West Brook Recovery Center in Grand Rapids, MI

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
3210 Eagle Run NE, # 200
Grand Rapids MI 49525

West Brook Recovery Center Philosophy

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT WEST BROOK RECOVERY CENTER

West Brook Recovery Center offers detox, a residential program, and outpatient care for substance abuse and co-occurring disorders. Suboxone treatment is available at this facility.

West Brook specializes in treating professional adults, especially healthcare, legal, and corporate professionals — though those from other walks of life are also welcome. West Brook is a provider of the State of Michigan’s Health Professional Recovery Program (HPRP).

TREATMENT & ASSESSMENT

Treatment is based on the disease model of addiction, and aims to treat the physical, emotional, and spiritual wellbeing of clients and their families. Rehabs.com reviews indicated that treatment is strongly based on the 12-Steps.

The building blocks of treatment are education alongside group and individual therapy. In the residential program, which lasts 30 to 90 days, these fundamentals are supplemented by nutrition, stress management, and yoga classes, along with one full day a week dedicated to family therapy. Clients also engage in daily chores such as cooking and shopping.

An intensive outpatient program (IOP) typically lasts six to 12 weeks, and includes the same modalities as residential treatment.

STAFF CREDENTIALS

Staff includes two doctors, a psychologist, master’s level counselors, and social workers.

ACCOMMODATIONS & AMENITIES

Clients live in apartments that are supervised by facility staff. Pictures published on the facility’s website show a garden at the women’s facility, and spacious bedrooms with double beds at both the men’s and the women’s facilities.

WHAT ALUMNI SAY

The single alum polled by Rehabs.com to date gave mixed feedback. They indicated that they would not recommend treatment at this facility, and gave it three stars for its overall effectiveness — but four stars for its family participation, holistic options, and connectivity. “Very judge mental. It's a beat them down then build them up kind of place,” the anonymous reviewer wrote, explaining their decision not to recommend the facility. Yet they added: “Staff has many years of experience.”

On Facebook — where the facility manages its own page — West Brook has a 4.6-star average rating, based on seven reviews. And on Google, the center has three five-star reviews and a one-star review.[1] [2] The Facebook reviewers left almost no commentary, but on Google, the three five-star reviewers each praised the center’s doctors. “I see different doctors every once and a while, and they're all nice as can be and the receptionists are friendly and polite,” Steven wrote in a representative review.

WHAT FRIENDS & FAMILY SAY

Both of the individuals polled by Rehabs.com at the time of this writing indicated that they would recommend the facility. Each gave the center four or five stars for its family program and the quality of counseling offered, as well as praising the facility’s “excellent” and “thoughtful, challenging” staff.

“Family experiences were great and have led to a better relationship between us,” J.H. wrote. The other reviewer wrote anonymously that their brother was having some trouble with finances related to treatment several years after graduation, but added: “They are in no way making it difficult for him.”

FINANCING

The center’s website suggests that insurance is accepted, but does not give details of providers.

Published September 2016

  1. https://www.facebook.com/West-Brook-Recovery-Center-LLC-203072619720640/reviews/

  2. https://goo.gl/xJr50A

User Reviews

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  • Treatment Effectiveness
  • Accommodations & Amenities
Family experiences were great and have led to a better relationship between us. Staff providing the group therapy were thoughtful, challenging, and "with it."

  • Treatment Effectiveness
  • Accommodations & Amenities
Staff has many years of experience...some are working a recovery program Very judge mental. It's a beat them down then build them up kind of place. Tough love is the only way view point

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
The counselors and directors of this program were excellent. Up front, they were more concerned with getting my brother there, keeping him there, and getting him well. Finances were explained but not made contingent on entering treatment. It's still a bit of a mess with the bills a few years later, but they are in no way making it difficult for him. This was a great program for many reasons.

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