UHS Binghamton General Hospital in Binghamton, NY

Call (607) 762-2200 to Contact UHS Binghamton General Hospital

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
10-42 Mitchell Avenue
Binghamton NY 13903

UHS Binghamton General Hospital Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors


Located in Binghamton, N.Y., UHS Binghamton General Hospital is a large 220-bed hospital that provides 24-hour emergency care and other regional programs, including a behavioral health program and a substance abuse treatment service.** UHS Binghamton General Hospital offers outpatient, intensive outpatient (IOP), and partial hospitalization programming (PHP). Substance abuse treatment is available for both men and women of all age groups including adolescents, adults, and seniors. Medical detox services are not available on-site.


Treatment at UHS Binghamton General Hospital starts much like the majority of facilities in New York with a confidential assessment to determine the appropriate level of care for each client. The assessment is conducted by trained and credentialed medical staff, and can be used for referrals to other programs as needed.

Assessments are completed through appointments, and the facility provides an appointment management service. If needed, 24-hour emergency services and crisis intervention services are available to stabilize patients psychologically and physically. This does not include medically managed detox services.

The New Horizons program is UHS Binghamton General Hospital’s substance abuse treatment program. New Horizons provides treatment through outpatient services, making it one of New York’s 579 outpatient programs for substance abuse. This allows clients to continue their daily lives while seeking treatment.

Family involvement is considered to be a vital part of the treatment process, as it is in 81.7 percent of New York’s facilities. Treatment includes family participation through community education programs, family and employer intervention programs, and relapse prevention services. The intensive outpatient program (IOP) is available in morning or evening sessions for three hours per session, four days per week. Most clients participate in this program for four weeks.

The dual diagnosis program lasts two hours per day, four days per week. It is also an intensive outpatient program (IOP) that provides treatment for co-occurring disorders. In New York, 61 percent of facilities in the state provide services to treat clients with co-occurring disorders.

There are many different specialized groups to address the needs of all clients. This includes a seniors’, recovery management, codependency, criminal justice, young adult, beginner’s, and adolescent services. It is also one of the 542 facilities in the state that provide services specifically for women.

All outpatient programs end with aftercare services that may include participation in an intensive step-down program, aftercare planning, and individual counseling. These services are offered in conjunction with outpatient services to promote a smooth transition to a sober living lifestyle.


The treatment team for UHS Binghamton General Hospital’s New Horizon program includes board-certified addiction counseling specialists, physicians, psychologists, nurses. Social workers and other group leadership personnel are also on site to lead various services.

Feedback from the two individuals polled by Rehabs.com at the time of this writing was mixed regarding the skill level of UHS Binghamton General Hospital’s staff. One reviewer gave a three out of five-star rating and the other gave five stars. The facility is also one of the 243 facilities in the state that is accredited by the Joint Commission.


The facility is clinical in nature along the expectations of a major hospital. Clients have access to medical staff at all times in private counseling rooms, large group rooms, and medical offices. Both individuals polled by Rehabs.com to date gave the facility four out of five stars for accommodations and amenities, and a four- and a five-star rating for its cleanliness.


Rehabs.com has yet to receive alumni feedback to date. On Facebook, the hospital a whole (vs. the Addiction & Chemical Dependency treatment in particular) received 3.5 out of five stars from 136 reviews to date.[1] Many reviews praised the staff members, such as Kristin, who wrote: “The nurses,doctor,and reception were wonderful. Very nice and trying to please,even when they were extremely busy.”

On Google, the hospital earned 2.6 out of five stars from 35 reviews to date. [2] While no reviews indicated opinions on the Addiction & Chemical Dependency treatment, commentary on the quality of the accommodations was poor: “Paint chipping off the walls, walls with holes in the just very very gross.”


At the time of this writing, two loved ones have submitted reviews about this facility to Rehabs.com, and they were fairly positive. Both loved ones agreed that certain aspects of the program were effective, giving four out of five stars or higher for family participation and cleanliness. However, both loved ones gave three stars or lower for its holistic offerings.

The loved ones noted that the program was effective for their loved ones, giving three- and five-star reviews for treatment effectiveness, though one anonymous loved one added: “Not the nicest place It's inside a hospital not a separate area.”


On Indeed, UHS Binghamton General Hospital earned an average of 4.4 out of five stars from eight reviews to date.[3] Employees “enjoyed coworkers,” the cafeteria, and the “training.” In addition to being described a “Wonderful Place to work,” many staff members noted the facility's fast-paced environment.


UHS Binghamton General Hospital accepts private health insurance plans for substance abuse treatment. For clients who are underinsured or uninsured, the facility works with managed care and financial institutions to help clients afford treatment.


Like many other major hospitals, UHS promotes common health concerns on its social media channels, which focuses on preventative care efforts.

[1] https://www.facebook.com/UHSBinghamtonGeneralHospital/reviews/
[2] GoogleReviews
[3] https://www.indeed.com/cmp/Uhs-Binghamton-General-Hospital/reviews?fcountry=US&floc=Binghamton%2C+NY

Published on December 2018

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Effective in treatment Not the nicest place It's inside a hospital not a separate area, but it worked and he has been sober 10 years.


  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
They provide various types of therapy such as art therapy. They have various different counselors and different kinds of therapy sessions to attend. I attended certain groups as an intern to one of the therapists and have had a friend attend this facility for help. The staff is friendly and educated and dedicated to helping people through their various personal struggles or tramas.


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