Victory Clinical Services Philosophy
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ABOUT VICTORY CLINICAL SERVICES
Victory Clinical Services (VCS) operates medication-assisted treatment programs in South Bend, Ind., and four Michigan cities. The opioid treatment clinics provide maintenance and detoxification services, utilizing methadone, buprenorphine, and Vivitrol in combination with addiction counseling and education.
TREATMENT & ASSESSMENT
Treatment plans are individualized to meet each client's needs and circumstances, according to the organization's website. While the central aspect of treatment at VCS is medication, therapy is also provided to address psychological conditions.
Applying a harm reduction model, each clinic offers dosing seven mornings a week, individual and group counseling, relapse prevention and life skills training, such psychosocial practices as motivational interviewing, drug testing, case management, and referrals to related health and social services. Specialized, coordinated treatment for women who are pregnant is also available.
Additional services include HIV/HCV screening.
There is currently no information provided by the facility regarding its treatment staff; however, the sole individual polled by Rehabs.com provided a rating of five out of five stars for the level of staff training and experience.
ACCOMMODATIONS & AMENITIES
According to the facility's website, about half the clinics opened in 2009. The South Bend facility is located on a commercial street on the edge of a residential neighborhood. Michigan sites are in Kalamazoo, Jackson, Saginaw, and Lansing.
WHAT ALUMNI SAY
Feedback from former or current clients of all five Victory Clinics is overwhelmingly positive. Rehabs.com received survey responses from one individual who represented the program as helpful and staff as attentive. Metrics measuring various aspects of treatment, including its overall effectiveness, options in counseling approaches, and quality of support for co-occurring chemical dependency and mental health conditions revealed very strong satisfaction. The facility's cleanliness and upkeep as well as the program's affordability received lower ratings of three stars apiece.
A total of 37 Google reviewers offered similarly favorable perspectives. Three of the clinics received average ratings of four or more stars out of five, while the other two averaged just under four stars. Most written reviews included comments about the helpfulness of the program, while a few noted caveats.
A Jackson clinic client, C.R., wrote that VCS was an "excellent resource as long as it's used in conjunction with other pathways to recovery." Two Kalamazoo reviewers shared concerns about long-term maintenance of medication assistance. Troy wrote: "This place has both helped and hurt me... Once you get started it's almost impossible to quit. You can't go anywhere because you have to make sure you can get your dose in the morning to function in daily life."
One Kalamazoo clinic client noted appreciate for the non-judgmental staff, and a Saginaw reviewer described staff members and the clinic as "discreet." On the other hand, two individuals, including a loved one of South Bend Victory Clinic client, complained of protocols related to scheduling and drug testing.
There is currently no information provided on the facility's website regarding its costs.
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