UHS Delaware Valley Hospital Addiction Treatment Programs Philosophy
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ABOUT UHS DELAWARE VALLEY HOSPITAL ADDICTION TREATMENT PROGRAMS
United Health Services (UHS) is a regional healthcare system with more than 60 locations in south central New York, including a chemical dependency treatment center and general hospital in Binghamton.
One of these facilities, UHS Delaware Valley Hospital, is a medical center in the rural town of Walton. As part of the myriad services offered, the clinic operates an inpatient unit for treating alcohol and drug addictions. As such, it is among 8.2 percent of hospital inpatient substance abuse treatment facilities in NYS and also among 70.8 percent of private, nonprofit substance abuse treatment facilities.
The UHS network also offers outpatient-based Suboxone treatment at a primary care center in Walton; it is one of 76 substance abuse treatment facilities in NYS that provides outpatient-based detoxification services.
TREATMENT & ASSESSMENT
Upon arrival in the unit, clients complete a medical assessment with the medical director. Substance abuse counselors then work with each client to create a tailored treatment plan. The length of stay at UHS Delaware varies, based on a client’s individual needs.
Treatment includes daily informational lectures, group and individual therapy, nutrition counseling, on-site 12-step meetings, and recreational therapy, in addition to family support and education.
Clients also learn relaxation techniques, stress management, and relapse prevention strategies. The center offers nicotine consultation services for those interested in quitting smoking as well. Aftercare plans are developed before discharge with each client including referrals to agencies, as needed.
UHS Delaware Valley Hospital’s Addiction Treatment Programs are certified by the NYS Office of Alcoholism and Substance Abuse Services (OASAS). Treatment staff include credentialed alcoholism and substance abuse counselors, physicians, registered nurses, and certified dietitians. To date, the one alum surveyed on the matter by Rehabs.com offered a favorable rating for the staff's level of training and experience, yet noted in accompanying commentary they thought the counselors were inexperienced.
ACCOMMODATIONS & AMENITIES
UHS Delaware Valley Hospital does not offer information about its Addiction Treatment Programs’ accommodations and related offerings at the time of this writing aside from noting that dietitians meet with clients to assess, advise, and offer informational sessions regarding nutritional needs.
In all, clients can expect a clinical setting. Two alumni surveyed by Rehabs.com rated the accommodations and amenities perfect five stars and four out of five stars, and both awarded five stars for meals and nutrition.
WHAT ALUMNI SAY
The two alumni polled by Rehabs.com at the time of this writing submitted mainly favorable feedback* J.S. wrote: “This facility is amazing,” adding: “I wouldn't have traded my treatment for anything in this world."
Alum M.C. awarded perfect five stars for 12-step inclusion, affordability, facility cleanliness and upkeep, and family participation; four out of five stars to likelihood to recommend and staff experience and training; and three stars to connectivity/visitor policy and counseling options.
However, M.C. assigned negative ratings to several other metrics, including two stars to treatment of co-occurring disorders and holistic offerings. In all, this reviewer wanted Rehabs.com to know about the: “Good food good recreation activities not experienced counselors. Did not enjoy it.”
On secondary site CiteHealth, an alum offered a moderately positive view of overall treatment to date: three out of five stars.  “Only issue is that outpatients are no monitored” and suggested: “They need to be monitored,” the alum wrote.
According to its website, at UHS Delaware Valley Hospital Addiction Treatment Programs: “Most insurances are accepted and we work closely with managed care companies to provide the most effective treatment to each patient in the least restrictive environment.” The center also accepts Medicaid, Medicare, Family Health Plus, as well as patient self-pay.
Published on December 2018
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