Premium Facility
Sunrise House Treatment Center in Lafayette, NJ
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This facility was given a 5 star review from James. See what was written below.
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Treatment Center Setting
- Private/Secluded
- Mountains
- Average Location/Amenities
Sunrise House Treatment Center Philosophy
A New Jersey-based addiction recovery facility, Sunrise House, which is owned and operated by American Addiction Centers (AAC), uses a compassionate, client-focused approach in providing substance abuse and alcohol treatment for adults. Through the development of individualized treatment plans for clients, the focus of Sunrise House is on addressing client specific addiction circumstances, and helping them focus on their clinical issues. Programs are built upon research-based therapeutic modalities and 12-Step recovery principles that empower clients.
Areas of Specialization
Facility Highlights
Certified Fitness Trainer
Individual Therapy
Family Therapy
Registered Dietician
Motivational Interviewing
Indoor Gym
Testimonials
Meet the Staff
Stan Frank
CEO
Frank brings over 30 years’ experience working in behavioral healthcare, including acute & residential services. Prior to joining AAC, Frank worked as CEO of several Acadia facilities in Arizona, Indiana, and Ohio. He also worked with United Health Services in the Philadelphia area. Frank began his career in behavioral health as a mental health technician, working his way up to chief executive officer. During this time he drew experience from relevant fields including nursing, psychiatric care, and clinical schools.
Beth Nathans
Clinical Director
Beth Nathans, MS.LCADC, CSW, CCS, WTS, graduated from Wheaton College, Norton MA in 1973 and received her BA in Psychology and Education. In 1978, Beth graduated from Eastern Washington University, Cheney WA and received her MS in Clinical Psychology. She is licensed and certified for the following: New Jersey Licensed Alcohol and Drug Counselor, New Jersey Certified Social Worker, New Jersey Certified Clinical Supervisor, New Jersey Certified Women‘s Treatment Specialist, New York Credentialed Alcoholism and Substance Abuse Counselor, and Internationally Certified Alcohol and Drug Counselor. Before assuming the role of Clinical Director, Nathans was the Director of Women’s programs from 1998 to 2015. She developed an inpatient and halfway house for Substance Abusing Mothers and their Children and developed a halfway house for pregnant women. Nathans touts 38 years of Clinical Leadership with not for profit and for profit populations and extensive experience in detox, residential, PHP, IOP, OP, and halfway house settings.
Rehabs.com 360 Guide
Review by Rehabs.com Contributors
Fig. 1 - Rehabs.com surveyed over 26 thousand alumni, their loved ones, and staff of treatment facilities to reveal how addiction treatment recipients feel about the quality of care they receive. Respondents associated with Sunrise House report, on average, superior ratings for aspects of care such as the staff's professionalism throughout treatment, patients' level of safety and comfort during their stay, and the likelihood that they would recommend Sunrise House to a loved one in need of treatment.
Situated on 22 acres in the mountains of Sussex County, N.J., Sunrise House provides a tranquil setting for addiction recovery and behavioral health disorders. The facility mainly provides residential, intensive outpatient (IOP), and general outpatient programs for adults. Sunrise House is owned and operated by American Addiction Centers. Medically-supervised detox is available on-site.
TREATMENT & ASSESSMENT
The 12-step based program begins with a comprehensive assessment of the client’s medical history, followed by detox, if necessary, which lasts seven to 10 days.
Utilizing evidence-based modalities such as cognitive behavioral therapy (CBT) and motivational interviewing (MI), residential treatment includes group and individual therapy, trauma and gender-specific counseling, relapse prevention, educational and motivational lectures, and family education. The residential program typically lasts 90 days.
Sunrise House provides a continuation of care through intensive day or evening outpatient programs. The IOPs include individual and family counseling, parent and family education, and evaluations required by courts and employers.
All clients leave treatment with a comprehensive aftercare plan, and the facility hosts weekly 12-Step meetings, as well as regular alumni celebrations and activities.
According to the website, clients who relapse after successfully completing 90 days of treatment may return to Sunrise House for 30 days, free of charge.
STAFF CREDENTIALS
The treatment team includes licensed physicians, nurses, psychologists, psychiatrists, social workers, therapists, and support staff.
ACCOMMODATIONS & AMENITIES
The 108-bed facility is set on landscaped, campus-like grounds, similar to that of a small college. Images on the website show manicured lawns, dorm-style rooms, and outdoor seating areas.
WHAT ALUMNI SAY
Reviews submitted to Rehabs.com from more than 30 alumni to date indicated that treatment at Sunrise House is satisfactory. The 37 clients who were asked, on a scale of one to five, if they would recommend the facility gave Sunrise House an average rating of 4.24. The 37 alumni also gave the facility average ratings of 3.68 out of five for its cleanliness, 3.5 out of five for its counseling options, and 4.73 out of five for its staff’s level of treatment and experience. “Nonjudgmental staff and a true desire to help clients...This program opened the door to help me fight for my life,” wrote C.M. in a representative review.
While most comments were positive, a few alumni complained about less-than-ideal accommodations and a lack of leisure activities.
WHAT FRIENDS & FAMILY SAY
Loved ones gave the facility mostly positive feedback at the time of this writing. Thirteen family and friends queried about Sunrise House’s family participation gave 3.9 out of five stars while 12 ratings averaged 4.2 stars for cleanliness. Additionally, counseling options earned 3.5 out of five stars and staff's level of training and experience earned 4.8 stars, both based off 12 ratings. “They really helped my loved one and cared very much. My loved one sd this place saved his life,” said an anonymous loved one in a representative review.
WHAT STAFF SAY
To date, a single staff member has provided Rehabs.com with feedback to date. Most categories surveyed, such as treatment effectiveness and family participation, received four or five out of five stars, though holistic treatment was awarded only three stars, indicating that the program is lacking in that area. The staffer, N.M., wrote: " We may not be a spa, but the education and support offered here is rare and successful."
FINANCING
According to the facility’s website, a number of private insurance plans are accepted. It also accepts private pay and offers payment plans.
Published on September 2017
User Reviews
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The Sunrise House in Lafayette New Jersey was a great place for me to get the care and information that I needed to move forward as a sober person. I learned a lot, the staff are great but the connections I made with the other patients is a bond that is unbreakable. I woudn't have been able to make it through this without the women community always there for me when they saw me having a bad day. I strongly reccomend the Sunrise house for you or a loved one.
Official Facility Response
CH, thank you so much for leaving this review. We strive to provide an environment and a community that is conducive to effective treatment and recovery. Your kind words are heard and greatly appreciated. Please keep in touch through the alumni group and we wish you all the best moving forward!
Many years ago I dropped a friend off at your facility. He worked the program..continued his 12 steps with a sponsor. We were very pleased with Sunrise. Sadly, 2.5 yrs ago we lost him to this disease.
Official Facility Response
DK, thank you for leaving this review. We truly appreciate your kind words. We offer you and your loved ones support and condolences for your loss. We wish you all the best moving forward.
Place is over crowded people talking over one another . No control . Please do not go her
Official Facility Response
Rb, we appreciate you taking the time to share your thoughts. We are sorry you feel that it was a bit crowded. We are committed to providing effective treatment to as many people as we can help. Good luck on your journey moving forward.
This facility is very old and not updated. They promised to give my child they help they needed to overcome their addiction. They told us they would leave free of medications, not so. They told them they would be able to talk to a psychiatrist. In the time there was never able to see physchiatrist. Everything there is done by emails to different staff members. They were not able to send my child who told th them that they did not feel well and was told by the nurses she was not still withdrawing she must have the flu. She was nauseous it took 2 days to get to see the doctor. The CEO, was at a meeting meeting once and said to my child your father must have left you at an early age. You don t say something like that to anyone. Her father never left her at all. Her fater has lived with us all of the childs life. The counselor was very nice, and helped my child out a lot. There was no aftercare or Doctors set up or IOP set up like they told us. I don't think they kept their promise to us. I paid out of pocket for the facility. My child did not get the services that were supposed to be provided. I did not like the woman codirector she was nice at first but at the meeting we requested when my child was leaving. As I said nothing was set up...no doctors, no IOP set up. Also the medication was not given to her. Dr there said my child was no longer his patient and he would not give it to her. She did not tell us , she was looking for my Child to tell them. If I had known I would have asked for them before we left I had to run around looking for s pharmacy to see if they had the medication and.paid $140.00 for it out i of pocket. Very unsatisfied with some of the staff Not a satisfied client...🙁🙁
Official Facility Response
I.K., we appreciate that you took the time to leave feedback. We are truly sorry that you feel unsatisfied with our program. It is important for us to note that our staff and facility's highest priority is the well-being of each person that seeks treatment with us. We value and respect every client. If this did not come off in the words and actions of our staff, we apologize. Please know that your review has been taken to heart and will be addressed. We wish both you and your child the best of luck moving forward.
It was good
Official Facility Response
Eric, thank you for the positive review. We really appreciate it! Please keep in touch through the alumni group.
If you are serious about living sober and gaining sobriety, the behavioral techs and staff will guide you to be addiction free. I am blessed to be a part of this amazing program and am grateful to now have a new beginning; a new life!!
Official Facility Response
James, thank you so much for this review. We are so thrilled to know that you gained the knowledge, support, and tools to move forward to a better life. Please continue to keep in touch through the alumni group!
The counselors were effective and committed. The adminstrative branches seemed overwhelmed. E-mail to employer about medical was sent to counselor who was off for two days. Other patients had similar situations.
Official Facility Response
Ty, thank you for taking the time to leave a review. We appreciate your honest feedback. Feedback is taken into account when we are making improvements to our program. Please know that your comments will be utilized. With that said, it is heartening to know that you had such a positive experience with our counselors. Please continue to keep in touch through the alumni group.
You get out what you put in. Great location in the warmer months. Private rooms too!
Official Facility Response
Matthew, thank you for your review. What you said is very true, you have to work the program for the program to work. We are appreciative of your kind words and wish you all the best moving forward.
It was a very pleasant first-rehab experience. Not at all what I was expecting going into treatment. For the most part (there are a few bad apples who are not worthy of the following praise, and some who definitely had a negative impact on other patients as well as my own experiences at Sunrise) the staff is wonderful, kind and you can tell they truly care about you.
Official Facility Response
Timothy, thank you for leaving the review. We appreciate you recognizing some of the amazing staff we have. Our staff are passionate about providing high quality treatment to those who stay with us and do truly care. Please continue to stay in touch.
The staff is amazingly supportive of every individual and often goes out of their way to help.
Official Facility Response
Anibal, thank you so much for taking the time to write this review. We are thrilled to hear that you had such a positive experience with our staff. Our staff always try to provide all who stay with us the best care possible. Best to you, Anibal!
Overall it was a good experience, I would recommend this facility. Well diversed in treatment approach
Official Facility Response
Thank you for the kind words, Jennifer! We are proud of our approach to treatment and it makes us happy to hear that it provided you with a positive experience. All the best to you and your journey. Please consider joining our alumni group!
This is a place to get sober and recover. Not some country club.
Official Facility Response
Bb, thank you for taking the time to leave a review. We appreciate it very much. While we try to provide the amenities to make those who stay with us as comfortable as possible, our main priority is of course to help people start and maintain a life in recovery. Thank you for confirming that. We wish you all the best.
The food is not very nutritional unless you had salad everyday
Official Facility Response
Thank you for your feedback Kristin. As we are constantly making improvements to our facilities, we take all feedback to heart. Your feedback will help others have an even better experience at our facility. Thanks again, Kristin!
Great program, great staff. You’ll get out of it what you put in.
The staff helped me deal with the strain of being away from home. I'm leaving after 30 days of treatment with a great attitude towards recovery and equipped to try this next step in my recovery.
Strong 12 step base program, Dedicated Caring Staff, Great group discussions,
Amazing Speaker's Sharing their Stories of Experience, Strength & Hope, After Care Sunrise House saved my life
I attended Seabrook House in 2008 - I would give them a 10, rating-wise. Sunrise House would get a distant 2 - and I kindly hope you would let her know that. Honestly, if I ever hear another lecture fro her, I think I will drink again. She is not an addict, and has no real knowledge of how it feels to be an addict - she's strictly by the book, so she will ever completely understand us. She thinks her degrees and years of babbling the same drivel will somehow impress us. NOT!! I will be writing a complete detailed account of my time spent here, which I paid $12,000 of own funds toward my "treatment" - my details will follow, but aside from a few really knowledgeable counselors and BT's, nobody really knew what they were doing. I am a non-smoker, and had to deal with not only smoking on the breezeway on a daily basis, but fraternization along with it (three "hook-ups" while I was there alone, which went completely unnoticed)- all these things combined absolutely affected my recovery - honestly, the 28 days was pretty much like a bubble - some sort-of decent food, met some great friends, but the staff, nurses, counselors (except for one - she was AWESOME), you will be reported to the authorizes that are posted on your bulletin board near the cafeteria. Blessings!!
This facility has just the right structure I needed to again become a productive part of society. The courses taught were very instrumental to my recovery. I can't thank the Behavioral Techs, counselors, nurses, and admin enough!
To the staff at Sunrise House, I am writing to you to personally express my heartfelt gratitude to you and AAC for your amazing services. I am eternally grateful for Sunrise House, it was an amazing facility with the best level of care I could have asked for, the administration, counselors and BT's (many of which I became very close to) were just amazing and essential in my recovery. I would not be where I am today without caring support and words of wisdom I received during my stay, thank you so much. In my opinion Sunrise House is by far the best and most effective rehab facility in which I will forever credit in saving my life, it will always have a special place in my heart. A special thanks to them. Words can not express the level of appreciation I have for all of you and all you have done in helping me get my life back. Much respect to you all.
Updated
To the staff at Sunrise House, I am writing to you to personally express my heartfelt gratitude to you and AAC for your amazing services. I am eternally grateful for Sunrise House, it was an amazing facility with the best level of care I could have asked for, the administration, counselors and BT's (many of which I became very close to) were just amazing and essential in my recovery. I would not be where I am today without caring support and words of wisdom I received during my stay, thank you so much. In my opinion Sunrise House is by far the best and most effective rehab facility in which I will forever credit in saving my life, it will always have a special place in my heart. A special thanks to: everyone and the nurse. Words can not express the level of appreciation I have for all of you and all you have done in helping me get my life back. Much respect to you all.
My comments hold the most water. I was self-pay 90 days from Oct 12 to Jan 12 2017. This place has made me sober, alive, and well. Take your recovery serious. Overall experience was good. Few changes need to be made, however Treatment is an A- Accommodations is a C-..... you have to use pay phones to make calls. (yes pay phones still exist) Meals and Nutrition was a solid A. Yes I would recommend this place to others. BTW please open suggestion box asap. !!! Thank you all again!
Nearly four years ago I spent 1 week at this facility
And have been sober since because Sunrise made every effort to
Set up a recovery program. They helped me locate AA meetings near me
and help me to arrange an outpatient program !!
I was very willing but it was the aftercare set in place that
helped me in my recovery. I will forever be indebted.
It was the right place for me at the right time. A gentile and caring place.
I rate the care a 10 and am a grateful sober person today
Sunrise helped me when i was broken and didn't know if i would make it. The staff, BTs,nurses, Dr's and counselor are outstanding. I am alive and well because of Sunrise...
Caring, supportive staff and programming were all strengths. My husband was treated there for two weeks. The support from staff for him and our family has been amazing and continues after he was discharged into IOP. Grateful for Sunrise House!
...once your insurance is up they kick you out not that you would want to stay there any longer anyway this place is terrible
I would love to actually leave a review of this place but I didn't even get that far. after years of struggling with my addiction I finally decided to get help!! I have insurance that is in network with this place. thought I was finally going to get the help I need. had my bags packed and everything to then be told I have a 2,400 dollar deductible still and can't enter treatment unless I pay that in full upfront before entering! well guess what??? I don't have that kind of money! and no I can't borrow it from a relative! obviously if I'm finally ready to seek treatment I've got rock bottom and I'm broke. I'm not young and have mommy or daddy to help me any more. the funny thing is I have insurance! they will get paid! I've never been so disgusted in my life! no wonder why addicts are dying every day! no money no help!! oh wait just read the fine print...
I sent a loved one to this facility, and while she survived the detox stage, and the following 3 weeks of treatment, the facility management is so unorganized and uninterested in providing quality care to the people sent there for help. There are some very caring staff and counselors at this place that are the reason many receive the care they need and the support. Doctors are understaffed and overworked, and many of the patients go through several days of detox before ever even seeing a doctor. There were avoidable miscalculations on methods of detox that caused unnecessary pain and trauma to patients. There is a large amount of theft...There is no documentation of articles retained during intake, so patients may never see their belongings again, other than clothing, toiletries, and appliances, it also included identification cards, bank cards, etc. When an inquiry was made as to the whereabouts of the items retained, I was told by the assistant director that we were "out of luck", there was no paperwork and they couldn't find anything"! It seems that the easiest thing possible, to log belongings taken from the patient, obtaining a signature from the patient, and placing them in a container with their name on it, was just too much work for this facility. (If a jail could manage do this for thousands of inmates, why can't this be done for patients under the direct care of a medical facility?) Yes, so the thousands of dollars I paid cash for wasn't enough. Now I need to replace all those items out of my pocket. It is very sad, and was not the only incident as reported by several others.
This place was good, until I was discharged. But seriously, this place will help you build that foundation, that is for sure... Anyways back to my review, my stars went from 5 to 1 when I called asking for some help again and they turned their backs. The counselor I had said their is nothing they can do and basically said do not call them again. AA/NA always welcomes us back.. Doesnt matter. I found help at another facility and I am doing great.. Life is Good
I find this institution to be unethical . . .taking chronic alcoholics back again and again and again for their "hotel facilities" and not treating the disease. My sponsee has been there at least 10 times...Additionally, they do not have the medical staff onsite to address the medical complications with low bottom alcoholism.
Their luxury accommodations DO NOT HELP the chronic alcoholic. They are more interested in getting the money, than treating the patient!!!!! --
Sunrise house was like my second home. It's where I got a second lease on life. The staff and facility and the programmes all were phenomenal. Because of Sunrise house my life has made a complete turnaround. I would absolutely recommend it to anyone with an addiction problem.
I think the detox was amazing by far the best detox I ever been in and I've been in a few now the residential program on the other hand was a joke and I just couldn't do it I completed and finished the program but it was the worst thing in the world it was a bad experience for me
loved the meetings AA meetings Only 1 NA I experienced but was awesome all the speakers n organizations that came to speak were amazing!!! I was misled by American addictions center regarding treatment n facility DRAMATICALLY!!!,! I had some great experiences here but also some horrible experiences here
Knowledge and sessions were a strength. Repetitive topics, facilities not comfortable Everything is delayed
Good counselors food was good Accommodations are not the best
Strengths: Staff Lectures Speakers. AA meetings a. Weaknesses: Weekend schedule Washer/dryer area I found the educational experience is good. Work needs to be done on counseling time. I found... certain...lectures were boring and did not really relate to addiction.
Great program definitely learned a lot A weakness was that it was a little organized with the staff, lack of communication between staff I would highly recommend this place, it may not be the nicest but remember your here for your recovery, not a vacation. If your truly looking to stay clean and sober, this is the place
Strengths: Most staff is in recovery. Weaknesses: Understaffed I came back for my second time. Highly recommend.
Strengths: Nonjudgmental staff and a true desire to help clients. Weaknesses: Organization and communication.
This program opened the door to help me fight for my life. I've never once said I wanted to leave and just go home because I truly love and believe in the treatment here at Sunrise House. This facility will forever be a part of my life and I am ever grateful to it's staff for helping me build a new foundation to rebuild myself from the ground up.
Strengths: Staff, A.A meetings. Weaknesses: Lack of staff
Meet great staff members, you definitely get out of the program the effort you put in
Strengths: Excellent staff and amenities Weaknesses: Lack of leisure time activities. I feel this program helped me a great deal toward my recovery.
Strengths: Lectures. Weaknesses: Physical activities. It was good while it lasted.
Strengths: Great lectures and staff Weaknesses: food could be better. Great group of people and staff really cares
Strengths: Good lectures. Weaknesses: Lack of communication.
10 months sober I owe it at to sunrise. I remember where I was n am grateful for where I am absolutely duu to help at sunrise.thanyouall. The male staff member I worked closely with, you were my favorite xoxox to at
Counseling was beneficial, but discharge was a weakness of the facility. Check your insurance policy for coverage.
Careingaboutpeople. It wastrel tyoujusthavetostickwithit.
The staff was great. They are experienced and know what they're talking about. Discharge schedule is busy but not unmanageable. My counselor, the clinical staff, all were so knowledgable on recovery and gave me hope
ATTENTION PLEASE READ!!!! My name is Melanie, I attended sunrise house for 6 days and my entire stay there was filled with fear, coldness, lack of sleep, lies and NO help at all when it was needed, not only for myself but for the other patients as well. This place is disorganized and no matter what you need no one has time to help you because they ALWAYS have something better to do. I got kicked out for "negative behavior" HA and it was the most relief I had in days. Although I was shocked for this reasoning considering I was coming off of drugs, they didn't even give me a warning or try to accommodate me and my needs. PLEASE DO NOT PASS UP THIS REVIEW. I know addicts are hard to believe but this review is nothing but the TRUTH. As I got signed out it was like a domino effect, I watched many others walk out right behind me. I want people like me to get REAL help and to never be put on the back burner and that is all you will receive at sunrise house. If it weren't for the other patients in detox I couldn't have gotten through those 6 VERY long days. We took care of each other while staff didn't know what to tell us. The counselors don't have time for you and while in a detox/rehab program they play one of the biggest rolls in your recovery. I never even got told what my treatment plan was. The BT's are rude and talk to you like you are garbage. I am not writing this review to scare anyone, I am writing it out of concern because I fear for anyone that goes to this place. I wish whoever reads this the best of luck in the next step they choose to take.
Sunrise house saved my life after a suicide attempt. Since being bought out by AAC, some of the staff have left for personal reasons, which is upsetting. However, the facility itself has been updated quite a bit. New mattresses (which are AWESOME by the way), remodeled rooms, hallways, etc, floors redone, new furniture. It is still under construction but is improving quickly.
The counselors are almost all in recovery and are very understanding and empathetic toward clients. The staff, also, are mostly in recovery. The BTs are fantastic (generally speaking, there are always exceptions), and in my experience they really do want to help. You get out what you put into your time there, and those who really want to get better will. Some of the rules are annoying, but they exist for a reason. If you can't follow some stupid rules for like a month out of your life, can you really expect to be able to succeed outside of there?
The food is pretty bangin. I gained a lot of weight there.
Sunrise house house is bittersweet. I am so sad to see there is no longer a mother and me program. My heart is truly broken. So sad to see Medicaid and funding is no longer accepted.
So many mothers needed this program. Again my heart is broken by this.
I was at Sunrise 25 years ago and was treated with much respect and love. I am still clean and sober today. I got my life back.
Experience and dedication but some staff weren't as accommodating as others but we always found the help we needed.
Staff was good, Individual Counseling needs improvement. Since my stay many changes have occurred including ownership.
Staff are able to relate on a very personal level with client needs and experience. Staff are very passionate about clients receiving the needed information and wanting clients to get well and stay well. Older premises in need of renovation. A real gym/fitness area is sorely needed as well as a participatory music program and a library. Also, there should be a central, neutral area where men and women may talk especially to discuss the impact of some of the lessons. It is not a natural situation to be a bi-gender facility with NO communication. Staff observation and redirection as required may be appropriate. I feel that everyone was treated with respect even though some of the clients did "push the ticket ". Again, I feel that the staff, professional or other express a personal interest in clients welfare and health. I have difficulty imagining anyone getting more personal treatment, anywhere.
The behavioral technicians and administration were amazing. They all share their story for the most part and someone like myself could identify with them very easily. They all come from experience and I really got that personal feel to it - I didn't get the feeling that they were just reading from a book - but they truly care about the patients and they show it with their actions. The only weakness is that the building was very old and they were in the middle of renovating. At the same time, I learned that I didn't want to be comfortable there - What I took away from the facility and my experience is a wealth of knowledge and that was number 1 priority. My counselor mentioned during one of our small group sessions that the Sunrise House offers a "Following the Rules" program. Meaning that all of our lives, as addicts and alcoholics, we did what we wanted to do, how we wanted to do it, and when we wanted to do it. The Sunrise House has very minor rules to get the patients used to doing things that they may not always want to do. It was to prepare us for when we were back out in the real world. If we couldn't follow the simplest of rules, like smoking in designated areas, coming to roll call on time, or even making your bed every morning, then how could we expect to follow the rules on the outside. At Sunrise House, I quickly learned that I wasn't there just to stop using drugs or alcohol, but to change my way of life. After leaving Sunrise House, my toolbox was filled and was ready to put my tools and strategies to the test. I owe the staff and administration my life - without them, recovery would not have been possible. Thank you Sunrise House - You will be forever in my heart.
Overall a good place but needs a better holistic offering
Good staff,good meals,great community,great educational system,great lectures,exceptional tools,awesome support. Counselors don't be there when needed,some staff can be stuck up,information wise don't know what is going on most of the time,unorganized. There welcoming. you learn a lot about your disease.the tools they give you can really help out in the real world.they're helpful in most ways.teach,preach and explain the causes of what is going on with you.slogans they give you are exceptional and if it applies than you really understand.They are supportive.
SUNRISE HOUSE IS THE WORST REHAB I'VE EVER DEALT WITH—and that's saying a lot.
I have a long history with addiction and rehabilitation. Over the past two decades, I have helped two of my relatives and countless friends make their way through the treatment community. I myself have been a patient at three inpatient facilities catering to folks of varying income levels, from ultra-luxury to down-and-dirty-government-subsidized. Today, I'm proud to say I've been clean for four years.
So: While I cannot speak at length to the quality of care from a patient's experience (though from what I glean that wasn't so hot either), I can tell you from a loved-one's perspective that Sunrise House was an ABJECT DISASTER of an experience. My brother recently spent 2+ weeks there and as his legal guardians with Power of Attorney who needed to be updated on his health and condition, my mother and I were only contacted by and given any consideration AT ALL during the short period before her credit card got charged at intake. During that day and half while we were choosing a facility, my phone was ringing off the hook with call after call from parent corporation AMERICAN ADDICTION CENTERS selling us on the endless healing wonders of Sunrise House! But after the Amex charge went through, everything changed. Although a HIPPA release had been signed by the patient for me and I left repeated VM messages requesting updates, NOT ONCE during the 15 days and nights did I receive a call or e-mail apprising me of his condition or recovery. When I finally got the program director on the phone to complain, she curtly informed me, "If we spent all our time updating loved ones, we would have no time for treatment." To epitomize this aspect of our experience: At Day 12 of treatment, my brother's "family counselor" had yet to personally meet him or learn how to pronounce his name. During the facility-wide 75-minute "Family Day" I attended, this same counselor gave a rambling, obviously unplanned, incoherent talk about Scandinavian studies of addiction during which he was also unable to pronounce the word "hypothalamus." It was a shocking, embarrassing, cringe-worthy excuse for a lecture. A total joke. Moreover: a standard legal letter of presence confirming my brother's inpatient status took 10 days, dozens of phone calls, and 6 staff members to procure. Let me repeat: 10 DAYS OF REQUESTS FOR A SIMPLE 3-LINE LETTER ON FACILITY LETTERHEAD. And to add insult to injury, the only unsolicited call I ever received from Sunrise House at all came on the day of his unplanned discharge, when on a Thursday at 3pm I was casually informed by ANOTHER staff member who had never met my brother that his insurance had denied more coverage and that I would have to come pick him up before nightfall—a direct contradiction to the intake counselor's assurance that we would be given "at least one full day's notice prior to discharge." Although promised at the outset that an exit strategy for my brother would be carefully crafted involving outpatient therapy and set-up with a sober living community, NONE of that happened. Instead, he was simply booted out the door with the number of a single outpatient place scrawled on it, one that didn't even have availability when I called the next day! A perfect end to a perfectly awful experience.
THIS PLACE IS A TOTAL DISASTER. STAY FAR AWAY.
significant one-on-one support, caring staff, 24/7 attention and support. staff are professional, dedicated, caring, compassionate and willing to go the extra mile.
They really helped my loved one and cared very much. My loved one sd this place saved his life.
The people really do care. They are patient and kind. Food stunk. Temperature was always cold. No cigs allowed. Seek care outside of your own state. It is not just about getting clean, but seeing and experiencing something outside the norm.
Strengths: Hands-on approach, a wealth of amenities, and openness to working with family and friends. Results! Weaknesses: It is very expensive. A very good friend of mine with an alcohol addiction had been to a number of lesser rehab centers in the area without much results. The environment, staff, and programs did not meet expectations. However, as a last resort, family and friends put together enough funds to send him to Sunrise House to get him the treatment he deserves. The experience was worth the high cost.
Focus on loved one's addiction, counseling and treatment all day and part of evening. Not a facility weakness but insurance allowed loved one only 2 weeks. Not enough time to make a dent in his problems! Must follow all rules as inpatient and participate in programss
Strengths: Therapy and councilor a are amazing. Weaknesses: The decor and food. Great staff very caring.
Clean, understanding, good employees who truely care. Wonderful place, very helpful 7yrs sober thanks to them!
Never thought I'd make it. If u need help please go here. Not a posh place , but truly there to help.Thanks sunrise
After 29 years of hard drinking I was sent to Sunrise house. On June 8th of this year (2016)
I'm proud to say I will be sober 10 years. And still attend AA meetings. Thank you for a life I thought I would never have.
Staff members are very helpful and polite. Beds and recreation need improvement. Great facility especially the staff.
Behavioral techs being in recovery was a strength of the facility. Not being able to talk to counselours after hours was a downfall. So much of the staff being in recovery was a huge help for me.
Strengths: Good detox. Weaknesses: Phones and computers. One of the nurses was very good and kind to me.
Strengths: Individualized treatment - dedicated staff - resources and guidance Weaknesses: Years of financial difficulties as a non profit - working slowly back up. I am a staff member and have referred our services. The staff here are dedicated and experienced both personally and professionally in the field of addiction and recovery. We may not be a spa, but the education and support offered here is rare and successful.
Meeting and groups were strengths of the facility but there was no gym. I think it was a good choice for treatment. It wasn't the nicest place I've been, but it was great for recovery. Being able to focus of my issues and talk to other with the same behavior as mine. I would recommend it to anyone. It's humbling and very helpful.
Good behavioral techs. Too much confusion among discharge planners and insurance. Definitely not the best, not the worst but needs much improvement.
Good treatment . Little leisure time. I enjoyed my time here and got a lot out of it.
Strengths: Staff, food service,nurses. Weaknesses: In transition,some inconsistencies. Excellent program.
Sunrise House taught me that I needed to stay sober for myself first.
Welcoming, Genuine, Empathetic &Compassionate, Great Food, Works in Tandem with 12 Step Programs, Knowledgeable and Respectful Staff, Loving Atmosphere .Funding was a downfall. Sunrise House took me in straight from County Jail and with patience, tolerance and experience began to guide me towards a way of life free from active addiction. Their staff knew how to handle an institutionalized, "street" mentality. I never felt judged or incorrigible, quite the opposite. I was given hope from other peoples experience that I was not a lost cause. For the first time, in a long time, I felt optimistic. I've been clean from all mood or mind altering substances for 7 years now and my journey started at Sunrise House. They introduced me to a 12 step program (Narcotics Anonymous) that has given me a life beyond my wildest dreams, and for that, I am forever grateful.
They had very good groups for abuse/mental. It was well structured Not enough staff. I was at sunrise for a second time. It was right after a suicid attempt. I just think at the time I need more time. But the insures tells you when you are well
Its not really a clean place. Everything is very old and its state funded.
Continuity, supportive and reliable staff . Did not have exercise programs. If one is willing to do the work and continue the work after discharge, then program is well worth it.
Can detox a patient from heroin. Thats not easy to do. This place is usually peoples first choice. None. Very friendly and knoweladgeable staff.
All counsellors were past addicts or had loved ones that were. Not enough extra curricular. Everyone was very kind.
friendly staff. lack of activities .I have not personally attended, but know several people who have had positive life improving experiences.
Strengths: support,all different approaches. Weaknesses: none. awesome.
I am a 62 yo alcoholic female. 16 hour days (up at 5:30 a.m., up and down steps, getting written up for being 30 seconds late for a roll call (stopped to turn off a faucet someone left running in restroom), segregation of males and females ALL the time (we weren't even allowed to have a conversation with the guys in broad daylight other than 'Hi'), bedtime not til 10 p.m., no reading material other than recovery, one woman called out for tapping her ring on cafeteria table, etc., etc. I could go on forever. Detox was fine, rehab was terrible. Took away my cell phone and charger, body spray, wallet, cash, and more. Had to pay to do laundry and dry it, had to pay for sodas, water and snacks, had to have a phone card for pay phones (only allowed late in the day & rarely worked), freezing rooms and common areas. Definitely NOT for an older person. Only spent 3 days in rehab, then burned out and I'm a tough ole girl. Like a boot camp. Rules were arbitrary depending on staff. Beds were nothing but a mattress and bunky bed & flat pillows. I felt like a caged animal. Facility beautiful, but run down. Grounds were gorgeous (when we were allowed out on them, which was rare), women were 2nd class citizens. I was so stressed that it interfered with my recovery! I left AMA on Monday after staying up all night on Sunday thinking & praying on what to do. False advertising, e.g., NO pool, NO horses, NO holistic treatments, NO music, NO anything but arbitrary rules and lectures and group and other assorted garbage. Treated like children and regimented. My first AA meeting at home is tonight and just made an appointment with my therapist. I'll do 90/90 or more in AA.
Detox unit run like a jail with no guards. Staff seemed to care little, if at all about my well-being. Met my primary counselor once, then he disappeared. Food exactly like county jail. Worst experience of my life. They want money, not your health.
The directors of the facility were great but the general staff was not.
Old amenities. 16 hour days and staff spending time lecturing us on rules instead of recovery. The counselors were good. There was no dual diagnosis.
The only other thing I can say is it has really helped me a great deal and I would suggest anyone to go there. This program really cares about dad. They are patient, very educational about recovery and the 12 step program is great. Their food is also great. However, they need to have new couches put in and the blue chairs that we sit in for like 12 hours a day are very uncomfortable.
The Sunrise Experience was my first and only rehab, I was admitted to a hospital with a .49 BAC near death. I picked up where I left off when I got out it was about 6 months down the road when I realized I wasn't going to fix this without help. My wife was instrumental in getting me to agree to it. She saved my life. After I got out, I went right to a meeting, got a Sponsor and followed his directions. Don't drink and go to meetings. He gave me the relevant sections at the time in the Big Book. Some days making 3 meetings because I had the time since I drank my job away, and with his guidance I'm still sober. Have to work the program it don't work itself. Not looking to far ahead but May 03 I celebrate 6 years never look back. I could go on and on but I'll save that for a meeting.
Guests who were at this facility as the result of their own decision did much better then those that were mandated.
Its a very good program and they have meetings for the family members as well. It was beneficial that the counselors are recovering alcoholics and addicts as well. However, it was only a 28 day program or less, and a longer program would have been better.
Enjoyed the holistic offerings. The staff was very supportive!
Sunrise House literally saved my life...the fist (place) to ever give me the hope of recovery and a plan to accomplish it. I owe my life to Sunrise House.
It's a good 30 day program...counselors are helpful and kind. Not many activities accept church and exercise twice a week.
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