The Crossroads Program in Kansas City, MO

Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
13860 Wyandotte St
Kansas City MO 64145

The Crossroads Program Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT THE CROSSROADS PROGRAM

Serving teens and young adults between the ages of 13 and 25, The Crossroads Program treats substance abuse in individuals and their families. Originally opened as a nonprofit in 1982, The Crossroads Program is based in St. Louis, Mo. with two other locations in Columbia and Kansas City. Intensive outpatient (IOP) treatment is the facility’s main program with additional a la carte services for those in need of less intensive care. Aftercare services are available, but detox is not.

TREATMENT & ASSESSMENT

The Crossroads Program offers free consultations and assessments to help individuals determine what course of treatment is best. Plans are individualized and include individual, group, and family counseling. Treatment is grounded in the 12-Steps principles with additional support groups specifically for teens, young adults, and parents with a loved one in recovery. The program also facilitates crisis intervention, relapse prevention, coping skills classes, and aftercare.

The facility provides counseling and educational services for a wide range of topics related to substance abuse and recovery. These topics include age-specific abuse, parenting, and special topics by speakers.

The IOP program typically lasts between six and fourteen weeks, after which the client undergoes eight weeks of aftercare at no additional cost. Family involvement and regular social events help teach youth how to build positive relationships and have fun without using mind-altering chemicals.

Either as step-down treatment or just a less intensive form of rehab, individual counseling is also available. The program also hosts in-school support groups and interventions, as well as motivational speakers.

STAFF CREDENTIALS

Treatment at the Crossroads program is administered by a team of professional substance abuse counselors, some of which are in recovery themselves. Staff members have extensive experience with recovery programs as well as working with different age groups. All counselors have extensive training and certification in their respective areas.

WHAT ALUMNI SAY

A single alum has provided Rehabs.com with feedback at the time of this writing. The anonymous respondent gave five out of five stars for treatment effectiveness, but wrote that the “Facility made me feel inadequate.”

On its Facebook page, which the facility can manage, The Crossroads Program earned 4.8 out of five stars from 32 reviews at the time of this writing. [1] In a representative review, alum Spencer wrote: “I am no longer a drug addict! My family and I are so thankful for them!”

On YellowPages.com, however, the facility received an average of three out of five stars from eight reviews. [2] The reviews were polarized. Some reviewers praised the effectiveness of the program, while others criticized its limited family interaction. In an representative review, an anonymous loved one wrote: “Kids are separated from their families, and there is limited interaction - no family therapy, no trained psychologists on staff to deal with the root causes of your child's problems.”

WHAT FRIENDS & FAMILY SAY

The single loved one polled by Rehabs.com to date also gave a flattering review. They awarded four out of five stars or higher for most categories surveyed, including the staff's level of training and experience and the effectiveness of treatment, but gave an average three-star rating for family participation, connectivity/visitor policy, and affordability. The anonymous reviewer felt that “This facility was very apt and sufficient for dealing with what they said they would. Staff was great and facility was above par.”

FINANCING

The facility does not list specific details about costs for treatment, though prices vary depending on which programs are utilized.

[1] https://www.facebook.com/pg/TheCrossroadsProgram/reviews/
[2] https://www.yellowpages.com/chesterfield-mo/mip/crossroads-program-3119060

Published on September 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They are resourceful. Facility made me feel inadequate.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It is within a very good neighborhood for people to reasonable go to. Not out off in the suburbs somewhere. I don't think that it is associated with any hospitals. That would increase its credentials. Plus, it doesn't advertise very well. This facility was very apt and sufficient for dealing with what they said they would. Staff was great and facility was above par.

Featured Facilities in this Region

Photo of Sunflower Wellness Retreat
Ad
Sunflower Wellness Retreat
  • Daily activities outside of the facility
  • Highly experienced staff
  • Exceptional reviews on our website
Learn More
Photo of Sunspire Health Hilton Head
Ad
Sunspire Health Hilton Head
  • Detox
  • Residential Treatment
  • Intensive Outpatient Program (IOP)
Learn More

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.