Saint Alphonsus Behavioral Health in Boise, ID

Overall Rating

(4.1 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
131 Allumbaugh Street
Boise ID 83704

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ABOUT SAINT ALPHONSUS BEHAVIORAL HEALTH

The Behavioral Health Center at Saint Alphonsus in Boise, Idaho, provides inpatient and outpatient treatment for adults, children and adolescents. Crisis stabilization and longer-term individual and group counseling are available, as well as referrals for mental illnesses and behavioral health disorders, including chemical dependency. Saint Alphonsus operates four hospitals in addition to specialty clinics which serve Idaho and Oregon.

TREATMENT & ASSESSMENT

On the facility’s website, an intake form for outpatient services includes questions related to drug and alcohol use and need for treatment. However, it is not clear whether Saint Adolphus Behavioral Health supports substance abuse disorder treatment directly because explicit references to chemical dependency point visitors toward a list of outside resources and website emphasizes its referral services.

Inpatient care is offered as a short-term, emergency and stabilization measure only; the average length of stay for adult inpatients is five to six days. All patients receive medical and psychiatric evaluations, psychosocial assessment, medication management services, education, chaplaincy services, interactive and processing therapies, and discharge planning.

Outpatient treatment for conditions ranging from mood and anxiety to developmental and behavioral disorders is available only with a doctor’s referral. Some clients may work with individual providers at the clinic or with integrated treatment teams.

The goal of all behavioral health treatment programs at Saint Alphonsus is to help clients develop understanding and skills for coping and recovering.

STAFF CREDENTIALS

Staff members include medical doctors, doctors of osteopathy, licensed clinical social workers, and nurse practitioners, with areas of specialization including psychopharmacology, psychiatry, and psychotherapy.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings. However, given the hospital setting, clients can likely expect a clinical environment. One staff member polled by Rehabs.com described the setting as institutional.

Data available at the time of this writing from a total of four respondents to Rehabs.com surveys indicated satisfaction with the facility. Metrics measuring the overall quality of accommodations, the facility’s cleanliness, and meals each received average ratings of four or more stars out of five.

WHAT ALUMNI SAY

Feedback from former clients of Saint Alphonsus Behavioral Health services is scarce and what is available reveals generally mediocre opinions. The single alum polled by Rehabs.com at the time of this writing would strongly recommend the program. However, they provided a mix of three and five star ratings for 15 metrics measured, and five Google reviews written by alumni and friends and family members yielded an average rating right in the middle with 2.6 out of five stars.[1]

Opinions were diverse, with few clear trends. Three of the six reviews cited the effectiveness of treatment as strength. Two characterized staff members as “nice” and well-trained, yet another described the staff as rude. Asked to rate the efficiency and organization of the admissions and discharge process, the alum surveyed by Rehabs.com selected a perfect five stars, while one Google reviewer reported scheduling problems and disorganization.

Other secondary review sites such as Yelp and Facebook had only reviews of the general hospital or other medical departments, with no specific references to behavioral health or addiction treatment.

WHAT STAFF SAY

Of three reviews submitted to Rehabs.com by former or current employees, two were positive and one was more critical. The overall picture is of competent treatment staff, affordable services, and a building in need of updates. Two reviewers noted that the program lacked in options for personalized treatment and one reported a need for more social workers.

FINANCING

The hospital accepts numerous insurance plans and provides help to clients in finding public resources or loans to cover payments. Financial aid is offered for qualifying individuals.

Updated April 2017

  1. https://goo.gl/sZ2mj4

Published on April 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The location of the facility is great, but it felt as if the individual treatment was lacking. It's more of a holding facility.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Felt scared and nervous beginning the treatment, but the staff made the experience much better over time.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Caring staff who assist patients in recognizing their addicts and coping techniques taught to combat the addiction. Not enough social workers, workload is heavy for them. The staff and support personnel keep this old facility maintained in a welcoming environment but drastically need a new building.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Good qualified counselors and staff. Compassionate. Fair visiting hours. However, it felt institutional, not much room for personalize living areas. Visiting rooms were also uninviting.

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