Townhall II - Horizon House

155 N Water St, Kent, Ohio, 44240

OVERALL REVIEWS

4.4

Avg. score from 4 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
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About the Facility

Reviewed by Our Contributors

ABOUT HORIZON HOUSE

Owned by the Kent-based mental health provider Townhall II, Kent, Ohio’s Horizon House offers a 90-day residential program and outpatient-based treatment for women struggling with substance abuse. It is one of the just 176 (43.4 percent) treatment centers in the state with female-specific programming. Outpatient-only treatment for men is available through one of Townhall II’s other programs. Medically monitored detox is not offered at Horizon House.

TREATMENT & ASSESSMENT

All clients are assessed upon admission, and residents of Portage County and pregnant women are given priority for admission. The assessment helps to determine an individualized treatment approach and appropriate level of care.

Treatment at Horizon House is based on a structured daily schedule that includes group and individual counseling, family therapy, and 12-step participation. Women who have experienced abuse or trauma have access to specialized counseling, and all clients receive individual case management to ensure progress, have access to appropriate referrals, and make sure they have the support they need.

Most residents complete the program within 90 days, and have the option to go on to live in a supportive sober living center.

STAFF CREDENTIALS

The treatment team is made up of licensed master’s-level clinicians with backgrounds in addiction and substance abuse. The sole alum to provide feedback to Rehabs.com on the staff's level of experience and training to date awarded five out of five stars for this survey metric.

ACCOMMODATIONS & AMENITIES

The facility operates out of a modern building a block from the Cuyahoga River in central Kent. The living environment is home-like and designed to offer a safe and nurturing space for women to heal. Residents' children are allowed to visit at scheduled times through the week, and may stay overnight on weekends.

WHAT ALUMNI SAY

Rehabs.com has received positive feedback from four alumni at the time of this writing. "They are there to help you or your loved one through everything," one anonymous reviewer wrote, while another commented on the "kind" staff and "after release program." Another alum simply wrote, "Great place to get help!"

The anonymous alum surveyed on the program's level of family participation, affordability, and ability to treatment of co-occurring disorders rated these metrics four out of five stars. The exercise and leisure options, as well as holistic offerings, received mediocre three-star ratings from this alum. Likewise, another anonymous alum felt the program could use more exercise opportunities.

Six Google reviewers as of this writing produced an average rating of 3.2 out of five stars for this facility, with "Ok place. Nice people," as the only written feedback.[1] Similarly, 13 Facebook reviews gave an average rating of 3.9 out of five stars on the facility's page, which it can manage.[2] Former client M.K.F. wrote, "I was there in 2002 and learned so much needed tools to live a functional healthy life. I cherish the memories I made there. I also had the first born baby in Horizon House. Thank you for letting me and my baby feel welcomed and loved. God bless."

Lastly, four reviewers on CiteHealth rated the facility an average of 2.5 out of five stars.[3] Included in these four was an alum who left a glowing review: “I owe my life to Horizon House and Townhall II. The staff is very understanding and cheerful and the Counselors I had were fantastic. They got me sober, gave me hope and changed my life in unspeakable ways.”

WHAT FRIENDS & FAMILY SAY

Loved ones who submitted reviews on CiteHealth were more critical of the facility than the sole alum.[3] One anonymous reviewer left a one-star overall rating and wrote, "I wouldn't send anyone here.The mental abuse they put the family's threw is unreal." Another complained of "arrogant" and "self-centered" staff, while another felt their granddaughter was unfairly discharged for anger issues.

WHAT STAFF SAY

Though Rehabs.com has yet to receive feedback from facility staff as of this writing, four Indeed users rated the facility an average of 4.5 out of five stars.[4] In a representative comment, one former employee wrote, "I admire the management, therapists, office workers, clinic personnel and volunteers for all their hard work & dedication."

FINANCING

Horizon House is funded through a Women's Special Services Grant from the Ohio Department of Mental Health & Addiction Services and the Portage County Mental Health & Recovery Board. Its CiteHealth page indicates that Medicaid is accepted, and that a sliding fee scale may be available.

Whenever possible, residents are expected to contribute food stamps and a portion of their general assistance to help pay for room and board.

[1] GoogleReviews
[2] https://www.facebook.com/TH2kent/
[3] http://citehealth.com/rehab-centers/ohio/cities/ravenna-city-in-portage-county/townhall
[4] https://www.indeed.com/cmp/Townhall-II/reviews

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4 Reviews

4.4/5
  • Accommodations & Amenities
    4.3/5
  • Treatment Effectiveness
    4.3/5
  • Meals & Nutrition
    4.8/5
Note

Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    It's a good facility
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    kind, staff good after release program A downfall was that it was not at all individualized no where to exercise or go for walks
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    they do everything. They are there to help you or your loved one through everything.
  • KB
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Great place to get help!

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