Valley Hope - Parker in Parker, CO

Overall Rating

(2.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
22422 E. Mainstreet
Parker CO 80134

Valley Hope - Parker Philosophy

Founded in 1989, Parker Valley Hope offers residential drug and alcohol addiction treatment for men and women. The facility takes a 12-step approach to recovery, and combines AA’s principles with psycho-educational and small-group counseling to give each client a solid foundation for long-lasting sobriety. Family support and education is also provided, as is a plan for continued care long after treatment is complete.

Areas of Specialization

  • Individual Therapy
    This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.

  • Family Program
    Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.

Facility Highlights

Family Program

Individual Therapy

12 Step Program

Meet the Staff

Donna

Community Services Clinician

Photo of Donna

Donna is the Community Services Clinician for Valley Hope’s Colorado continuum for alcohol, drug and related treatment services. Donna’s pilgrimage with Valley Hope began in 1999. She is a Marriage and Family Therapist and a Certified Addictions Counselor level III.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT VALLEY HOPE - PARKER

According to its website, Valley Hope is a nonprofit dedicated to providing quality, affordable substance abuse treatment. The organization opened its first center in Norton, Kan. in 1967. Located in Parker, Colo., Valley Hope - Parker is part of the current network of 16 facilities spread across seven states that offers residential and outpatient treatment for substance abuse. Medical detox services are available on-site.

TREATMENT & ASSESSMENT

The detox program lasts a few days. Clients are monitored 24 hours a day by trained medical staff. Medication management for symptoms is available.

For its residential treatment program, Valley Hope follows a 12-step program, and each resident is assigned a nondenominational chaplain to coach them through the spiritual elements of recovery and the concept of a higher power. The recommended length of stay, per Valley Hope’s website, is 30 days. However, clients may stay in the program as few as 17 days.

Clients participate in 40 hours of structured therapy per week. This can include pastoral sessions, group therapy, and individual counseling. They will also attend local 12-step meetings.
Families are encouraged to attend dedicated counseling sessions, and the facility’s website details an option for online family involvement for loved ones that are too far away to travel.

Its outpatient program includes a six week long intensive outpatient (IOP) option that meets three times a week for three hours a session. A one-hour group session is available after the successful completion of a treatment program, as part of its aftercare offerings.

STAFF CREDENTIALS

The facility’s staff includes counselors, chaplains, physicians, certified addictions registered nurses, psychiatrists, and psychologists.

ACCOMMODATIONS & AMENITIES

According to Valley Hope’s website, the Parker, Colo. location includes 40 dormitory beds for residential rehab, as well as 10 beds for medical detox. One review submitted to Rehabs.com by an alum of the program indicated that sleeping arrangements are co-ed, which some alumni listed as a negative point in reviews submitted to Rehabs.com.

Official photographs also show a common area with a pool table, and plenty of surrounding green space including a volleyball court, picnic tables. Home-style meals are prepared daily by the kitchen staff.

WHAT ALUMNI SAY

The Valley Hope facility in Parker received mixed reviews from the 13 alumni who provided feedback at the time of this writing. Six reviews were negative and seven were neutral to positive.

In the positive reviews, alumni praised the friendliness of the staff members and the program itself. In a review submitted to Rehabs.com, Rebecca praised the “structured environment.”
Several reviewers also lauded the quality of the food and the care. In fact, one alum contributed a rave review about treatment effectiveness, writing, "I have 5 years continuous sobriety and I refer people from all over the us to here. Highly recommended and great staff and environment". R.B., another alum, commented, “I did learn a lot about myself and addiction.”

Contrastingly, R.B. also complained about the poor quality of staff, noting that they were “unprofessional and rude,” a concern that is echoed by other Rehabs.com survey respondents. L.G. expressed similar thoughts, writing, “The staff is very mean and aloof.” However, L.H. said: “Patients are treated with respect… The counseling and nurses are superb”

Many of the negative reviews also discussed poor behavior from other clients that went unmanaged. As alum John wrote: "Constant cussing and no supervision in coed dorms."

On Valley Hope Parker’s Facebook page, which the center can manage, it earned 4.4 out of five stars from 43 reviews to date. [1] Many alumni complimented the food and praised the treatment effectiveness. In a representative review, alum Miguel wrote: "I went to PVH twice because I didn't quite let it all sink in. I left a door open that was a known danger. I later got help for a second time. The staff was wonderful and treated all with respect. The daily schedules provided a lot of re- integration into a world without alcohol or drugs."

WHAT FRIENDS & FAMILY SAY

The four loved ones surveyed by Rehabs.com showed great satisfaction from family members and friends regarding the quality of treatment at Valley Hope. From the four individuals polled, the only complaint was the high cost.

In addition to giving the facility four- and five-star ratings for cleanliness, exercise and leisure, and family participation, the staff was one of the most lauded assets of the facility. One anonymous reviewer listed the “kind, respectful staff” as a strength of the facility, and another commented that “they are there for you and your family.”

FINANCING

There's currently no specific information available on pricing via the facility's website, however, the site does state that Valley Hope is an in-network provider for many insurance and managed care companies.

[1] https://www.facebook.com/pg/ValleyHopeofParker/reviews/

Published on February 2018

User Reviews

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Some of the nurses were AMAZING!! Sadly, the doctors were deprecating and rude. The experience was much like being thrown back into high school and many people were bullied and it set them back. It broke my heart to see so many people that had hope for recovery end up feeling just as despondent if not more than when they came in.

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I had a loved one come to this place and it ruined him more than help him. The staff was unprofessional and sometimes manipulative at some points. My loved one ended up discharging with several other people because it made them worse instead of helping. Horrible place. Do not recommend

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I wish I could give a good review, but unfortunately I can not. My daughter was a client there and after spending $10,500.00 for a 30 day program the only thing she got was, more connections to buy the drugs that killed her. I had really hoped that this rehab center would be what she needed, but she literally came out worse than when she went in. So sad, that this program is really about financial gain, and not the health and welfare of the patient. Three months after her death, and yes they were notified, my daughter received a collection letter from them, after she paid them $10,500.00 cash. Speaks volumes!!

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I have been to many treatment centers- and After pvh it stuck!! I have 5 years continuous sobriety and I refer people from all over the us to here. Highly recommended and great staff and environment. 5 stars

My Grandson left Valley Hope Wednesday afternoon and my Daughter found him dead in his bedroom Friday morning of a heroin overdose. We are devastated! We hoped for the best and got the worst. We (family) did not know and were never told that my Grandson was using heroin! We did not know and were not informed of how to help him or what to look for when he got home. When he checked out of Valley Hope the only thing that was discussed was payment! It is always about the money and not the life of a human being. Can they alert family if the staff can not do anything about drug use. Someone please explain all this to me because I do not understand. I am devastated and my 21 year old beautiful Grandson is dead.

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Unqualified admins Fairly clean but pretty run down Mostly worried about money not patient Staff is mostly ok, one sucked and had no idea about What or how to act toward addicts and Admin Amy useless Funny because my grandparents sit on National Board and do not think they are not Already on it.

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Dank, dirty, disorganized, unprofessional.

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I really cannot believe all of the negative comments I have read here. I was an inpatient at PVH in 2006 and 2007. I remained sober for about a year after my time there in 2006 but it was in 2007 that I fully realized sobriety and it was ALL due to PVH. I was a complete basket case when I arrived in 2007. It took a lot of work from the entire staff to help me. I had lost my home, girlfriend (wife now) and job. If it weren't for PVH I would most likely be dead now. Instead, I have been sober for nearly 10 years, I have a great wife, home and job. Let me restate this, it is ONLY because of PVH that I am alive and doing this well. They believed in me when I was absolutely incapable of believing in myself, much less able to do anything for myself. They nursed me back to health mentally, physically, emotionally and spiritually. AA states that it works if you work it and I would say the same is true of PVH. Anyone that is giving this incredible place such low reviews is either very delusional or expected them to fix everything without having to do any work themselves. THANK YOU PVH FOR SAVING MY LIFE!!!

I agree with NH actually I had somethings to add. I had hoped by Now Parker Valley in Colorado would have made some must needed changes starting with their lack of knowledge on certain narcotic addictions and how they differ from regular alcohol addictions. I was pushed out of detox because they needed the bed then I had difficulty getting up early the first few days. The first day in my room my chaplain and my counselor cqme and banged on my door like I was a teenager late for school. I had been addicted to meth and had been working all nights sometimes until 4 in the morning so I didn't have a Normal sleep schedule. They had no regard to how meth addicts crash for days or how long I had that sleep schedule. Instead I was riduculed and accused of not taking my sobriety seriously or not wanting it bad enough. My counselor and I didn't get along And she was the head of department so I couldn't switch counselors because she was in charge (she new nothing about my addiction). I was criticized for not wearing the proper clothing give me a break it was 70-80 degrees outside and like most addicts I was broke so its not like I could go out and buy clothes for this occasion nor was it as important as getting clean the rules were No tank tops, shorts had to be long, no cleavage or stomach showing. ect. My clothes were not slutty and I had No cleavage however certain women and my old lady councelor made me feel like all i wanted to do was show off skin instead of concentrate on sobriety. What I was wearing seemed to be a higher priority then the program if u ask me, yet I was accused again for not taking my sobriety serious. Just becuase some people were insecure & had track scars or picking scars or bone thin or a few pounds over weight doesn't give them the right to judge me for wearing a tanktop in 80 degree weather. All eyes were constantly on me and it had nothing to do with drugs or alcohol. Gossip was another issue like it was High School all over again with the "cool groups" who were mean and judgemental. All the Parker Valley employees agreed with and believed everything the "cool kids" were saying and they could do no wrong...They treated me like I had low morals and that I had character flaws and like I didn't deserve a chance at anything except to be persecuted and judged. My Hot Seat turned into one of the most traumatizing events I have ever experienced I wasn't aloud to stick up for myself I had to just sit there and listen to what these people thought of me for an hour. Whoever created that Hot Seat tactic must have been a cruel and ignorant bully...Anyway, you could say this place really did a number on me. I am still confused as to why being a licensed therapist was not a qualification for some if not all of the councelors at Parker Valley Hope and it takes more then a lifetime of addiction to know all there is to know about treatment. That's all I got. LOL

They are there for you. Many classes for you and family. Caring community No weaknesses Facility is very clean. They are there for you and your family. Many recommendation for your situation. Very peaceful. Classes are very useful for you and your family.

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If you want to send your loved one to a frat house w/ coed dorms, be my guest. This place lacks contextual awareness. They expect people who's brain chemistry is off to be rational. I broke up two fights while in there. Constant cussing and no supervision in coed dorms. Be my guest...

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Chaos

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Kind, respectful staff. Close to my home Encouraged moving immediately to a 12 Step program which she is currently heavily involved in.

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Easily accessible for us. Everyone was super friendly. I felt they treated everyone with respect which is important. Often times the one with the addiction is talked down to.

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The people really cared for families and patients. Not very confrontative with addressing other contributing factors. Strengths: Availability, aftercare program, continuity with local support. Weaknesses: Not many alternative methods used, expensive and a wait list.

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Staff provides very inconsistent information with no accountability, The lack of professionalism that was displayed numerous times by a staff member not treating me with respect. I tried meeting with the program director numerous times to address my concerns but she would not see me. Respect was only shown by a handful of staff members. Beginning on day one I was not able to focus on recovery due to the poor treatment and given different information by various staff members causing a tremendous amount of anxiety, They focus more on trying to focus on your personal life and telling you what to do rather than giving you the material and therapy needed for recovery. All patients are not treated equally and they do seem to discriminate and judge. I would not recommend this facility to anyone that wants to focus on recovery and be in a professional environment.

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The meals were good. Breakfast was definitely the best meal. Unfortunately there wasn't one day you could sleep in; you had to be up by 7 everyday. Not all, but most of the staff was very unprofessional and rude. The daily schedule was super repetitive and boring. I did learn a lot about myself and addiction though. Half of the patients acted like they were in high school as well. I only recommend this place because you do learn a lot about yourself and addiction. But, they should give more one on one time with your counselor. The living situation after the detox rooms were great too. The beds were super comfortable. I do recommend this place. Hopefully the other patients that are there while you are happen to be a better group than mine.

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Rehab gives you a medically safe way to detox and exposure to 12 step programs. There was good food and a structured environment. However, a downfall was co-ed sleeping arrangements.

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I financed my sisters entire stay. Too expensive.

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Patients are treated with respect. The meals are very nutritious. Patients are allowed to leave 3 hrs per day once they have been moved from the nursing station to the dorms. The counseling and nurses are superb.

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The same old, same old treatments/therapies are tired and out-dated and that's what (my husband) got there. In the aftermath, I organized and made sure he paid what he owed, over and above what insurance covered, and that also often meant he was unable to give his portion of our household bills, so I would have to contribute more to that. As I never visited him while he was there, I can only speak to the condition of his health and well being and addiction upon his return. It was not good. Really, all that facility did was rack up more bills for us at a time we did not have extra to put toward something that did not work.

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The staff is very mean and aloof....They only have 2 doctors, neither of whom can remember patients because they're so slammed...The patients act like high schoolers. Therapeutic, no.

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