The Neil Dobbins Center in Asheville, NC

Overall Rating

(3.5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
356 Biltmore Avenue
Asheville NC 28801

The Neil Dobbins Center Philosophy

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Review by Contributors


The Neil Dobbins Center (NDC) is a short-term crisis stabilization and detoxification center in Asheville, N.C. dedicated to helping men and women struggling with substance use (SUD) and co-occurring mental health disorders.

One of just 31 (6.6 percent) hospital-based detoxification programs in the state, NDC serves individuals experiencing crises 24 hours per day through intervention and assessment services.


Treatment at NDC starts with a medical evaluation to determine the best course of action. According to its website, the center strives to provide a safe place to stay for “up to several days” for individuals experiencing a mental health crisis. Services are provided for both voluntary and involuntary admissions.

The short-term program consists mostly of individual therapy and clinician-led groups. Medications are available to benefit a particular client’s recovery. While some complete treatment here, others may be referred for further treatment and/or a higher level of inpatient care.

Staff provide assessments and work with clients in creating an ongoing recovery plan and building up their support network. Referrals to additional support services are provided where needed.


The treatment team at the Neil Dobbins Center consists of clinicians, physicians, a psychiatrist, and peer support specialists. All staff are, according to the center’s website, highly trained in their respective areas and experienced in working with client crises’. Staff are available 24 hours a day.


All clients stay in comfortable bedrooms at the Neil Dobbins Center. Medications and meals are provided as part of the program and clients receive scrubs to wear throughout their stay.


While has yet to receive any feedback from program alumni, the Neil Dobbins Center does have excellent coverage across third party websites. On Facebook and Google, where NDC has nine five-star reviews out of ten, reviewers frequently cited positive attitudes amongst a friendly and well-trained staff. “I'll never forget the time I spent here,” wrote Tiffany in a representative Facebook review. “Great people and people that really care.” Five-star reviewer Pam told Google: “The peer supports were awesome and I didn't have to pay a dime.[1][2]


The pair of individuals to have submitted feedback to on their loved one’s experiences at the Neil Dobbins to date also shared mostly positive feedback. Both gave four- and five-star ratings for meals and cleanliness and both indicated that they’d recommend the facility to others.


The NDC provides treatment regardless of a client’s ability to pay, according to the center’s website. The center is also one of just 294 (62.3 percent) centers in the state to accept private health insurance.

[1] GoogleReviews

Published on December 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It helped my loved one while they attended, but they didn't complete the program. Not enough staff or funding. The cost of really good programs is too high for the average person. This program was for those that can't afford it.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
gettiing you clean is their goal, it has many helpful programs

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