Townsend Outpatient Addiction Treatment Center, Baton Rouge in Baton Rouge, LA

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
7434 Picardy Avenue, Suite A & B
Baton Rouge LA 70808

Townsend Outpatient Addiction Treatment Center, Baton Rouge Philosophy

Townsend, owned and operated by Avenues Recovery Centers, has eight addiction facilities located across South Louisiana. Townsend offers a spectrum of innovative rehabilitation services based on the needs of each patient. Patients are treated with encouragement and respect by blending high quality addiction therapy with compassionate counseling in a safe recovery environment. The core philosophy at Townsend is that addiction is a chronic brain disease that can be managed or put in “remission.” Using The Townsend Way their team strives to help both patients and loved ones heal from their addictions and enjoy an improved quality of life. Once the patient’s acute medical condition has stabilized, The Townsend Way offers a unique, effective, and long-term plan to keep his or her addiction in remission.

Townsend treatment offers an intensive outpatient therapy (IOP) phase which varies in length according to the patient’s needs. After completing this IOP phase, Townsend provides former patients with continuing care via enrollment in their optional chronic disease management plan to keep their disease in remission.

Areas of Specialization

  • Intensive Outpatient (IOP)
    Patients who undergo intensive outpatient treatment continue to live at home and sometimes go to school or work while participating in a highly structured treatment protocol that is focused on ending substance abuse. Programs vary in terms of how much treatment patients receive, how often and for how long. Some facilities design individualized intensive outpatient treatment programs.

  • Dual Diagnosis/Co-occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

Facility Highlights

Medical Director is a Psychiatrist

Weekly Family Program

Chronic Disease Management

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT TOWNSEND OUTPATIENT ADDICTION TREATMENT CENTER, BATON ROUGE

Townsend of Baton Rouge provides outpatient-based treatment programs for individuals struggling with substance abuse or other addictive behaviors, such as compulsive sex, overeating, and gambling. One of nine facilities of the Louisiana-based Townsend network, the Baton Rouge location also offers outpatient medical stabilization (detoxification) services.

TREATMENT & ASSESSMENT

According to Townsend’s website, the center’s approach to treatment is designed to address the underlying causes of addiction, namely the effect that substances have on the reward centers of the brain. Before beginning treatment, clients take a substance abuse assessment to assist clinicians in forming an individualized plan of care.

The Baton Rouge facility operates an intensive outpatient program (IOP), which offers flexible day and evening sessions. Clients participate in individual therapy, group therapy sessions, and educational classes on substance abuse. Treatment modalities include motivational interviewing (MI), cognitive behavioral therapy and dialectical behavior therapy.

Medication-assisted therapy (MAT) (e.g., Suboxone) may be recommended for individuals recovering from opioid dependency. Unique to Townsend’s model of treatment, the program offers genetic testing, which may help indicate specific biological factors contributing to addictive behavior.

Family participation in treatment is highly recommended, and family night is held weekly. If applicable, Townsend of Baton Rouge also offers ongoing chronic disease management and support.

STAFF CREDENTIALS

The center’s website states that under the direction of a clinical director, Townsend of Baton Rouge employs a team of psychiatrists, licensed professional counselors, case managers, and phlebotomists for medical testing.

ACCOMMODATIONS & AMENITIES

Photos on the Townsend website of the Baton Rouge outpatient facility depict bright, airy meeting rooms with comfortable seating.

WHAT ALUMNI SAY

The alum polled by Rehabs.com at the time of this writing offered mixed feedback about the experience at Townsend of Baton Rouge. This anonymous former client made harshly critical comments about the doctor who rendered care. However, they also wrote: “I can't say enough about how I much I loved my counselors and overall the whole staff. Stay away from the doctor, she is a train wreck.”

On Google, Townsend of Baton Rouge received an average of 3.5 out of five stars based on four reviews to date.[1] Feedback was uneven – two reviews were one and three stars and the other two reviews were perfect five stars. Mike, the one star reviewer, complained about lack of caring and attention and over concern with money: “Self, money hungry people that do not care about the patient.” Three-star reviewer Michael echoed that sentiment: “They treat you with little respect” and added: “However, the upper management and doctors are good the counselors and teachers could use replacement. You get what you get. But not what they charge for.” The five-star reviewers did not leave any comments.

WHAT FRIENDS & FAMILY SAY

The loved one polled by Rehabs.com at the time of this writing provided positive feedback for Townsend of Baton Rouge. They awarded four out of five stars for treatment effectiveness and accommodations/amenities. They also offered both four and five stars for a number of other metrics, including counseling options, staff experience and training, family participation, visitor policy, cleanliness, affordability, and the likelihood of recommending the facility to others. This loved one wrote: “Really caring about the people that are treating.” Although they mentioned the food was not great,they noted: “The staff is very professional. It's always clean.”

FINANCING

According to the center’s website, Townsend of Baton Rouge has contracts with many insurance and managed care providers, such as Blue Cross Blue Shield, to cover the cost of treatment. Patients are responsible for co-payments and deductibles, and financing may be available to qualified clients.

CONCLUSION

As of January 28, 2019, all Townsend facilities are no longer owned and operated by American Addiction Centers (AAC). They are now a part of Avenues Recovery Centers.

[1]https://goo.gl/GKDDst

Published on January 2018

User Reviews

Review this Center

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I loved the group meeting/counciling. I disliked my doctor almost from day one. She rushed through appointments. She would ask questions and while I was talking to she would be typing on the computer, slower than what how fast I was talking. I believe she was actually messaging the midline woman. So she would try to repeat what she thought she heard from me and 75% of the time she would get it wrong and insist that she was right. I am nearly 30 years old, I do not need to be treated like a child. Through the program I would consider myself a A+ plus student, no relapses and no missed meetings. My insurance actually cut the program short because I was doing to we'll. I can't say enough about how I much I loved my counselors and overall the whole staff. Stay away from the doctor, she is a train wreck. I made freinds with some of my group members, who have different doctors, and they don't get hassled nearly as much as I did. I couldn'the have a conversation with the repulsive woman, stay away from her.

  • Treatment Effectiveness
  • Accommodations & Amenities
Really caring about the people that are treating. Food was not the best. The staff is very professional. It's always clean.

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