West Central Human Service Center in Bismarck, ND

Call () - to Contact West Central Human Service Center

Overall Rating

(3.7 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
1237 W. Divide Ave., Suite 5
Bismarck ND 58501

West Central Human Service Center Philosophy

This provider has not yet updated their "Philosophy" section. Click here to submit this information.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors


West Central Human Service Center (WCHSC), located in Bismarck, N.D., offers residential and outpatient treatment to children, adolescents, adults, and families struggling with substance abuse and mental illness. The facility serves a ten-county area surrounding Bismarck and is one of eight regional human service centers within the North Dakota Department of Human Services. Medical detoxification services are also available at the facility.


WCHSC's substance abuse treatment begins with an evaluation to properly place prospective clients into the appropriate treatment program. Those in need of a supportive living arrangement or an ongoing therapeutic environment will benefit from residential services. The organization offers residential group care homes, semi-independent living arrangements, and crisis residential services.

Those in need of more acute care may receive medical detoxification and medically supervised inpatient treatment. Medication assisted therapy and medication management services are provided at the facility by qualified professionals.
Additional services offered at the facility include care coordination, a social detoxification program, and primary treatment services. Primary treatment services are available on two different levels: low intensity outpatient and day treatment. The low intensity outpatient track consists of two sessions per week for up to 16 weeks, whereas day treatment ranges from five to eight hours per day, four to five days per week, and typically lasts between three and five weeks. Both programs include individual, group and family counseling.

Relapse prevention and aftercare services are available after a client successfully completes the treatment program. For those faced with mental health issues, WCHSC provides individual, group, and family therapy. If necessary, domestic violence and sexual abuse treatment programming are also available.


WCHSC’s treatment team includes professionals trained in the following specialties: psychiatry, psychology, addiction counseling, social work, counseling, case management, nursing, and vocational rehabilitation. Some of these services may be provided through contracts.


The facility's website states that its residential services provide “supportive living arrangement or ongoing therapeutic environment for clients who are currently enrolled in outpatient treatment or require some structured support to maintain sobriety.” These options may include residential group care, semi-independent living arrangements, and crisis residential services.


At the time of this writing there have been two alumni polled by Rehabs.com. Both alumni gave the facility positive reviews. One anonymous alum gave the facility five out of five stars for treatment effectiveness and five stars for accommodations & amenities. The alum agreed that the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders; that the facility staff were experienced and well-trained; and that the alum would recommend this facility to a friend or loved one who was considering rehab. The alum felt that a strength of the facility was it’s “amazing counselors, [and] good people.” The alum also added, “I went to I.o.p. Monday and Wednesday evenings. Was not in inpatient.”

The other alum, S.L., gave the facility five out of five stars for treatment effectiveness and five stars for accommodations & amenities. The alum gave five stars for counselor training & experience, flexibility to switch counselors, and counselor respect for patient’s treatment preferences.

On the facility’s Facebook page, which it can manage, there is an overall rating of five out of five stars based on two total reviews.[1] Both alumni, G.F. and T.G.T., gave the facility five stars but did not provide additional commentary.


Per its website, WCHSC offers sliding scale fees based on income and household size and notes that “no one will be denied access to services due to inability to pay.” Insurance is accepted and there is no charge for vocational rehabilitation or developmental disability case management services.


Published on July 2017

User Reviews

Review this Center

Please note: Anyone attempting to manipulate or spam our system or the providers’ own listing pages risks having all content removed.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Amazing counselors, good people. I went to I.o.p. Monday and Wednesday evenings. Was not in inpatient.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
Excellent counselor.

Featured Facilities in this Region

Photo of St. Gregory Retreat Centers
St. Gregory Retreat Centers
  • Catholic - Christian Environment
  • Cognitive Behavior Therapy
  • Great Outcomes
Learn More
Photo of Sovereign Health - White River Academy
Sovereign Health - White River Academy
  • Family Therapy
  • Maintain a GPA while receiving treatment
  • Treating the Developing Brain
Learn More

Official Facility Response

Rehabs.com collects thousands of User Reviews weekly to collect the most up-to-date information possible on treatment facilities across the country. The opinions shared in User Reviews are expressly those of the user, and do not reflect the thoughts, beliefs, or opinions of Rehabs.com. Per our policies, we do not remove User Reviews at the request of a facility.

Treatment facilities can and are encouraged to respond directly to any User Review, positive or negative. In fact, visitors are more likely to favorably consider a facility that actively responds to criticism (and praise!) to one that doesn’t.

Please leave your Facility Response below using a verified facility-specific email address. A representative from Rehabs.com will vet your response within two business days to ensure it meets our standards for public posting. Rehabs.com retains the right to contact anyone who leaves a review via our website to confirm authenticity.

As always, thank you for your feedback, and for your willingness to work with us as we move forward in developing the most comprehensive and trusted rehab reviews and listings platform.

For more details, please read about our Reviews Process.