Turning Point

4849 US 322, Franklin, Pennsylvania, 16323

OVERALL REVIEWS

2.9

Avg. score from 31 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
View all reviews

About the Facility

Philisophy

Turning Point Chemical Dependency Treatment Center consists of two separate campuses, both located in Franklin, Pennsylvania. The main campus is located on 24 wooded acres overlooking the Allegheny River. The cornerstone building on this campus, Assisi Hall, was originally the mansion of a lumber baron and was built in the 1890’s. The detoxification unit and men’s short and long-term treatment programs are located on this campus. The detoxification unit is licensed for 14 clients, and the treatment program can accommodate 54 males.

Specialization

Medical Detoxification

Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

12-Step

The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.

Facility Highlights
  • Life Skills Development
  • Relapse Prevention
  • Individual Counseling

Reviewed by Our Contributors

ABOUT TURNING POINT

Located in Franklin, Pa., the multi-campus Turning Point facility provides a continuum of treatment services for adults struggling with substance abuse. Offerings include medically-supervised detox, short-term inpatient treatment, long-term inpatient treatment, and standard outpatient care (OP). The center is one of 256 (51 percent) of Pennsylvania treatment facilities to offer intensive outpatient treatment (IOP).

The center also runs a weekly family program for client's loved ones.

TREATMENT & ASSESSMENT

Depending on the results of an initial assessment, clients may begin with medically-monitored detoxification, a process that typically takes four days. Once stabilized, clients typically move on to either short- or long-term inpatient programming. Short-term stays tend to be 30 days in duration while long-term treatment is between 90 and 120 days in length.

Treatment for short-term clients includes individual therapy, group counseling, recreational activities, and educational workshops that cover topics like anger management and relapse prevention. Residents also attend nightly 12-step meetings that are held on-site.

Clients enrolled in Turning Point’s long-term treatment focus on developing the skills needed for sober living. In addition to counseling and process groups, long-term clients participate in life skills training, financial management classes, and, if needed, GED prep classes.

Outpatient treatment, which may be used as a step-down treatment, is conducted in a group setting and offered Monday through Friday.

STAFF CREDENTIALS

Turning Point’s treatment team is led by a medical director and consists of physicians, counselors, licensed therapists, and a 24-hour nursing staff. It is one of 151 (30.1 percent) of Pennsylvania treatment facilities to be certified by the Commission on Accreditation of Rehabilitation Facilities (CARF).

ACCOMMODATIONS & AMENITIES

Turning Point’s campus is located near the Allegheny River on 24 acres of wooded land. Men and women reside in gender-separate residences. The men’s unit can accommodate 54 clients and is located on the main campus near the detox center. The women’s facility, which can accommodate 28 clients, is located three miles from the main campus. Pictures on the facility’s website show that residents have access to dining rooms and furnished common areas.

WHAT ALUMNI SAY

The 20 alumni polled by Rehabs.com at the time of this writing provided mixed reviews of Turning Point. While a few reviewers felt that the staff was unprofessional and “not up to the workload,” most survey respondents found the staff to be helpful. “For the most part staff had been through addiction in some way themselves in a personal level. I believe that knowledge is much more valuable than book knowledge,” Bobbi wrote in a representative review.

Alumni were also split on the facility itself. Some respondents characterized the center as “crowded” and inadequate, but multiple reviewers praised the “clean,” “nice” accommodations. “If someone is looking for a luxury facility to be babied this is not the place for you. However it is comfortable, clean, in a peaceful setting and gives you the skills to succeed,” E.H. wrote in a representative review.

Cleanliness: 4/5
Staff's level of experience and training: 3.5/5
Holistic offerings: 2.75/5

Some alumni reported feeling disconnected once they were admitted to Turning Point. “If you go voluntarily and would love to try to find how to get in touch with your loved ones after they take you to somewhere you have no clue where you are without a cellphone this is the place for you!” one alum wrote.

WHAT FRIENDS & FAMILY SAY

Four out of the six loved ones polled by Rehabs.com at the time of this writing indicated that they would recommend the facility to others. “Very much a atmosphere of becoming a family with staff and other patients,” R.C. wrote in their review. Yet, one anonymous loved one noted the high rate of relapse, and another commented on the lack of education for family members. “I would have liked to have had more support and counseling from the staff on dealing with an addict and how to leave an addict without feeling guilty,” they wrote.

Counseling options: 4/5

The two respondents who would not recommend Turning Point felt that that the center’s staff and its treatment fell short. “High rate of relapse They don't help pts w follow up care after discharge,” one respondent told Rehabs.com.

Holistic offerings: 2.5/5

WHAT STAFF SAY

N.T., the single staff member polled by Rehabs.com at the time of this writing, noted that they would recommend the facility. This employee felt that the center’s long-term treatment was a strength of the facility, but they expressed concern over Turning Point’s poor treatment of staff.

FINANCING

According to its website, Turning Point is one of 350 (69.7 percent) of treatment facilities to accept some insurance plans. The four alumni polled by Rehabs.com on the center’s affordability submitted an average rating of 4.25 out of five stars.

Social Media Links
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31 Reviews

2.9/5
  • Accommodations & Amenities
    2.8/5
  • Treatment Effectiveness
    2.7/5
  • Meals & Nutrition
    3.3/5
Note

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  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Literally wouldn't let me contact my dad who's in the program to ask were the water shut off it so his sprinklers dont freeze in the winter
  • Robbie
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    One of the nurses is the best! If it wasn't for her I would of left many times!!! She should be running the place! She's the only one that cares and she was also an addict and she will tell you about her struggles. Thank you!!!
  • Former employee
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I do not recommend that anybody go here for treatment. As a former employee I saw a lot of the things in the background. There are some staff who are truly caring and loving and just want the best for the patients and then there are other staff who will berate them behind closed doors or even sometimes to their faces. As a counselor we were forced to push the clients through treatment in order to make room for new ones. The workload is extremely unbearable and the expectations that are put on the staff is ridiculous. Staff was told no overtime is allowed and if you had overtime reprimands would be handed out, however we were also informed that we had to have all of our work done by 5 everyday and that was not always the case as in most Human Services positions . The expectations and requirements that the supervisors had on staff made it very difficult to get everything done and to be an effective counselor due to the fear of being reprimanded at the end of the day . Every staff had a file and if you did something that they felt was against their expectation or against their rule they would load your file and then fire you on the spot. Very little was there any time for verbal warnings or teaching moments. Inconsistencies were quite normal in that not all clients were treated the same and there were favoritisms going on between staff and clients including supervisors and clients. New counselors are coming in and are thrown into their position even though they're supposed to be trained but the supervisors are so overwhelmed that they can't train anybody because they don't have the time. They are carrying full case loads on top of all of the supervisor requirements. This causes a lot of turmoil with their caseload of patients because the time is lacking and that's what ends up suffering. Upper management is ridiculous. They have their own cliques going on and have been heard talking bad about other employees. Those down in the house, upper management and HR, avoid staff and clients and issues that arise. As an employee you are not allowed to go down to the house oh, you have to send an email which very rarely gets a response. Everything that has been mentioned up into this point it's just a percentage what's wrong with Turning Point.VBH and CCBHO need to go back in and speak to the employees that upper management kept from them intentionally because they knew that these employees would tell them what was really going on. There are some success stories coming out of Turning Point and I praise those people who do that and are able to fight their addiction and remain sober. Best wishes to everyone who is there and to everyone who has come through turning point and I hope you are doing well and continue to do so.
  • DR
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    One of the worst experiences of my life. More like jail than rehab. The staff berated you, the facility was filthy, and the clientele were mostly thugs from P'burgh that had no interest in recovery and recounted war stories, as if they had never had a life outside drugs. If you are a normal human being and find yourself in need or D & A treatment this is not the place for you. If you are a person used to being in the system then you wont notice anyway.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Strengths:Zeroooo. Weakness:Everything. ....
  • Annon
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Its a joke. You go there for an addiction to one thing. If you call in and leave a message... Your loved one will never get it. Even if its an emergency. Most workers are ex addicts. ADVICE. Go to a different rehab.
  • Zeus
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Terrible choice for a loved one, very unorganized, dirty, and don't follow their own rules or keep them universal with all patients causing tension.....aware or recent patients pushed through that relapsed and even overdosed to their final resting place.....better care will save more lives
  • Meg M
    This place is a joke they accept the Highmark insurance but after three visits there they wanted the full deductible amount up front or would not offer treatment. Advised that like any other place they submit a claim and then what the approved amount is based on their agreement with the insurance that will be paid to them but they refused to submit a claim first and would not return phone calls to fix the issue. A waste of a week for such a time sensitive issue. Don't go here if your not on welfare and not willing to pay them more then their services are worth!!! Counseler just keep saying he doesn't handle the payment and never got call backs from billing.
  • M. L.
    Place saved my life thanks
  • Brittany
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    The detox center is very dirty. There are flies all over the food. The rooms are furnished with load dirty window until air conditioners. The detox holds both men and women and can be very very crowded when you don\'t feel well and you don\'t want to stand in line for meds. The women\'s Freedom house is ridiculously crowded with over 35 women. The women have cliques and the staff are apart of it. Go to Gateway, Cove Forge, anywhere but here. Beware of a one female counselor in particular- She\'s unprofessional and actually yells (or more like squeaks) at patients.
  • MLP
    The Addiction Campuses such as the Treehouse in Scurry, TX usually are very good resources that choose a fun and relieving way to help addicts. I feel as if my loved one isn\'t getting the care that fits him. No disrespect to the company but the atmosphere was very tense and staff was passive aggressive towards clients and even some of the visitors. The meals seemed sort of thrown together and made the entire lobby reek.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    If you go voluntarily and would love to try to find how to get in touch with your loved ones after they take you to somewhere you have no clue where you are without a cellphone this is the place for you!
  • Scrubby
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Tried to get some kind of help, hoping for the best while I was a patient there. Buildings and grounds were pretty nice for a small facility. Staff members were fairly helpful.. I was there for help, myself and did not want to hear the employees complaining about their own marital situations or problems. I wonder who they WON\'T hire!
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    It gave my sister a break from her addict son. High rate of relapse They don't help pts w follow up care after discharge. Find an alternate approach.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Affordable To quick to push you threw They were fair and the counsleres helped greatly
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Excellent staff, AA meetings regularly, Comfortable accomodations I can't think of any. I have been to other facilities and I think this one is one of the best. The counselors had an 'open door' policy, well-balanced groups, plenty of AA meetings, excellent meals
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Saves lives they seem to just not care
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Clean, good.ratio patient to employees and.food.was.very good They didnt have good.proceedure for when a patient needed emergency services two days in row girls brought opiates back into facility w them Other than the two days og drugs that entered facility due to.emergency medical visits because they werent searched.when returned, there was no other issues i.encountered and been clean.for.the last 5 years
  • KF
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    The meals and the accommodations were nice but the treatment wasn't great.
  • JT
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    I wish I was ready to stay sober during my time at Turning Point, but unfortunately things don\'t always work out the way I\'d like. I was hit with an existing illness while 5 hours away from home at rehab, the only \"doctor\" on site is a psychologist who sees the detox patients daily and if you don\'t catch him within that 30 minute window then good luck! The staff reacts to all health emergencies as if you are \"lying because you are an addict\", when in fact I ended up being admitted into UPMC Northwest by the time I finally kicked, screamed, and fought to see a real doctor and found out my condition was life threatening and VERY real. If you are looking for a rehab, maybe look elsewhere if you really want a professional staff and doctors. Strangely enough as fate would have it, a few months after I got home from going through all of this I did end up sober again but just not with Turning Point\'s help. Also, NOBODY attends Turning Point because they want to...I remember that everyone there was court ordered to attend rehab in consideration of jail time and I was only one of three people up there for the right reasons and this always bothered me about how everyone was still living the life and didn\'t want to change while I was trying to change everything. I\'d been to Turning Point twice, so I think I know a thing or two about it...but after they almost killed me the last time NEVER AGAIN!
  • Bobbi
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    For the most part staff had been through addiction in some way themselves in a personal level. I believe that knowledge is much more valuable than book knowledge. However, there was a lack of outside meeting. This would be the FIRST place I would want my child to go.
  • JEF
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    You can't put a price on life! I relapsed 5 years later but I used the tools I learned to sober up again.
  • EDH
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Turning Point is a 12 step based facility which utilizes individual and group counseling to meet the needs of it's clients. Clients are able to attend 12 step meetings outside the facility under supervision and foster the skills to succeed. If someone is looking for a luxury facility to be babied this is not the place for you. However it is comfortable, clean, in a peaceful setting and gives you the skills to succeed. It doesn't pamper you, take your money, and promise you a cure. It is about real people in recovery helping others to get well and change their lives.
  • DPR
    • Accommodations
    • Meals and Nutrition
    The facility and staff are not up to the workload. The photos online are a total misrepresentation. Just an overall bad experience. I'm sure the operators of the facility would say it was my own fault. ha ha
  • NST
    Provides Inpatient treatment/ outpatient treatment and private detox treatment. They have wonderful long term care but poorly treat the staff.
  • anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Poor detox and medical treatment
  • anonymous
    • Treatment Effectiveness
    Would recommend sending family members here.
  • anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Still sober. Great place, good counselors.
  • DPR
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Just an overall bad experience. I'm sure the operators of the facility would say it was my own fault. Poorly run. The facility and staff are not up to the workload.
  • RC
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Very much a atmosphere of becoming a family with staff and other patients.
  • anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    A rehab facility is only as good as the patient makes it. They have to want to be clean and sober. I would have liked to have had more support and counseling from the staff on dealing with an addict and how to leave an addict without feeling guilty.

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