to raise the level of care we provide to our clients and to demonstrate accountability in the delivery of services.
Areas of Specialization
Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
Intensive Outpatient (IOP)
Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.
Meet the Staff
Stephen W. Larcen, Ph.D.
President & Natchaug Hospital and Senior Vice President
Dr. Larcen is the Senior Vice President of Hartford HealthCare’s Behavioral Health Network. He also serves as President of both Rushford and Natchaug Hospital. He has over 40 years of experience in behavioral health and health care management, including more than three years leading Windham Hospital in Willimantic. Among his previous positions, he served as vice president of operations of Cumberland Health Systems in Nashville, Tenn.; CEO of Northwest Medical Center in Knoxville, Tenn.; and executive director of United Services, a mental health center, in Dayville, Conn. He also worked as an organizational consultant in mergers and affiliations, organizational development, clinical and business operations and financial management for a wide range of health care facilities and organizations.
J. Craig Allen, M.D.
Dr. Jonathan Craig Allen received his Doctor of Medicine degree from Wayne State University School of Medicine in Detroit Michigan in 1989. He did his internship and General Psychiatry residency at the Tufts University Medical School / New England Medical Center and his Child and Adolescent Psychiatry training at Harvard University Medical School/Massachusetts General Hospital program. Dr. Allen served as Medical Director of Psychiatric and Family Services at Franciscan Children's Hospital in Brighton, Mass from 1995 until 2003 when he moved to Connecticut to take the position of Unit Chief at Riverview Hospital for Children and Youth in Middletown, Conn. Dr. Allen has served as Medical Director at Rushford since 2005. Dr. Allen has held the title of Clinical Instructor in Psychiatry at Harvard University Medical School (1994–2003) and at Yale University Medical School (2003–2005). Currently Dr. Allen trains Residents from the Institute of Living in Addiction Psychiatry. Dr. Allen was seated on the SAMHSA Pharmacotherapy Expert Consensus Panel which developed Pharmacotherapy Principles for individuals with co-occurring mental health and substance use disorders published in 2012. Dr. Allen is certified by the American Board of Psychiatry and Neurology in General and Adult Psychiatry and is ABPN certified in Child and Adolescent Psychiatry, as well as being certified in Addiction Medicine by the American Board of Addiction Medicine (ABAM).
Rehabs.com 360 Guide
ABOUT RUSHFORD AT MIDDLETOWN
Located in a historic former inn alongside the Connecticut River about 20 minutes south of Hartford, Rushford at Middletown is a substance abuse treatment centers for adults. Operated by the Hartford HealthCare network, this facility offers inpatient residential, partial hospitalization (PHP), and intensive (IOP) outpatient programs. It is among the only 5 percent of inpatient programs in the state.
TREATMENT & ASSESSMENT
According to the facility's website, Rushford’s 42-bed residential treatment center features around-the-clock support from trained health professionals.
In addition to attending on- and off-site 12-step meetings, clients enrolled in Rushford’s gender-specific treatment take part in one-on-one counseling and group and family therapy. Prior to leaving, clients benefit from additional continuing care and discharge plans.
Featuring similar treatment services, a more intermediate residential treatment program (halfway house) works specifically for those transitioning back into the workforce. In the PHP track, designed as an alternative to inpatient care, adults have access to treatment more intensive than that of a traditional outpatient program.
The center's website notes Hartford HealthCare is led by an executive team that includes several medical doctors. To date, 11 individuals polled by Rehabs.com awarded high ratings to this center's staff, but lower ratings to counseling options.
Staff's level of training and experience: 4.2/5 stars
Counseling options: 3/5 stars
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings though the treatment center has 42 beds, marking a greater level of availability than the national average of 18 clients in a residential treatment facility at a given time. The 11 individuals polled by Rehabs.com on the matter gave the facility above-average ratings for its accommodations.
Cleanliness: 3.7/5 stars
WHAT ALUMNI SAY
The more than 15 alumni polled by Rehabs.com at the time of this writing provided mixed feedback.
On the positive end, alumni applauded the great counselors and doctors as well as the welcoming treatment environment. “I was well taken care of, family was included and I got to be heard with judgement,” an anonymous reviewer wrote.
Family Participation: 3.5/5 stars
Connectivity: 3.5/5 stars
Melissa, who came to the facility solely to detox, appreciated that some of the nurses were also in recovery themselves, while a third alum referred to Rushford at Middletown as a “great clean place with many options for aftercare.”
Still, complaints were prominent. Together, the alumni who left negative reviews described a “poorly” run facility (one found the building itself “old” and in “not great condition”) with a staff that were “unapologetic and rude.” Though he admitted to having gained some coping skills, former client Benjamin felt the facility “overwhelmed due to the fact it was a state run program.” C.P., another dissatisfied reviewer, added that it was a waste of time and money. Based on survey results from four of these alumni, extracurricular activities received the lowest ratings.
Holistic offerings: 1.8/5 stars
Five Google users to date provided a high, average rating of 4.2 out of five stars. "The in patient program is phenomenal and will really give the the tools to lay a solid ground/foundation for your recovery," T.B. representatively wrote.
WHAT FRIENDS & FAMILY SAY
Like alumni, reviews by loved ones were split; four shared positive interactions with the facility, and five had mediocre-to-negative experiences.
Of those polled on the matter, seven loved ones - like alumni - gave low average ratings to extracurricular activities and counseling options.
Holistic offerings: 2.5/5 stars
Despite positive ratings, loved ones reported targeted complaints. Lynn, for example, noted a high staff turnover alongside outdated treatment modalities. Another reviewer, an anonymous sibling of an alum, wrote “staff was not well-trained” and that the facility “discharged my brother too soon,” the latter difficulty apparently arising from the insurance company’s unwillingness to pay.
A third anonymous Rehabs.com survey respondent reported a lack of opportunities to connect with families, a criticism backed up by the anonymous sibling who called the family group night “interesting and fun,” but noted, “Would have liked to see more family engagement opportunities.” Overall, family members and friends tended to agree that they would recommend this facility to others.
Would recommend: 3.6/5
WHAT STAFF SAY
As with alumni and loved ones, the two staff members surveyed by Rehabs.com a the time of this writing shared mixed experiences.
One of these two, a former management professional, expressed concern over how the facility uses admission and discharge criteria, as well as the individualized treatment plans, and aftercare planning. “They have a lack of consistency used for admission and discharge criteria,” she explained.
The other individual, while they claiming to “have not worked there in over 7 years,” referred to the staff as compassionate, but also felt the facility suffered from high turnover rates.
According to the center's website, Rushford at Middletown accepts private insurance plans and offers financial assistance, including some free and discounted care, for the uninsured and under-insured. The 11 Rehabs.com survey respondents to date provided above-average ratings for the center's treatment and programming costs.
Affordability: 3.7/5 stars
Published on December 2018
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