St. Mary's Healthcare Amsterdam in Amsterdam, NY

Call (518) 843-4410 to Contact St. Mary's Healthcare Amsterdam

Overall Rating

(4.3 of 5)
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76 Guy Park Avenue
Amsterdam NY 12010

St. Mary's Healthcare Amsterdam Philosophy

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ABOUT ST. MARY’S HEALTHCARE AMSTERDAM

Operated by St. Mary’s Healthcare in New York state, St. Mary’s Healthcare Amsterdam is one of New York’s 596 private, nonprofit treatment organizations. It provides an outpatient clinic in Amsterdam that offers medical detox and outpatient treatment for individuals affected by substance abuse. The clinic accommodates Spanish-speaking individuals and clients with co-occurring disorders. St. Mary’s also operates a 14-bed residential unit at its nearby, main location.

TREATMENT & ASSESSMENT

St. Mary’s Healthcare Amsterdam is one of only 76 (nine percent) of outpatient facilities in New York to offer detox services. Prospective clients in need of medical detox should report to the emergency department for assessment. There, clients meet with a team of substance abuse specialists to determine their medical and physical condition to see if detox is advisable. Once admitted, clients can complete the detox program and transition into outpatient services. Crisis services are available 24 hours.

The inpatient detox program is focused on alcohol withdrawal. Opioid detoxification is available on an outpatient basis. St. Mary's Healthcare Amsterdam is one of the 516 (61.3 percent) of New York treatment facilities able to prescribe Suboxone.

They come back to the clinic for treatments and monitoring while using various methods to minimize withdrawal symptoms. Methadone is the medication used during this program, and 9.3 percent of New York’s recovery population participated in methadone treatments in 2017.

After detox, clients can participate in the outpatient program to continue treatment. The program includes a combination of counseling, various therapies, and the development of a support network. Clients have weekly therapy sessions, as well as group counseling sessions. Family counseling is provided and highly encouraged to create a support network.

Clients still needing withdrawal management for opioids can participate in the methadone clinic. It provides methadone on a periodic basis to reduce the effects of opioid withdrawal so that clients can focus on the therapy and other treatment methods. St. Mary’s has a methadone maintenance program which combines medication with psychotherapy for opioid-dependent individuals.

STAFF CREDENTIALS

St. Mary’s Healthcare employs psychiatrists and counselors. Medical staff members including addiction technicians and nurses are on staff to help with detox and methadone maintenance. Access to specialists in other fields may be available from nearby facilities.

WHAT ALUMNI SAY

The six alumni surveyed by Rehabs.com to date reported having mixed experiences at St. Mary’s Healthcare. In their written feedback, alumni celebrated the one-on-one counseling and the staff. “I went into St. Mary’s looking to get clean and they were wonderful,” alum Ashley commented.

Some alumni, however, expressed disappointment in the exercise and holistic options available. One alum noted that they wanted more contact with family members during treatment. “I like the facility in general …But their entrance into the program is a bit rough & made me feel like a criminal!” wrote an anonymous alum.

Holistic offerings: 2.8/5 stars
Exercise and leisure activities: 2.8/5 stars
Counseling options: 3.2/5 stars
Staff experience and training: 4/5 stars

On Google, St. Mary’s Healthcare as a whole received an average rating of 2.7 out of five stars from 47 reviews to date.[1] Many alumni provided negative feedback about the billing department and the lack of “good doctors” “on their payroll.” However, three individuals gave the Amsterdam location five out of five stars on Google.[2]

WHAT FRIENDS & FAMILY SAY

The four loved ones surveyed by Rehabs.com to date shared mixed feedback on their loved one’s recovery experiences at St. Mary’s Healthcare. Of those polled on the matter, three loved ones gave three, four, and five out of five stars when asked if they’d recommend the program.

One loved one noted how “They are really good about helping people. However, they are also very hard on people, making them want to leave.” A second found the staff “friendly,” yet a third called them “rude,” adding: “They arent really looking out for the people.”

In a more negative review, the fourth loved one indicated they wouldn’t recommend the facility because they found its program ineffective: “The client spends too much time alone and is not allowed visitors other than immediate family.” The loved one indicated that there was “Very poor follow-up and pretty much a waste of time.”

FINANCING

St Mary’s offers financial assistance for under- and uninsured clients based on income. It is one of the 382 (45.4 percent) of New York facilities that accept Medicare, and some private health insurance plans are accepted.

[1] GoogleReviews
[2]GoogleReviews

Published on January 2019

User Reviews

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Anonymous

  • Treatment Effectiveness
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they are close to home. they arent really looking out for the people. they are often rude.

Glyn

  • Treatment Effectiveness
  • Accommodations & Amenities
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Referral to a MICA House in the area for my aftercare. I did not relapse after leaving the facility.

Ashley

  • Treatment Effectiveness
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  • Meals & Nutrition
I went into St. Mary's looking to get clean and they were wonderful this one nurse in particular was fantastic. They have great staff and groups; however, some nurses were not so good.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
One on one was a strength of the facility and it worked for me.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They have a friendly staff but the paternalistic admitting policies were a downfall.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Plenty of staff. Classes and gatherings should be longer. I like the facility in general ...But their entrance into the program is a bit rough & made me feel like a criminal!

Raquel

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They employ counselors who have experienced addiction first-hand. They take care to make sure the patients physical health is taken to account. I would have enjoyed being able to have more contact with my family throughout my stay. They helped me look inside myself for answers and strength, rather than depend on others or a specific substance to mask how I feel. Although I had a tough time adjusting to some specific rules like no cigarette smoking, cell phones, and no internet use, I quickly realized that I had brought MYSELF into that situation and decided to "suck it up". Most staff showed genuine concern and care and were available whenever needed.

Anonymous

  • Treatment Effectiveness
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  • Meals & Nutrition
Teaching about addiction was great. It was a great place to start recovery. However, there were not enough staff.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They are always there for my loved one. They are really good about helping people. However, they are also very hard on people, making them want to leave.

Anonymous

  • Treatment Effectiveness
The patient spends too much time alone and is not allowed visitors other than immediate family. In fact, if you call, they won't even tell you that he is there. ... Very poor follow-up and pretty much a waste of time. Were better with the initial crisis management, but the after care for more than a month was a waste. The could perhaps be used as a starting point for any veteran. PTSD is rampant and the VA does not seem to be helping that much.

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