Valley Hope Association in Norton, KS

Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
709 West Holme Street
Norton KS 67654

Valley Hope Association Philosophy

The very first treatment program offered within the Valley Hope network, the facility at Norton provides individualized substance abuse treatment for patients 16 and older. Services include assessment, medically monitored detoxification, residential and partial/day programs, group, individual and family therapy, 12-Step meetings, spirituality counseling, psycho-educational instruction and continuing care strategies. Valley Hope at Norton also offers family support programs both on-site and online.

Areas of Specialization

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

  • 12-Step
    The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.

Facility Highlights

12-Step Based Approach

Continuing Care Placement

Family Education

Meet the Staff

Megan K. O’Connor

Director of Development

Photo of Megan K. O’Connor

Megan K. O’Connor began her career in business, after acquiring a Bachelor of Science in Business Administration and Marketing from Oregon State University. Megan began her work with Valley Hope in 2003 in Norton, Kansas. Megan was certified as an alcohol and drug addiction counselor in 2004, after completing the Valley Hope Counselor Training Program. She worked as a counselor at Norton Valley Hope and enjoyed her work with individuals, families and continuing care groups. Megan was promoted to Director of Development for Valley Hope Association in November 2005 and her work with the Foundation began a new journey. Goals as Director of Development focus on fundraising and alumni relations. Megan has acquired a certificate of fundraising management from The School of Philanthropy, from the University of Indiana. She enjoys traveling and meeting longtime alumni of Valley Hope and others, who support our mission.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT VALLEY HOPE IN NORTON, KS

Valley Hope, located in Norton, Kan., offers residential care and detoxification for adults struggling with substance abuse. Founded in 1967, Valley Hope operates 16 other treatment facilities in seven states across the Midwest. The Norton location, the first Valley Hope facility to open, has served clients for almost 50 years. It is one of only 18 facilities in the state that offers residential detox.

TREATMENT & ASSESSMENT

To be admitted, clients begin by either calling the facility directly or by submitting a short form on Valley Hope’s website. Detoxification treatment is available on-site and usually lasts just a few days. Clients who need detoxification receive medication and 24-hour supervision by doctors and nurses in order to ease withdrawal symptoms.

After detoxification, most clients remain in residential treatment for an average of 17 to 30 days, making it one of only 20 short-term residential facilities in Kansas.

The facility’s treatment program follows the 12-step method. In the residential treatment program, clients receive 40 hours per week of individual therapy, pastoral counseling sessions, family therapy, group therapy, and wellness activities.

Clients attend local 12-step meetings regularly throughout treatment and receive nutritious meals seven days a week. Families are included in the treatment program through a program called Family Intensive Treatment (FIT), which involves daily online group discussions and individual therapy facilitated by a family counselor once a week.

STAFF CREDENTIALS

The treatment team at Valley Hope includes a licensed clinical psychologist, a doctor of psychology, a certified addiction counselor, and a medical doctor. It is one of only 21 facilities in Kansas accredited by The Joint Commission. To date, the seven individuals polled by Rehabs.com on the matter appreciated the aptitude of staff.

Staff Experience and Training: 4.3/5

ACCOMMODATIONS & AMENITIES

The Valley Hope facility in Norton offers 56 beds for adult clients in a small town in the northwestern corner of Kansas. There is currently no further information provided by the facility regarding its living arrangements and related offerings. To date, the seven individuals polled by Rehabs.com on the matter felt the facility was overall well-kept.

Cleanliness: 4.1/5

WHAT ALUMNI SAY

The eight alumni polled by Rehabs.com at time of writing gave generally positive reviews about Valley Hope's Norton facility. In general, alumni typically praised the facility's programming and staff. Alumni polled on the metric typically gave perfect five-stars ratings for the level of staff support. "Great counselors who are well trained," alum Whitney wrote, "Really take time with patients. Works if you work it!" Whitney also gave perfect five-star ratings for the facility's family involvement and 12-step facilitation.

One anonymous alum, despite a generally lukewarm attitude towards the services offered wrote, "That place is nothing but a joke...it is like a jail rather than a caring facility."

On third-party sites, reviews were similarly positive. On Google, 17 reviewers gave an average rating of four out of five stars.[1] "The staff are amazing, the counselors are amazing," wrote J.H. in a representative reveiw. "The food is good. They really care about ur well being there"

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Rehabs.com to date gave positive reviews regarding the facility, with particular praise given to the counselors and level of family participation. They also reported a high likelihood to recommend the facility.

Family Participation: 4.5/5
Would Recommend: 4.3/5
Staff Experience and Training: 4/5

Overall, the loved ones praised the staff's level of training and experience. "Very well trained staff," one loved one wrote, "Very professional." Another anonymous loved one wrote: “My daughter just celebrated 3 years of sobriety from drug addiction. I will always be so thankful for Valley Hope. My family has her back!”

FINANCING

There is currently no information provided by Valley Hope regarding its costs. However, the facility accepts insurance but does not accept Medicaid or Medicare. The facility offers discounts for out-of-pocket payments made up front and works with two healthcare lending companies. To date, the six individuals polled by Rehabs.com on the matter felt the facility was moderately affordable.

Affordability: 3.7/5

[1] GoogleReviews

Published on August 2019

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

Ss

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Do not send your loved ones to this facility. My husband and I were mislead and taken advantage of. Terrible communication was provided and family support barely exists. Have yet to see any paperwork that my husband signed off on while intoxicated. Do not trust this company. Hugest regret was choosing Valley Hope without doing prior research.

Anonymous

  • Treatment Effectiveness
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People truly care and want to help others get better

Josh

  • Treatment Effectiveness
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My brother stayed for drug abuse, which it did help with, but they taught him to blame everyone else for his decisions and he now lives his life hating his family and everyone close because this place told him nothing was his fault. They preached dilusion and ultimately made his mental health and general well-being worse because of it.

robert

  • Treatment Effectiveness
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Very disrespectful to family members patients are allowed off property...would not recommend this circus to anyone not family oriented and encourages divorce

Isaac

Nurses were excellent...acted like they actually cared. Food was excellent. Even though I didn\'t stay long (wish I had) overall ok experience.

Isaac

Nurses were extremely friendly and tried to help make me comfortable. Lots of downtime. If you get in with a bunch that are serious about recovery, instead of young punks that have no clue what it\'s like to be messed up longer than they have been alive you\'ll be all good. Food is good and will help build some meat on your bones. Upsetting that they offer detox medicine on a as needed basis rather than weening you off and letting you get to work on real stuff.

Anonymous

  • Treatment Effectiveness
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Good program but lacks a holistic offering

Anonymous

  • Treatment Effectiveness
well trained staff, very professional, need longer treatment times nothing at this time

Anonymous

  • Treatment Effectiveness
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That place is nothing but a joke. More like a punishment than a rehab It is more like a jail center

Gina

  • Treatment Effectiveness
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Saved my life!

VVRN

  • Treatment Effectiveness
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Valley Hope has been a center a lot of my ex's friends went to also. They have all been drug or alcohol free since they have been there.

Anonymous

  • Treatment Effectiveness
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A good facility but needs better holistic offerings.

Whitney

  • Treatment Effectiveness
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They have great counselors who are well trained and they are there for their patients. It works if you work it! Only downfall is how expensive it is.

KW

  • Treatment Effectiveness
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  • Meals & Nutrition
Counselors are wonderful and compassionate. Very organized. My Daughter just celebrated 3 years of sobriety from drug addiction. I will always be so thankful for Valley Hope. My family has her back!

Jerry

  • Treatment Effectiveness
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Motivation is a definite requirement and time wise there is limitations on how much motivation is provided. With consideration of time and other restraints, they have a lot to offer a willing recipient.

tsb

  • Treatment Effectiveness
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Great place to get help to get and stay sober!

Anonymous

  • Treatment Effectiveness
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An overall excellent facility.

Carol

  • Treatment Effectiveness
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The caring provided by the staff reflects the mission of Valley Hope facilities. Treating people like human beings is the first rule to providing a trusting relationship that makes healing possible. The weaknesses are in the regulations foisted on the industry by insurances and managed care. The paperwork is so demanding that patient care often suffers due to lack of human ability to deal with the demands. Valley Hope has the best treatment philosophies of any I ever saw.

Anonymous

  • Treatment Effectiveness
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  • Meals & Nutrition
Caring workers who have experience addiction as well Inconsistent routines. It is a great facility with great counselors. Many of the people admitted they do not take the program seriously. And that can affect others.

Anonymous

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Could use some physical updating, and more current programs for family. They have a long standing reputation.

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