The Carolina Center for Behavioral Health Philosophy
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ABOUT THE CAROLINA CENTER FOR BEHAVIORAL HEALTH
Located on a quiet street in Greer, northwest South Carolina, The Carolina Center for Behavioral Health offers substance abuse treatment and treatment for co-occurring disorders. The facility provides residential, partial hospitalization (PHP), and an intensive outpatient (IOP) programs to teens, adults, and seniors. A crisis intervention and stabilization program is also available. Detox is available on site.
TREATMENT & ASSESSMENT
The Carolina Center for Behavioral Health begins treatment with a comprehensive assessment to develop an individualized care plan. Treatment methods are based on the 12-step principles. It offers a 24-hour assessment and referral service, so that new clients may seek help at any time of day. Assessments last up to 45 minutes.
During detox, clients are monitored by nurses and physicians or an addiction specialist 24 hours per day. The detox program also uses motivational interviewing (MI) for further assessment and treatment purposes. Following detox, a short-term residential program offering individual and group therapy is available.
An intensive outpatient (IOP) program meets for three hours, three times a week. The IOP program provides treatments focusing on developing coping skills. It uses group therapy and educational sessions on topics such as relapse prevention, 12-step orientation, relationships, and communications.
Specialized programing is available for different age groups depending on the needs of each client. These programs focus on age-specific coping and sober living skills alongside education about addiction and recovery.
Visitation and phone hours are limited to allow clients to focus on their recovery. These hours are scheduled based on the method of treatment that the client is in. Family members are encouraged to participate in a family education session once per week.
According to the facility’s website, the team includes multiple psychiatrists, plus nurses and physician’s assistants to assist in detox and medical needs management. Staff members hold advanced degrees and certifications in their fields.
ACCOMMODATIONS & AMENITIES
The Carolina Center for Behavioral Health is a 130-bed facility with clinical décor throughout. Clients share bedrooms as well as an attached bathroom. The facility has large communal areas. Visiting rooms and counseling rooms are available and are small and secluded for privacy. There are also larger therapy rooms and classrooms available for group and educational sessions. There is also a large recreational room with activities including basketbal setup for physical activity. There is a cafeteria style dining room and a large outdoor space where clients can relax.
WHAT ALUMNI SAY
At the time of this writing, five alumni submitted feedback for the Carolina Center for Behavioral Health. Most of this feedback was positive.
The five alumni polled by Rehabs.com indicated that they would recommend treatment at this facility, with an average rating of 4.4 out of five stars. The majority gave four- and five-star ratings for treatment effectiveness, accommodations and amenities, the staff’s level of training and experience, and the strength of 12-step programming. One anonymous alum wrote: “It's an excellent facility and staff are great!” and another added that the facility “cares about its patients.”
Despite giving positive feedback overall, alumni also raised one or two reservations. One wrote anonymously: “Didn't have the ability to deal with dual diagnosis situations,” and Diane wrote: “There was no exercise room, they could use better therapys instead of just coloring.” Alumni generally gave low ratings for the program’s holistic treatment options, with an average rating of 2.2 out of five stars, as well as a lukewarm 3.6-star rating for exercise and leisure provisions.
On Google, the facility earned 3.4 out of five stars from 34 reviews to date.  Several alumni described the facility as the “best” or “amazing.” Additionally, staff are noted to be “great and friendly.” Negative reviews noted insurance billing issues or poor treatment from staff, such as alum Paulette, who felt that she “was treated like a criminal by most nurses.” In a representative review, alum Michael wrote: “They gave me the tools I need so I can live with anxiety and depression. The staff were kind and always willing to help me day by day with new ideas and skills. Very thankful for this program!!”
WHAT FRIENDS & FAMILY SAY
At the time of this writing, three out of four loved ones polled by Rehabs.com reported that they would recommend treatment at this facility— yet most also gave average ratings, with an average of 3.5 out of five star rating for whether they would recommend treatment at The Carolina Center for Behavioral Health.
The four loved ones polled to date gave average ratings of 3.75 out of five stars for exercise and leisure, 3.5 out of five stars for holistic offerings, the staff’s level of training and experience, and the connectivity/visitor policy, and four stars for family participation, cleanliness, counseling options, and affordability.
According to The Carolina Center for Behavioral Health’s website, this facility accepts Medicare, TriCare, and Medicaid (for clients ages 12 to 21 only), as well as private insurance. Self-pay is also accepted. Specific insurer details are not provided.
Published on November 2017
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