WVU Medicine - Chestnut Ridge Center in Morgantown, WV

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Overall Rating

(3.5 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
930 Chestnut Ridge Road
Morgantown WV 26505

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Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT WVU MEDICINE – CHESTNUT RIDGE CENTER

WVU Medicine Chestnut Ridge Center, part of the West Virginia University School of Medicine, offers a continuum of hospital- and outpatient-based care for adults and children struggling with mental illness, chemical dependency, and/or co-occurring disorders.

The facility is one of just 12 in the state to provide hospital-based inpatient detox services, and one of 21 (20.6 percent of 102 total West Virginia facilities) where pregnant women can receive specialized addiction treatment. Chestnut Ridge also operates a medication-assisted opioid recovery program.

TREATMENT & ASSESSMENT

Two main programs comprise the substance abuse treatment services available at WVU Medicine Chestnut Ridge Center: short-term inpatient, typically dual diagnosis treatment designed to help clients to stabilize; and group-based outpatient treatment offered through several outlets in the region. Telebehavioral health services are also available.

Inpatient programming follows the disease model of addiction treatment and includes medical care, individual therapy, group counseling, 12-step support group attendance, and educational sessions covering life skills and relapse prevention. Experiential and art therapies are also incorporated.

The Comprehensive Opioid Addiction Treatment (COAT) program combines Suboxone (available at 34.3 percent of West Virginia facilities) with both medical and psycho-educational therapy groups.

To treat primary mental health disorders, Chestnut Ridge Center offers intensive outpatient, partial hospitalization, and inpatient programs. Psychiatric programming may include counseling, therapeutic workshops and recreation, as well as medication management.

STAFF CREDENTIALS

Treatment teams at Chestnut Ridge Center include psychiatrists, nurses, psychologists, and master’s-level therapists.

ACCOMMODATIONS & AMENITIES

Inpatient units at WVU Medicine Chestnut Ridge Center are secured, separated by age, and smoke-free. Transportation and lunch are provided for clients enrolled in the partial hospitalization program, according to the facility's website. The 12 individuals polled by Rehabs.com on the matter felt the facility was clean.

Cleanliness and Upkeep:4/5

WHAT ALUMNI SAY

Feedback for Chestnut Ridge Center at the time of this writing tended to focus on treatment staff. The five alumni polled to date by Rehabs.com gave low to moderate ratings for most of 15 metrics evaluated, with the highest ratings given to staff. Overall, alumni gave moderate ratings concerning the likelihood they'd recommend the facility to other.

Staff Experience and Training: 4/5
Likelihood to Recommend: 3/5

In a review representative of feedback trends, one anonymous alum cited two weaknesses as “to many group sessions not enough one on one,” and insufficient opportunity to “unwind..relax.”

Counseling Options: 2.4/5
Exercise and Leisure Activities: 1.4/5

On Google, reviews of staff training were mixed, split between those who praised specific staffers, such as one doctor who “really understood ptsd and depression wo judgement,” and others who described treatment staff as “poorly trained.” Multiple reviewers also noted that the building was “old.” The facility received an average rating of 3.7 out of five stars based on 12 reviews.[1]

Likewise, the opinions of 22 people were incorporated in a rating of 3.4 out of five stars for Chestnut Ridge on Facebook, which the facility may manage.[2] Written comments included praise for the staff as supportive and reports that treatment was inconsistent or not helpful.

WHAT FRIENDS & FAMILY SAY

Nine loved ones polled by Rehabs.com to date tended to agree on positive reviews of treatment team members as well as on the concern that treatment was too short or not individualized enough.

Staff Experience and Training: 3.8/5
Counseling Options: 3.1/5

Some expressed disappointment in lack of opportunity to be involved in their relative’s treatment, poor follow-up, and difficulty arranging visitation or communication with patients in the hospital.

Connectivity and Visitor Policy: 3.1/5
Family Participation: 3/5

WHAT STAFF SAY

The one former employee polled to date by Rehabs.com touted a “successful program” at Chestnut Ridge Center and gave four or five stars for all 15 metrics measured, including counseling options and staff experience.

FINANCING

According to the WVU Medicine website, the facility accepts numerous insurance plans, including Medicaid and Medicare. Financial assistance, including a 50 percent discount, is available to clients without insurance, and interest-free payment plans may be arranged.

Reviewers representing alumni, affiliated friends and family members, and a staff member identified cost of treatment as a facility weakness. Fourteen individuals were polled specifically on the topic by Rehabs.com.

Affordability: 2.8/5

CONCLUSION

WVU Medicine has recently developed a new, 28-day residential rehab center for substance use disorder treatment. The 42-bed facility (including 12 detox beds) is scheduled to open in March 2019, according to a November 2018 WAJR local news radio story, with Chestnut Ridge Center slated to operate, as reported in a December 2017 West Virginia MetroNews story.

The facility is also expanding telebehavioral health services particularly designed to address opioid addiction, per a WVU November 2018 press release.

[1] GoogleReviews
[2] https://www.facebook.com/pages/Chestnut-Ridge-Hospital/122220901167484

Published on January 2019

User Reviews

Review this Center

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Shannon

  • Treatment Effectiveness
  • Accommodations & Amenities
The stay was not long enough to be effective

J A F

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saw no positive outcome

Anonymous

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Good counselors were a strength. No free time to think..unwind..relax..all treatment..to many group sessions not enough one on one

Mary

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They start u out going to aa and na meetings which really helps Could b longer of a stay I would recommend someone to GI BC they helped me

Anonymous

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Meals can be better

Tamy

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Counslers available. Expensive but Very well informed

Anonymous

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Good holistic offering but should improve the accommodations

Anonymous

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It is the only facility in the area that can treat cases. The staff should be trained more and the facility is overcrowded. I would have liked to be more involved in the treatment process. They kind of leave you out of decisions on what treatments would be best for your loved one.

Anonymous

  • Treatment Effectiveness
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The staff is amazing. Not many openings. This is a great place to get help for your loved ones suffering from addictions. It is had to get accepted into their program due ro space issues

Anonymous

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strengths: staff; weaknesses: cost. worked there ten yearas fine caring staff - successful program

Anonymous

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Resources and doctors were strengths. Food can be improved.

Anonymous

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Helpful staff. Scary place to be. They put me in a room with a girl who was a cutter and I was scared and did not sleep the entire time I was there

Anonymous

  • Treatment Effectiveness
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The staff is well trained and genuinely cares about patients. The facility does not offer treatment that works. we have known a dozen kids that the program failed. My son was in this program for 10 months and was discharged for not being able to pass a polygraph test along with a dozen other boys we met there. we do not believe a polygraph should be part of a treatment program.

Anonymous

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Strengths: counseling but not enough one and one. is hard to visit ur love one there need updated on rules.

Anonymous

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It's close to home. Some of the staff are unfriendly. The facility overall was great, very helpful.

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