Twin Valley Behavioral Healthcare Hospital

2200 West Broad Street, Columbus, Ohio, 43223

OVERALL REVIEWS

3.6

Avg. score from 2 reviews

CRITERIA

  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
View all reviews

About the Facility

Reviewed by Our Contributors

ABOUT TWIN VALLEY BEHAVIORAL HEALTHCARE HOSPITAL IN COLUMBUS, OH

Twin Valley Behavioral Healthcare in Columbus, Ohio, is a for-profit facility, which make up about 16 percent of all Ohio treatment facilities, offers short-term inpatient services for adults dealing with mental health conditions.

TREATMENT & ASSESSMENT

Twin Valley Behavioral Healthcare does not accept “walk-ins” and only takes referrals from local mental health centers and the court system.

The average length of stay at Twin Valley’s acute care units is 10 to 14 days. Prior to leaving, clients will be directed toward an outpatient team or a psychiatrist.

Twin Valley has several inpatient units for adults dealing with mental health conditions including four general acute psychiatric units with 104 beds and three extended care units with 72 beds The hospital also has a maximum security facility with four units.

The center encourages family participation in treatment and has visiting hours weekends and weekdays.

STAFF CREDENTIALS

Twin Valley Behavioral Healthcare employs psychiatrists, nurses, and social workers. The center is one of the 101 (24.7 percent) of Ohio treatment facilities accredited by The Joint Commission.

ACCOMMODATIONS & AMENITIES

The hospital has four acute psychiatric units with 104 beds, three extended care forensic units with 72 beds, and a 52-bed maximum security facility. No smoking is allowed.

WHAT ALUMNI SAY

The sole alumni surveyed by Rehabs.com at this time of writing gave a mostly positive review with perfect five-star ratings for the staff’s level of training and experience and counseling options. The alum indicated that they’d recommend treatment at Twin Valley.

They wrote: “It was helpful to myself and everyone in with me at that time but without follow-up, it was a revolving door.”

On Google, 27 reviewers gave the facility an average rating of 2.1 of of five stars with most one-star reviewers noting problems with staff members. [1] Fourty-five reviewers on Twin Valley’s Facebook page, which the facility can manage, gave an average rating of three out of five stars. [2]

WHAT FRIENDS & FAMILY SAY

The sole loved one polled by Rehabs.com to date gave four and five star ratings across 15 evaluated categories. The loved one, who indicated that they’d recommend treatment at Twin Valley, gave perfect five-star ratings for the center’s exercise and leisure activities, cleanliness, affordability, and the staff’s level of experience and training. “Really care about helping patients,” they wrote. “Always get back to me when I have questions. Organized, helpful very pleasant to be around.”

WHAT STAFF SAY

Though current and former employees of Twin Valley have not yet responded to a Rehabs.com poll, third-party sites show mixed feedback. On Indeed, 25 reviewers gave an average rating of 3.8 out of five star with many individuals praising coworkers. [3] On Glassdoor, ten reviewers gave an average rating of 2.4 out of five stars. [4]

FINANCING

Twin Valley Behavioral Healthcare is certified by Medicaid. Financial assistance may be available for qualifying individuals.

[1]GoogleReviews
[2]https://www.facebook.com/pg/Twin-Valley-Behavioral-Healthcare-196952960343711/reviews/?ref=page_internal
[3]https://www.indeed.com/cmp/Twin-Valley-Behavioral-Healthcare/reviews
[4]https://www.glassdoor.com/Reviews/Twin-Valley-Behavioral-Healthcare-Reviews-E121948.htm

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2 Reviews

3.6/5
  • Accommodations & Amenities
    3/5
  • Treatment Effectiveness
    5/5
  • Meals & Nutrition
    3.5/5
Note

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  • Anonymous
    • Accommodations
    • Meals and Nutrition
    Cleanliness, adequately staffed, and doctors on call. Violence from other patients. It was helpful to myself and everyone in with me at that time but without follow-up, it was a revolving door.
  • Anonymous
    • Treatment Effectiveness
    • Accommodations
    • Meals and Nutrition
    Really care about helping patients. Always get back to me when I have questions. Organized, helpful very pleasant to be around. My daughter has been there a long time. It is 800 miles from where I live and without their helpfulness, their understanding and just plain being there for me and her, this probably be a harder cross to bear than it is.

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