The Carolina Center for Behavioral Health Philosophy
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ABOUT THE CAROLINA CENTER FOR BEHAVIORAL HEALTH
Located on a quiet street in Greer, S. C., the Carolina Center for Behavioral Health offers treatment for individuals struggling with substance abuse and co-occurring disorders. The facility provides residential care, partial hospitalization programs (PHP), and intensive outpatient (IOP) programs to teens, adults, and seniors. A crisis intervention and stabilization program is also available, as well as medical detox services. The facility is one of only two, non-hospital residential detox facilities in the state.
TREATMENT & ASSESSMENT
The Carolina Center for Behavioral Health begins treatment with a comprehensive assessment to develop an individualized care plan. Treatment methods are based on 12-step principles, as are 72.2 percent of facilities in South Carolina. It offers a 24-hour assessment and referral service, so that new clients may seek help at any time of day. Assessments last up to 45 minutes.
During detox, clients are monitored by nurses and physicians or an addiction specialist 24 hours per day. The detox program also uses motivational interviewing (MI) for further assessment purposes. Following detox, a short-term residential program offering individual and group therapy is available. Dually diagnosed clients may also receive ongoing medication management to alleviate any psychiatric symptoms.
During residential care, visitation and phone hours are limited to allow clients to focus on their recovery. However, family members are encouraged to participate in a family education session once per week.
An intensive outpatient (IOP) program meets for three hours, three times a week. IOP provides treatments focusing on developing coping skills. It uses group therapy and educational sessions on topics such as relapse prevention, 12-step orientation, relationships, and communications.
Specialized programing is available for different age groups, including program tracks for teens and seniors. They focus on age-specific coping and sober living skills alongside education about addiction and recovery.
According to the facility’s website, the team includes multiple psychiatrists, plus nurses and physician’s assistants to assist in detox and medical needs management. Staff members hold advanced degrees and certifications in their fields. It is one of 18 facilities in the state accredited by the Joint Commission.
ACCOMMODATIONS & AMENITIES
The Carolina Center for Behavioral Health is a 130-bed facility with clinical décor throughout. Clients share bedrooms as well as an attached bathroom. The facility has large communal areas. Visiting rooms and counseling rooms are available and are small and secluded for privacy.. The facility also offers a large recreational room, basketball court, cafeteria-style dining room, and outdoor spaces. To date, the nine individuals polled on the matter by Rehabs.com approved of the quality of the facilities.
Facility Cleanliness and Upkeep: 4.1/5
WHAT ALUMNI SAY
At the time of this writing, nine alumni have submitted feedback for the Carolina Center for Behavioral Health, much of which was positive. Five alumni polled extensively by Rehabs.com indicated that they would recommend treatment at this facility, as well as gave high ratings for the facility's staff and level of family participation.
Likelihood to Recommend: 4.4/5
Staff Experience and Training: 4.4/5
Family Participation: 4/5
One anonymous alum wrote: “It's an excellent facility and staff are great!” and another added that the facility “cares about its patients.” Despite giving positive feedback overall, alumni also raised one or two reservations. One wrote anonymously: “Didn't have the ability to deal with dual diagnosis situations,” and Diane added: “There was no exercise room, they could use better therapys instead of just coloring.”
Exercise and Leisure Activities: 3.6/5
Holistic Offerings: 2.2/5
On Google, the facility earned an average rating of 3.7 out of five stars from 65 reviews to date.  Several alumni described the facility as the “best” or “amazing.” Additionally, staff are noted to be “great and friendly.” Negative reviews noted insurance billing issues or poor treatment from staff, such as alum Paulette, who felt that she “was treated like a criminal by most nurses.” However, in a representative review, alum Michael wrote: “The staff were kind and always willing to help me day by day with new ideas and skills. Very thankful for this program!!”
WHAT FRIENDS & FAMILY SAY
At the time of this writing, three out of four loved ones polled by Rehabs.com reported that they would recommend treatment at this facility. In addition, the four loved ones polled to date
generally approved of most aspects of the facility, including the facility's counseling options and level of family participation.
Counseling Options: 4/5
Family Participation: 4/5
Likelihood to Recommend: 3.5/5
"They were great to work with and you can tell they really cared about my brother," one family member wrote, while another loved one added: "Great support for the whole family not just the person with the problem." However, some loved ones felt the program was too short.
According to The Carolina Center for Behavioral Health’s website, this facility accepts Medicare, TriCare, and Medicaid (for clients ages 12 to 21 only), as well as private insurance. Self-pay is also accepted. Specific insurer details are not provided. To date, the nine individuals polled by Rehabs.com on the matter generally approved of the facility's cost.
Published on March 2019
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