The Counseling Center, Inc. in Portsmouth, OH

Call (740) 354-6685 to Contact The Counseling Center, Inc.

Overall Rating

(5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
411 Court Street
Portsmouth OH 45662

The Counseling Center, Inc. Philosophy

The Counseling Center, Inc. offers a wide range of services to help individuals with substance abuse, mental health, and physical health. At The Counseling Center, Inc., we have licensed chemical counselors dedicated to providing caring and comprehensive treatment that will help you get your life back on track.

Day One Admission Center offers a calm atmosphere with friendly staff to help you start your recovery process. We will spend the first day identifying your needs and enrolling you in a treatment program.

Areas of Specialization

  • 12-Step
    The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.

  • Individualized Treatment
    Some facilities have an addiction treatment protocol that all patients or clients are expected to follow, while others customize or individualize treatment based on a person’s unique needs and circumstances. Factors that may affect treatment decisions include age, lifestyle, medical conditions, type of drug, religious beliefs, etc.

Facility Highlights

Men's outpatient treatment with supportive housing

Women's outpatient treatment with supportive housing

Addiction treatment for mothers with children (ages 12 and under) and pregnant

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT THE COUNSELING CENTER INC.

From the center of the small city of Portsmouth on Ohio's Kentucky border, The Counseling Center, Inc. offers a crisis center, medical detox, outpatient care, a maternal addiction program, and transitional living facilities. The organization supports individuals struggling with substance misuse as well as co-occurring mental health disorders and physical health problems. It's among the 20 percent of Ohio-based facilities that offer dedicated treatment for pregnant or postpartum women.

TREATMENT & ASSESSMENT

The Counseling Center's programs aim to treat the whole person: their physical, emotional, and spiritual health. The center uses individual, group, and family counseling, as well as medication-assisted treatment (MAT) when necessary. It's also among the 42.5 percent of Ohio-based facilities that offer employment counseling or training for clients. Along with core programming, clients are also strongly encouraged to participate in 12-step fellowships.

For those in crisis, The Counseling Center offers a 24-hour helpline and a crisis center that can support those struggling with an acute psychiatric and/or addiction emergency. For individuals who need to withdraw safely from opioids, cocaine, and/or amphetamines, The Counseling Center offers a withdrawal management program with 24-hour nursing care and a doctor on call. Clients stay an average of five days and participate in individual and group therapy while developing a discharge plan.

The gender-separate outpatient tracks aim to help clients establish a long-term sober lifestyle, through counseling, life skills training, and connection to community resources. Clients may also stay in transitional housing while they complete the program, if appropriate.

The Stepping Stones program offers outpatient treatment, supportive housing, and aftercare to chemically dependent pregnant women and mothers with children under the age of 12. Clients may bring their children to treatment with them — positioning the program among the 3.7 percent of Ohio-based facilities that offer residential beds for clients' children.

In addition to the treatment modalities listed above, mothers receive prenatal care, plus parenting education and assistance after birth. The program also includes medically assisted, opioid-detox services. Additional services available at the Counseling Center include GED preparation, adult literacy classes, a jail diversion program, and prevention and outreach services.

STAFF CREDENTIALS

Staff includes licensed chemical dependency and mental health counselors. In addition, pregnant and parenting mothers are connected to a board-certified obstetrician and gynecologist. The Counseling Center is one of the 52.8 percent of Ohio-based facilities accredited by the Commission on the Accreditation of Rehab Facilities (CARF). The single alum polled by Rehabs.com to date gave the Counseling Center five out of five stars for its staff's level of training and experience.

ACCOMMODATIONS & AMENITIES

The Counseling Center operates four transitional living facilities, which provide 24/7 support, transport, and individual attention. Childcare is provided on-site, for mothers in the Stepping Stones program. And the network also provides a health and wellness center, featuring exercise equipment and structured exercise classes.

The single alum polled by Rehabs.com to date gave the facility five stars for its cleanliness, accommodations, and meals/nutrition, and three out of five stars for its exercise and leisure offerings — though they were polled before the health and wellness center opened in 2018.

WHAT ALUMNI SAY

The single alum polled by Rehabs.com to date would strongly recommend treatment at The Counseling Center. "The Counseling Center has been a huge part of my recovery and was there for me when nobody else was and further more they never gave up on me," B.W. wrote, praising the center's staff and giving the organization four or five stars in almost all of the evaluated treatment metrics. Five-star ratings were awarded to the center's treatment effectiveness, ability to treat co-occurring disorders, and the incorporation of faith-based programming and 12-Step into programming.

Secondary sites yielded mostly positive coverage at the time of this writing, with average ratings of 4.4 out of five stars based on 106 opinions on Facebook (where the facility may manage its own page) and 4.3 stars based on six reviews on Google. In addition, Stepping Stones has a 3.4 out of five-star average rating based on five reviews on CiteHealth.[1] [2] [3]

Reviewers repeatedly describe the facility as life-changing or life-saving. "This place saved my life and freedom I'm over 15 months clean now and I never been happier," Bradley wrote in a representative comment on Facebook.

WHAT STAFF SAY

Staff posting on secondary sites left mixed reviews of The Counseling Center at the time of this writing: the organization has average ratings of 3.4 out of five stars based on 12 reviews on Indeed and 3.6 our of five stars based on nine reviews on Glassdoor.[3] [4] The reviewers repeatedly praised the company's ethos and client commitment: "Very great place to work. Nice co-workers, and friendly environment. Hardest part if the job is when you watch clients not get it, and they have to come back through the program," one reviewer wrote in a representative review on Indeed.com. The complaints generally cited matters unlikely to affect client care, such as low pay.

FINANCING

The Counseling Center accepts insurance, and also offers a sliding fee scale and some free, community-based services. The single alum polled by Rehabs.com to date gave the facility five out of five stars for its affordability.

[1] https://www.facebook.com/pg/Thecounselingcenter.portsmouthohiotreatment/reviews/?ref=page_internal
[2] GoogleReviews
[3] https://citehealth.com/rehab-centers/ohio/cities/portsmouth/counseling-center-stepping-stone-house
[4] https://www.indeed.com/cmp/The-Counseling-Center/reviews
[5] https://www.glassdoor.com/Reviews/The-Counseling-Center-Reviews-E370824.htm

Published on June 2019

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

BW

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Motivated, kind, patient and caring. Needs more money to facilitate the use of transportation and bigger facilities. The Counseling Center has been a huge part of my recovery and was there for me when nobody else was and further more they never gave up on me.

Disclaimer

Rehabs.com is a third-party resource for consumers seeking addiction treatment.

We list thousands of treatment providers throughout the U.S., often including alumni and staff ratings and reviews, and Rehabs.com 360 Guides that provide valuable information for people making difficult decisions. Rehabs.com is not influenced in regards to its ratings or reviews by any treatment center or its sponsors, and we clearly designate advertiser relationships with "Sponsor" or "Ad" or "Advertisement”.

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.