The Nord Center in Lorain, OH

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
6140 South Broadway
Lorain OH 44053

The Nord Center Philosophy

Our mission is to provide comprehensive behavioral healthcare services that are culturally competent and evidence-based, and that promote recovery, dignity and well being for our clients, their families and the community we serve.

Areas of Specialization

  • Dual Diagnosis/Co-occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

  • Intensive Outpatient
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

Facility Highlights

Crisis Stabilization Unit - short stay, 12 beds

Mobile Crisis Team - provides on-site evaluations

Partial Hospitalization Program - provides high-intensity clinical care 360 Guide

Review by Contributors


Located on the outskirts of Lorain, Ohio, The Nord Center is a private nonprofit that offers outpatient-based treatment and aftercare services for adolescents and adults struggling with substance abuse or a dual diagnosis of substance abuse and psychiatric concerns. The Nord Center's addiction services does not include medical detoxification or residential treatment.


To schedule an initial substance abuse assessment, clients may call to schedule an appointment from Monday to Friday from 8 a.m. to 5 p.m. Walk-in appointments are also available, if clients arrive before 9 a.m. Tuesday through Friday. The Nord Center offers two levels of substance abuse treatment programming: an intensive outpatient program (IOP) and general outpatient treatment.

According to the facility's website, substance abuse treatment at Nord Center is evidence-based and includes individual counseling, pre-treatment engagement groups, group counseling, family education and therapy, as well as aftercare sessions and/or aftercare planning.

The dual diagnosis program is designed to integrate treatment for mental health disorders alongside treatment for chemical dependency. Treatment may include ongoing medication management, as well as counseling services and educational classes. Utilizing the facility's other services, clients may also be referred to receive vocational services and homelessness prevention services. Treatment is available in other languages, and the facility offers specialized services for African Americans.


The treatment team consists of advanced nurse practitioners, therapists, substance abuse counselors, pharmacy technicians, psychiatrists, and other mental health professionals.


The two alumni polled by at the time of this writing gave very polarized opinions of the facility. One alum awarded the facility five out of five stars for its overall treatment effectiveness, simply writing: “It was great.” However, alum Barbara gave the facility's overall effectiveness a one-star rating and was critical of staff members.

On Google, the facility received an average of 3.2 out of five stars from 17 reviewers to date.[1] The feedback was also polarized, which including seven five-star reviews and five one-star reviews. Reviewers tended to offer mixed opinions concerning the facility's staff. Alum Robert wrote: “They are well qualified and if you are honest with EVERYTHING they will help you and it will work for you!!” Offering a very different opinion concerning staff, another anonymous alum wrote: “Doctors are absolutely horrible.”


The sole loved one polled by at the time of this writing indicated that treatment had benefited their loved one, and that they would recommend The Nord Center. Reporting good communication with the facility, the loved one wrote: “I TRUST THEIR REPUTATION.”


Although has yet to receive employee to date, secondary sources revealed moderately positive employee opinions of the Nord Center, as a whole. On Glassdoor, 10 individuals gave the facility an average rating of 3.3 out of five stars. Positive reviews tended to praise co-workers and the facility's emphasis on clinical training. "Very personable and professional staff that will help you with any difficulties that you have," one representative reviewer wrote.


The Nord Center accepts Medicare and Medicaid, as well as private health insurance plans. Self-pay prices are on a sliding scale and based on household income. The facility may also offer financial assistance to those who need it.



Published on February 2018

User Reviews

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I voted for funding for mental health to Help Nord out but I will never do it again. They are no help, they act like it's a joke about some issue when I called the hot line. I think this place is a joke and I would advise people to stay clear of it. We need better mental health agencies than this one. Still looking for help for a family member

Dr. Ranonda Opara

I called this center for help with my son. To my dismay, the assessment worker fabricated on the assessment. Therefore, my son was pink slipped against his will. He was taken to emergency where he stayed 24 hours, re-pink slipped and then send 2 and a half hours away. To make matters worse, I called to file a grievance with the papatient rights person, who was no help at all. I spoke with the supervisor. Whi did not seem to care. This is a mental health facility. instead of helping my son, this facility created more mental distress. I will never recommend this place


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Love it


My son_inlaw had been trying for a month to make a appointment.He sat at the Nord center today for 6 hours and still didn't get to see any one.This is not right no one in need should have to do this.what does it take to get an appointment.


  • Treatment Effectiveness
  • Accommodations & Amenities
Was "treated" to a barrage of abuse by my case manager, the Director of Older adult Services, and my psychiatrist of 13 years at this facility. They don't care for patients who don't use major mental illness as an excuse not to achieve in life. As soon as I left the oppressors at this facility for good, I started to develop a very successful literary business, and have traveled several times to Europe and the UK, as the guest of clients and colleagues.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
It was great.



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