About the Facility
Reviewed by Our Contributors
ABOUT START TREATMENT & RECOVERY CENTERS
START Treatment & Recovery Centers is a private nonprofit facility, which make up about 71 percent of all treatment facilities in New York; it is one of the 76 (9 percent) of New York treatment facilities that offers detox. START Treatment & Recovery Centers operates eight clinics including seven opioid treatment programs; and it provides outpatient treatment to individuals who are struggling with substance abuse and mental health disorders.
TREATMENT & ASSESSMENT
According to START Treatment & Recovery Centers' website, it treats the whole person, not just the addiction or mental illness. At the start of treatment, the medical team evaluates and assesses each client.
Treatment plans may include short-term detox for individuals with opioid addiction including heroin and prescription painkillers. Clients may participate in the REACH program, which is for individuals with co-occurring disorders.
The treatment team offers holistic, evidence-based treatment; and is one of the 130 (9.9 percent) of New York centers that offers treatment to clients addicted to opioids. The seven medication-assisted treatment programs are available to anyone struggling with addiction, and the center will offer referrals if they're unable to provide treatment.
Programming may include case management, family counseling, health counseling, HIV testing and counseling, substance abuse assessment, vocational and educational services, adult basic education, life skills training, and specialized counseling groups.
On-site Narcotics Anonymous (NA) and other self-help groups are available. The vocational program assess each client's vocational strengths and abilities and helps clients create career goals.
START Treatment & Recovery Centers' website notes the treatment team includes physicians, physician assistants, nurses, therapists, psychiatrists, and case managers.
Rehabs.com has yet to receive any reviews from this facility’s former clients, loved ones, or staffers. However, the six people to leave Google Reviews for Start Treatment & Recovery Centers at the time of this writing gave an average of three out of five stars. 
The two people to leave commentary gave negative feedback, called the staff unprofessional and wrote that they wouldn't recommend the center.
To date, the 30 staffers who left reviews on Glassdoor gave an average of 2.2 out of five stars, and mixed commentary. Some staffers complained about management, but others noted the staff really cares about the clients. 
The 42 people to leave reviews on Indeed at the time of this writing gave an average of 2.9 out of five stars. Most individuals provided negative feedback including low morale. "Overwhelming work load and high staff turnover, which results in high case load numbers," one staffer wrote in a representative review. "Unrealistic expectations from management." 
START Treatment & Recovery Centers accepts Medicaid and offers payment on a sliding scale.
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