Treatment Trends, Inc. - Keenan House in Allentown, PA

Call (610) 439-8479 to Contact Treatment Trends, Inc. - Keenan House

Overall Rating

(4.3 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
18 S. 6th St.
Allentown PA 18101

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT TREATMENT TRENDS, INC. - KEENAN HOUSE

Since 1969, Treatment Trends, Inc., a social services agency in Allentown, Pa., has offered a variety of recovery programs for individuals struggling with substance abuse and co-occurring disorders. Keenan House, one of the nonprofit organization’s facilities, provides adult men, including veterans and those involved in the criminal justice system, with non-hospital, residential treatment. Detoxification services are not available on-site.

TREATMENT & ASSESSMENT

Before entering treatment, clients are first evaluated to make sure they meet eligibility requirements; men who have a history of arson, sexual assault, violence, or unmanaged psychiatric conditions may not be admitted. Keenan House treats addiction using a disease-model approach and employs a variety of therapeutic modalities, including cognitive behavioral therapy (CBT), Gestalt therapy, and reality therapy. Clients spend time in individual counseling, group therapy sessions, psychoeducation workshops, and process groups that address topics including addiction awareness, grief and trauma, decision making, life skills, and parenting. The center provides all residents with medical and, if necessary, psychiatric monitoring twice a week. All program graduates leave the facility with a comprehensive aftercare plan.

Keenan House offers specialized treatment tracks for those involved in the criminal justice system and individuals struggling with co-occurring substance abuse and mental health issues.

STAFF CREDENTIALS

The center employs physicians, registered nurses, social workers, and certified addiction counselors.

ACCOMMODATIONS & AMENITIES

Keenan House can accommodate up to 95 men at a time. Residents are expected to perform tasks and participate in the upkeep of the facility. While treatment is highly structured, clients are allotted time for personal reflection and recreation. The single loved one polled by Rehabs.com gave the center’s accommodations and amenities a rating of four out of five stars.

WHAT ALUMNI SAY

Rehabs.com has not yet received any reviews from this facility’s alumni, and reviews submitted to third-party sites are mixed. On Google, the center received a rating of 2.9 out of five stars, based on feedback from seven individuals.[1] The two reviewers who identified themselves as alumni provided one-star ratings and were critical of the staff, the facility, and the program’s effectiveness. “90% of the counselors that work at the KH do not care about their clients and have the intelligence of a bag of rocks,” Tyler wrote in his review. John described the facility as “dirty” and the staff as “unprofessional.”

Keenan House received better ratings on its Facebook page for alumni, which the center has the ability to edit. A total of 15 Facebook users provided an average rating of 4.5 out of five stars.[2] Multiple alumni described their treatment as life-changing. “I learned so much more about who I am and what I want to do. I had the best counselor in the world, who I still keep in touch with…the Keenan House experience is what one makes it and what one gets out of it is totally up to them. You have to put in the footwork its not handed to you on a platter,” Anthony wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

The one loved one polled by Rehabs.com rated the program’s treatment effectiveness with five out of five stars, but noted that they did not feel included in their husband’s treatment. “I would have liked to be able to see and talk to my husband more, in 3 months i onlyseen him 1 time,” the reviewer wrote.

Elsewhere, the handful of reviews from friends and family members were mixed. K.H., a Google reviewer, also felt excluded from her loved one’s treatment. “Horrible place staff is unprofessional they lie don't send your loved ones here you'll hear from them twice a month and see them once if that visits constantly get cancelled they have to beg for call,” she wrote in a one-star review.

In contrast, the three Facebook reviewers who identified themselves as loved ones of clients provided five-star reviews and expressed their appreciation for the center’s programming. “This place has not only helped my husband find himself to recognize he had a problem but has also be there for the family and the Monday night group is awesome,” Nicole wrote in a representative review.

FINANCING

According to a brochure published by the facility, clients are referred and funded by their county’s drug and alcohol agency or the criminal justice system.

[1] https://goo.gl/3RwLJA
[2] http://www.facebook.com/Keenan-House-Alumni-Association-165799270223299/

Published on August 2017

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They seemed to have helped my husband. The phone calls were very little and i wasn't included in his treatment. I would have liked to be able to see and talk to my husband more, in 3 months i onlyseen him 1 time.

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