The Recovery Village at Palmer Lake Philosophy
The Recovery Village at Palmer Lake provides substance abuse disorder treatment programs for men and women in gender-specific facilities. Services include medical detoxification, residential treatment, outpatient care, specialized co-occurring disorders treatment, individual and group therapy, anti-addiction medications, behavioral modification therapy, fitness, nutrition, yoga and aftercare programs.
Areas of Specialization
Luxury Residential Treatment
Residents enjoy luxurious resort-style amenities in a home-like setting for holistic relaxation and optimal comfort. Clients enjoy private and semi-private rooms as desired.
Upon discharge, clients receive long-lasting support through Recovery Village’s extensive aftercare program. Program offerings include community support meetings, transitional housing opportunities, and more.
Meet the Staff
Carolyn Ross, MD
Colorado Director for Eating Disorders
Dr. Ross completed her undergraduate degree in Modern Foreign Languages at Purdue University and then was a full-time mother of her two older sons before returning to school to complete her Pre-Med requirements. She then went to the University of Michigan Medical School. Dr. Ross’s practice experience after medical school helped fuel her interest in understanding what makes people heal as she saw that most of her patients’ medical problems were related to lifestyle habits and the stresses of modern living. In searching for a better way to address these issues, Dr. Ross began to explore complementary and alternative therapies and the use of herbs and supplements for her patients. She then completed a residency in Preventive Medicine at Loma Linda University and set up practice in San Diego, California, where she eventually opened three women’s centers where she practiced primary care and office gynecology. Her women’s centers integrated the best of western medicine with complementary and alternative therapies such as yoga, acupuncture, chiropractic, and nutrition counseling. She developed and ran a weight management program for weight loss therapy that offered a holistic approach to treating obesity. During that time, she also served as the medical director of The Rader Institute’s inpatient eating disorder program.
Heather Phillips, MA, M.Ed., LPC, CAC III
From a young age, Ms. Phillips always knew that she wanted to help people. Her passion to help others derives from her personal struggles in adolescence that she learned to overcome. “After I understood what recovery was, I realized it was my life’s goal to help those suffering from the disease of addiction and mental illness.” Ms. Phillips earned a Master of Arts in Mental Health Counseling from Whitworth University in Spokane, WA. She also holds a Master of Education in Administrative Leadership from Whitworth University and a Bachelor of Arts in Psychology from Gonzaga University. She is currently a Licensed Professional Counselor and a Certified Addiction Counselor (Level III) in the State of Colorado. Ms. Phillips has experience providing care in a broad array of treatment settings including residential psychiatric care, inpatient and outpatient substance abuse treatment, and providing treatment in institutional settings. She endorses an integrated view of treatment; one which honors the unique and individualized needs of each person and treating them with the utmost dignity and respect. In addition to her passion for working in the treatment profession, she is also an advocate for animal rescue organizations, anti-human trafficking campaigns, and considers herself an ally in the LGBTIQ community. Ms. Phillips is an adjunct instructor at a local university and enjoys sharing her passion for the helping profession as an educator and community speaker. Since living in Colorado, she has fallen in love with the beautiful terrain and most weekends you will find her hiking the many trails of the Rocky Mountains.
Rehabs.com 360 Guide
ABOUT THE RECOVERY VILLAGE AT PALMER LAKE
The Recovery Village at Palmer Lake is a residential rehab located in a remote, rural setting about 50 miles south of Denver, Colo. The facility offers residential and outpatient treatment to adults struggling with substance use disorder or co-occurring disorders. It's also one of only 16 non-hospital substance abuse treatment facilities in Colorado (just 4.2 percent) to provide medically monitored detox.
TREATMENT & ASSESSMENT
Treatment begins with an initial assessment over the phone, followed by a comprehensive in-person psychiatric and medical assessment, allowing the treatment team to develop an individualized treatment plan
The residential program is intended as a short-term measure, designed for those in acute need of intensive treatment. During this time, clients receive 24-our supervision while participating in group and individual therapy. They may also receive medication management services, as well as engage in recreational activities such as yoga and equine therapy.
Clients who need a less-restrictive approach to treatment have several outpatient options. The center offers a partial hospitalization program (PHP), available in just 5.2 percent of Colorado treatment facilities, and an intensive outpatient (IOP), offered by 44.4 percent of all facilities. There's also a very flexible standard outpatient program.
Clients who complete the treatment process have access to the aftercare program, which offers easy access to a counselor, support groups, and medication management services.
The staff at the Recovery Village at Palmer Lake includes psychiatrists, medical doctors, nurses, master’s-level therapists, addiction counselors, dietitians, and addiction recovery mentors. To date, the five individuals polled on the matter by Rehabs.com praised the aptitude of staff.
Staff Experience and Training: 5/5
ACCOMMODATIONS & AMENITIES
The Recovery Village at Palmer Lake is a 58-bed facility with semi-private rooms in gender-separate houses. Amenities include outdoor walking trails, a well-equipped gym, and lounges for reading or relaxing. The five individuals polled on the matter appreciated the well-maintained facilities.
Facility Cleanliness and Upkeep: 4.6/5
WHAT ALUMNI SAY
Of the 13 former clients surveyed by Rehabs.com to date, 10 left highly positive feedback, two left negative feedback, and one offered a mixed review. Alumni who reported positive experiences raved about nearly every aspect of the facility, including its scenic environment, its wide range of amenities, and its solid therapy options. The two alumni polled extensively awarded perfect five-star ratings for the facility's counseling options, level of family participation, and ability to treat co-occurring disorders.
"Beautiful environment which is healing, comfortable and safe," J.S. wrote in a representative review. "Very dedicated, well trained staff that are willing to go the extra mile. Great mixture of medical, clinical and holistic modalities." The few clients who reported negative experiences complained about disorganized administrative practices, high cost, and poor food options and a lack of snacks.
Recovery Village at Palmer Lake fared well on secondary sites, earning average ratings of four out of five-stars based on 35 Google reviews and four out of five-star review based on the opinions of 31 individuals on Facebook, which the facility may manage. "My choice to do treatment at recovery village was the best thing I could’ve ever done in my life!" Caleb wrote in a representative review on Google. "The facility was awesome and the staff were really great as well."
WHAT FRIENDS & FAMILY SAY
The majority of loved ones polled by Rehabs.com to date (four out of five) gave the Recovery Village at Palmer Lake positive feedback. They described it as a caring and peaceful treatment facility with well-trained staff, ample amenities, and effective therapy.
In a representative review, an anonymous loved on wrote: "I would rate this 9 of 10. A friend completed 3 years ago and is still free to this day." Awarding the facility five stars for the level of family participation, discharge planning, and visitor policies, another loved one added: "Private accommodations are comfortable, restful with separate facilities for men and women."
That said, the one unhappy reviewer took issue with the facility's co-ed status, as well as its smoking allowance. They also noted: "They promise more family support than they deliver."
According to the facility's website, the Recovery Village at Palmer Lake accepts most private insurance policies. The five individuals polled on the matter by Rehabs.com gave moderately positive opinions concerning the facility's cost.
Published on December 2018
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