St. Luke’s Canyon View Behavioral Health Services in Twin Falls, ID

Call (208) 814-7900 to Contact St. Luke’s Canyon View Behavioral Health Services

Overall Rating

(3.6 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
228 Shoup Avenue West
Twin Falls ID 83301

St. Luke’s Canyon View Behavioral Health Services Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT ST. LUKE'S CANYON VIEW BEHAVIORAL HEALTH SERVICES

St. Luke’s Canyon View Behavioral Health Services is an inpatient addiction and psychiatric treatment program for adults in Twin Falls, Idaho. As one of the nonprofit’s more than two dozen facilities, Canyon View also offers medically monitored detox as part of inpatient treatment.

TREATMENT & ASSESSMENT

After completing a medically monitored detox, inpatient clients begin their treatment process through a combination of individual, family, and group counseling, according to the center’s website.

This counseling helps to address any number of personal, family, emotional, psychiatric, behavioral, and addiction-related issues. Clients are typically referred from an emergency room physician, and referrals are required to be entered into treatment.

STAFF CREDENTIALS

As an organization, St. Luke’s employs physicians, nurses, psychologists, and mental health counselors, the center’s website notes.

ACCOMMODATIONS & AMENITIES

While there is currently no information provided by the facility regarding its living arrangements and related offerings, the three individuals polled by Rehabs.com at the time of this writing gave mixed feedback regarding the quality of accommodations and amenities at St. Luke’s Canyon View Behavioral Health Services: a one-, a three-, and a perfect five-star rating.

WHAT ALUMNI SAY

To date, the two anonymous alumni polled by Rehabs.com offered disparate views of the facility and its treatment.

One alum described Canyon View as an “outdated facility" with "poorly trained staff” who were “not friendly/helpful," and felt that the "sad, dreary interior doesn't promote healing.” The client also noted a lack of individualized programming.

The second alum gave Canyon View five out of five stars for the facility’s counseling options, its level of cleanliness, and overall treatment effectiveness, amongst other categories and added that it was a good place and he is still doing well. The staff's level of training experience also received a high rating of four out of five stars. This alum gave the center five out of five stars when asked if he would recommend Canyon View.

On Google, four respondents at the time of this writing also gave disparate views, skewing positively: three perfect five-star reviews and a single one-star review. [1] Alumni Paul and Alexis both described feeling uplifted, respected, and supported by staff from the moment they entered treatment. Paul shared: "I have experienced multiple different crisis hospital environments throughout my life and this is by far the best experience I have had," while Alexis spoke to the lasting tools she learned during her treatment, which took place during her pregnancy: "I still carry with me the strategies to handle my anxiety and depression and its been a year and a half."

WHAT STAFF SAY

The sole staffer polled by Rehabs.com at the time of this writing gave three- and four-star ratings to all 15 categories evaluated, calling the facility’s treatment “fair.”

FINANCING

According to the center’s website, St. Luke’s works with an extensive list of insurance providers, as well as Medicare and in-state Medicaid. Financial arrangements can also be arranged, when necessary.

[1] https://goo.gl/HZBCzB

Published on February 2018

User Reviews

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Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was a fair treatment.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was a good place; I had a nice experience and I am still doing well.

Anonymous

  • Accommodations & Amenities
  • Meals & Nutrition
Outdated facility. Poorly trained staff. Blanket program doesn't meet individual needs. Staff not friendly/helpful. Sad, dreary interior doesn't promote healing. No other activities except TV or OT. Don't go!! Not much care. Just put me in a room and required me to attend group sessions until they could legally release me. No individualized programs. Same program for everyone at hospital. Patients that were there for detox and others that were there to keep themselves safe from attempting suicide were all lumped together.

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