The Recovery Village Philosophy
The Recovery Village believes that all individuals with the desire to seek treatment should be provided with the highest quality care at a reasonable rate. A highly credentialed, multi-disciplinary treatment team delivers exceptional client care in the areas of substance abuse, mental health and eating disorders. The team employs clinical treatment best practices as well as a holistic approach to ensure our clients receiver well-rounded and effective care. The Recovery Village focuses on both singular and dual diagnosis (substance dependence with eating disorders) to eliminate the need for patients to move from one facility to another to treat separate diagnosis. The Recovery Village provides a highly professional atmosphere with positive reinforcement to help clients achieve – and maintain – sobriety.
Areas of Specialization
Family members are encouraged to assume an active role in loved ones’ recovery processes for a more effective and supportive treatment program. Family members collaborate to help loved ones achieve their treatment goals and needs to optimal recovery results.
Eating Disorder Treatment
Clients suffering from medical conditions associated with eating disorders such as dehydration, malnutrition, and laxative/ diuretic dependence receive world-class medical care during the stabilization phase of treatment. Subsequent program offerings include treatments such as nutrition therapy, psychological assessments, individual therapy, process group counseling, and more.
The Recovery Village is Florida’s only full service substance abuse, mental health, and eating disorder facility that provides pain-free Detox and treatment in a luxurious setting. We include group therapy and specialized individual therapy programs.
Our family program is an essential part of our treatment approach. Whenever possible, with the consent of the client, it is a requirement of the treatment team to involve the family. Family involvement is important because the client often has plans to return to the family environment, or at other times, the family has experienced in separation due to the destructive nature of substance dependence or eating disorder behaviors. In either case, it is helpful for the family to gain education and support in order to better understand the client’s circumstances.
Affordable luxury and serenity in a location where true recovery is possible. Minutes to Orlando, Florida and set at the entrance to Ocala National Forest.
Meet the Staff
Allison Kreiger Walsh, JD
VP of Business Development and Branding
Allison graduated cum laude from the University of Florida in 2006 with a degree in Public Relations and a concentration in Event Management. In 2008, she received a professional broadcasting certification from the Connecticut School of Broadcasting. In 2012, Allison graduated cum laude from Florida A&M University’s College of Law and accepted a position with a nationally recognized hospital system based in Central Florida. Now, as the Vice President of Business Development and Branding at The Recovery Village, Allison is continuing to make good on the promise she made years ago. Allison oversees the center’s marketing and business development program, lending her expertise to develop, coordinate and implement initiatives designed to expand The Recovery Village’s healing reach.
Dr. Heather Luing
After graduating from medical school at the University of Florida, Dr. Luing completed a residency in psychiatry followed by a fellowship in forensic psychiatry. She is dual boarded in each specialty. Her career began in community mental health where she quickly moved into executive leadership, serving as medical director and later as chief medical officer of a large, two-county community health center. Dr. Luing enjoys the combination of direct patient care together with the ability to provide leadership and direction from a medical perspective. Her past position provided experience in addiction medicine as she supervised a busy detox unit as well as both adult and adolescent residential substance abuse treatment facilities. Eating disorders became of particular interest during her participation in the Weight/Disordered Eating rotations while at the University of Florida. Nationally, she is sought after as a speaker on topics of mental health and pharmacology.
Rehabs.com 360 Guide
ABOUT THE RECOVERY VILLAGE
Located in the small Central Florida town of Umatilla, the Recovery Village offers residential treatment for men and women struggling with substance abuse and eating disorders. This is one of the only 73 (10.9 percent) non-hospital facilities in the state where medical detoxification services are offered on-site, and one of the just 358 (53.6 percent) where treatment for co-occurring mental health disorders is available. Clients from across the country undergo rehabilitation at the Recovery Village’s main facility in Umatilla, as well as in additional Florida, California, and Washington locations.
TREATMENT & ASSESSMENT
According to the facility's website, intake begins with a thorough bio-psychosocial assessment. Detox is typically followed by up to 45 days of residential or day treatment, continued outpatient treatment, transitional living as needed, and individualized aftercare. Some clients may receive medication assisted therapy.
Progress toward a goal of holistic health comes through a program that combines evidence-based treatment modalities with experiential therapies. Programming includes education classes, as well as individual and group counseling sessions, which may include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, 12-step meetings, meditation, equine therapy, nutritional counseling, gender-specific treatment, and fitness therapies.
Therapy focuses on an array of topics relevant to recovery such as grief, assertiveness, trauma, relationships, and smoking cessation. Family participation is encouraged, and phone sessions can be arranged for those unable to visit the facility.
The center's website indicates the treatment team includes medical professionals and licensed addiction counselors. Among the team’s credentials are board certifications in forensic and general psychiatry and master’s-level social work. Most leaders have more than two decades of experience working in behavioral health services, and many employees are in recovery. The eight Rehabs.com survey respondents to date polled on the matter praised the staff.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
The Recovery Village's website notes staff members assist clients in arranging travel to the facility. The Umatilla facility is located close to Orlando, Daytona Beach, and the Villages, just outside the Ocala National Forest. Small ponds, trees, meditation spaces, courtyard meeting spots, a pool, and a basketball hoop support clients’ recovery through outdoor activities.
Indoors, clients share rooms and gather in comfortably furnished lounges. A gym, martial arts classes, massage services, and chef-prepared meals are also provided. According to its website, the program is able to accommodate most needs of clients with disabilities. The eight Rehabs.com survey respondents polled on the matter provided positive feedback for accommodations and amenities.
Exercise and Leisure: 4/5
WHAT ALUMNI SAY
The more than 30 individuals who published reviews on Rehabs.com at the time of this writing provided very mixed feedback. “The food is good but restricted...Some staff is amazing. some not so much...The place isn’t dirty, but it’s not luxury by any means,” an alum wrote in an exceptionally balanced review.
Reviewers frequently praised the staff’s accessibility and empathy. "The staff is top notch, psychotherapy is amazing and the facility is first rate. Well done all around with a few communications hiccups," an alum wrote in a representative review."
Repeated negative comments targeted inadequate dual diagnosis treatment, deceiving sales representatives, high prices, and disorganization. "This is the WORST place ever," an alum wrote in a representative review. "The guy who sold me on the phone and promised dreams and was given a nightmare."
Four of the five alumni surveyed by Rehabs.com on specific metrics felt the program worth its cost and would recommend it. These alumni also gave high ratings to metrics measuring staff experience, holistic therapy opportunities, as well as visitor policy.
Holistic Offerings: 4.2/5
Staff Experience and Training: 4/5
Connectivity/Visitor Policy: 3.8/5
On secondary sites, the facilities earned a 3.9 out of five-star average rating based on 133 reviews to date. Individuals repeatedly praised the detox program and the high-quality staff members, often calling out specific individuals for being so helpful. "Staff was friendly, and accommodating!! The Therapist are unique and well qualified," M.M. representatively wrote.
WHAT FRIENDS & FAMILY SAY
The six loved ones polled by Rehabs.com at the time of this writing provided extremely positive feedback. Praise for the level of family participation was abundant, and they strongly agreed they would recommend the facility. Metrics measuring the staff tended to average higher ratings as well. Reviewers particularly described staff members as caring and helpful.
Would Recommend: 4.6/5
Family Participation: 4.4/5
Connectivity/Visitor Policy: 3.8/5
Two parents, reviewing the Orlando facility, criticized the facility for its failure to provide what prior communications had promised. However, another parent commented, "I don't understand the negative comments. My daughter has been there for over a week and she loves it! The change in her attitude and demeanor are already remarkable. She can't say enough wonderful things about the staff and facility."
WHAT STAFF SAY
The two employees surveyed by Rehabs.com at the time of this writing provided negative feedback, and indicated they would not recommend the treatment center to friends and family. They both expressed concern about a chaotic work and service environment. "Under the current administration I could not ensure that they would be receiving the care they need," an employee wrote when asked why they wouldn't recommend The Recovery Village.
According to the facility's website, the Recovery Village accepts most private insurance plans. The facility’s website emphasizes both affordability and luxury. The eight individuals surveyed by Rehabs.com to date on the matter provided high ratings for the center's affordability.
Published on June 2019
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