About TCN Behavioral Health Services Inc.
Reviewed by Our Contributors
ABOUT TCN BEHAVIORAL HEALTH SERVICES
TCN Behavioral Health Services is a nonprofit organization offering mental health and substance use disorder treatment to adolescents and adults in and around Greene County, Ohio. The agency operates 12 facilities in the area, including outpatient clinics and a long-term residential center for men in Xenia, called Christopher House.
TCN was among the 122 (30%) of Ohio’s total 406 addiction treatment facilities to offer medication-assisted treatment (MAT) in 2016, as well as one-third of Ohio facilities to offer specialized programming for youth.
TREATMENT & ASSESSMENT
TCN Behavioral Health Services offers walk-in assessments at its main Xenia location and Fairborn clinic, but the TCN website underscores the possibility that clients may wait up to four hours for a two-hour evaluation. Appointments can be scheduled.
Clients seeking detox support for opiate addictions can enroll in Suboxone programs, during which medication therapy recipients also participate in intensive outpatient programming (IOP). Among several levels of outpatient programs (OP) offered are standard OP, which focuses on prevention or intervention, and IOP that focuses on relapse prevention, life skills, and developing support groups.
All clients are encouraged to participate in a local 12-step community, and dual diagnosis treatment incorporates additional community supports. Other programming elements may include access to GED classes and vocational counseling. An aftercare group is available for individuals who have completed an IOP, residential, or court-related program.
Mental health and substance abuse treatment for children aged three through 18 is provided at the TCN Behavioral Health Services Family Solutions Center.
The TCM Behavioral Health Services website references 16 psychiatrists, most of whom are certified in buprenorphine or Suboxone. The website notes a commitment to maintaining a diverse and culturally sensitive staff.
WHAT ALUMNI SAY
At the time of this writing, one former client of an undesignated TCN Behavioral Health Services facility polled by Rehabs.com highly recommended the program. While awarding low one out of five-star ratings for family involvement and the facility’s cleanliness, the alum offered perfect five-star ratings for dual diagnosis treatment and the staff’s level of training and experience. Affordability and options in counseling approaches received moderate ratings of three out of five stars.
On Google reviews, feedback for three TCN outpatient facilities ranged from low-moderate to highly favorable. Eight reviewers contributed to an average rating of 2.9 out of five stars for Xenia, seven averaged 3.3 stars for Fairborn, and four granted 4.5 stars on average for Kettering. Two complaints depicted the agency as financially motivated. More favorable reviews highlighted the program’s helpfulness and staff’s caring approach. A few, however, also reported problems with scheduling and paperwork.
WHAT FRIENDS & FAMILY SAY
The one family member surveyed by Rehabs.com to date, June, gave the facility a highly positive review, awarding TCN mostly four and five stars across the 15 aspects evaluated. She emphasized the success of treatment, while nevertheless noting a need for more staff support. The loved one rated staff training and experience five stars and family involvement four. "The Drs are very understanding," June wrote.
WHAT STAFF SAY
On Indeed, six former or current staff members to date gave the facility an above-average rating of 4.6 out of five stars. Many reviewers characterized their experience as rewarding and enjoyable and fellow staff members as caring. "The management really cared about their employees and their clients," one representative reviewer wrote.
During each client’s initial appointment, they will meet with a financial specialist to address costs and plans for payment. According to the TCN Behavioral Health Services website, all major public and private insurance plans are accepted. A sliding fee scale is available to qualifying clients, who should be prepared for an initial fee of at least $20.
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AnonymousGood facility, I would recommend.
JuneThe Drs are very understanding. They need a few more employees. The person treated is my niece and she has done a complete turn around in her life. We all, as a family, are very thankful.
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