Somerset Hospital - Twin Lakes Center Philosophy
Since 1983, The Twin Lakes Center has been providing drug and alcohol rehabilitation services on a rural, 30-acre campus in Somerset County, Pennsylvania. The Twin Lakes Center treats addiction as a disease and is committed to providing effective, affordable treatment to all. Men and women are provided to tools to learn how to develop healthy relationships, trust and honesty, guilt and shame, and self-esteem.
Areas of Specialization
Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.
Intensive Outpatient (IOP)
Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.
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ABOUT SOMERSET HOSPITAL – TWIN LAKES CENTER
Somerset Hospital is a nonprofit hospital in Somerset, southwestern Pennsylvania. Alongside an array of medical services, the hospital provides the Twin Lakes Center, a full-service rehab center in the countryside three miles north of Somerset. As part of Somerset Hospital, the Twin Lakes Center is among the 56.6 percent of Pennsylvania-based rehabs that operate as private nonprofits.
The Twin Lakes Center offers medical detox, short-term residential rehab, and several levels of outpatient care for adults struggling with substance use disorder. It's among just 9.2 percent of rehabs in Pennsylvania that offer medical detox in a residential setting.
TREATMENT & ASSESSMENT
Before beginning treatment, clients participate in an evaluation with staff to help determine the most appropriate level of care. If detox is deemed necessary, clients begin their two- to three-day stay in the center’s detox unit, which is managed by a medical director and a 24-hour nursing staff. Once stabilized, clients typically move on to the center’s residential program, which lasts 28 days (positioning the center among the 15.3 percent of facilities in Pennsylvania that offer residential treatment lasting less than 30 days). All programming is gender-specific and includes group and individual counseling, recreational activities, and support groups that address topics including shame, trauma, self-esteem, and relationships.
Twin Lakes Center’s outpatient treatment may be used as a step-down treatment for residential clients or a standalone treatment for individuals with less severe cases. Outpatient options include a partial hospitalization (PHP) that meets for 22 hours a week, including four group sessions and three one-hour individual sessions. Treatment at this level primarily uses dialectical behavior therapy (DBT) and 12-step methodology.
An intensive outpatient program (IOP) meets for nine hours a week and focuses on relapse prevention, delivering treatment through two group sessions and one one-hour individual session each week. Outpatient treatment, which runs for less than nine hours a week, consists of both individual and group sessions and is structured according to each client’s unique needs.
Twin Lakes Center’s treatment team includes a medical director, a licensed clinical social worker, nurses, and counselors. The six individuals polled by Rehabs.com to date on the staff were impressed:
Staff Experience and Training: 4/5
ACCOMMODATIONS & AMENITIES
Located on 30 acres of rural land, Twin Lakes Center offers a remote setting and a “quiet and relaxing” environment for recovery, according to the facility’s website. Housing is divided into separate male and female units with two to five beds per room. Room and person searches are conducted regularly with the help of a drug-sniffing dog.
Clients’ progress is evaluated on a level system, and only those at “Level 2” are permitted to make calls via a communal phone. Visitation and family sessions are arranged at each client’s counselor's discretion.
The six alumni polled by Rehabs.com to date on the center's cleanliness and amenities gave mixed feedback, skewing positive:
Facility cleanliness and maintenance: 3.8/5
Exercise and leisure offerings: 3.2/5
WHAT ALUMNI SAY
Alumni polled by Rehabs.com at the time of this writing shared mixed reviews, but most respondents found Twin Lakes Center’s staff and programming to be effective. Alumni characterized the staff, many of whom are in recovery themselves, as “understanding” and “helpful,” and praised the “groups for all the people there.” “If I ever needed to go to rehab again or had to recommend one Twin Lakes would be it,” Jordan told Rehabs.com.
However, some alumni found the facility to be under-staffed and overcrowded. “The programs keep you busy. However, there was not enough staff and it was over priced,” Heather told Rehabs.com. Additionally, multiple respondents noted a lack of programming options, including holistic treatments and exercise and leisure options. “There was no real exercise or activities for us to do besides group and sitting around watching tv or playing cards,” one anonymous alum wrote in a representative comment.
Two alumni posted outright negative reviews, both of which criticized the center's staff, whom J.G. described as “inexperienced therapists that are fresh out of college and have no education on addiction at all."
Twin Lakes Center also has mixed reviews on secondary sites at the time of this writing, with a 3.7-star average rating based on six reviews on Google. The positive reviewers tended to praise the center's helpful staff: "It's a very good program I was there and it helped me a great deal and the counselors,techs and nursing are all very helpful people and are great at what they do," Amber wrote in a representative review. However, one reviewer complained that the daily 12 hours of group counseling grew very repetitive and that some staff were less than understanding.
WHAT FRIENDS & FAMILY SAY
Loved ones polled by Rehabs.com at the time of this writing shared mostly positive reviews of their experiences with Twin Lakes Center, in particular with the staff. “They are very good at handling all the problems you are faced with when you enter their facility,” one anonymous loved one wrote representatively. Despite a reportedly crowded facility, another loved one was pleased with the center’s level of follow-up. “My nephew was placed somewhere else with there help & has been in the other facility 4 about a year so far he is doing really good...because of twin lakes,” they wrote anonymously.
However, S.H., the wife of a prospective client, complained about disorganization and poor handling of insurance issues. “The staff have been rude, inconsiderate, and unprofessional… They are making it difficult for people who want to get help,” she wrote.
According to Somerset Hospital’s website, Twin Lakes Center works with a number of private insurance providers, positioning the center among the 69.7 percent of Pennsylvania treatment centers that accept private health insurance. Funding through the county drug and alcohol office is available for individuals without insurance. The six individuals polled by Rehabs.com to date on the center's affordability were mostly impressed:
Published on October 2019
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