Wyoming County Community Hospital Behavioral Health Unit Philosophy
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ABOUT WYOMING COUNTY COMMUNITY HOSPITAL BEHAVIORAL HEALTH CENTER
The Behavioral Health Center of Wyoming County Community Health System’s (WCCHS) general hospital is located in the rural upstate New York town of Warsaw. Treatment for mental health disorders is provided through short-term inpatient care, and the center also offers community crisis and prevention outreach services. The publicly-owned, acute medical facility coordinates with Erie County Medical Center, as the larger hospital provides services not available at WCCHS, including inpatient detox.
TREATMENT & ASSESSMENT
Wyoming County Community Health System’s Behavioral Health Center provides emergency psychiatric assessments at the hospital and various home-, school-, and work-based crisis support in the county.
Inpatient treatment typically prioritizes stabilization, while also emphasizing holistic recovery. In support of this, programming is designed to help clients strengthen coping skills and self-confidence. Pharmacological intervention may also be utilized to promote stabilization.
The center’s main substance use disorder treatment service, as represented on the facility’s website, is an Alcohol Jail Program that involves support group meetings and counseling.
According to the WCCHS website, the organization invests in continuing education for its treatment staff. Treatment staff may include psychiatrists, clinical psychologists, counseling, nurses, and case managers.
ACCOMMODATIONS & AMENITIES
Set in the 62-bed Wyoming County Community Hospital, the 12-bed Behavioral Health Center is depicted on the website as “warm, welcoming, and safe.” Patients reside in several regional counties, including Genesee, Orleans, Allegany, Livingston, Monroe, and Erie.
WHAT ALUMNI SAY
The sole individual polled by Rehabs.com to date provided a mixed review for the WCCHS Behavioral Health Center. Their highest rating of five out of five stars was for the facility’s cleanliness and upkeep. Supporting their comment that there was “not much to do,” the alum’s lowest rating was two stars for holistic offerings. Capacity to treat co-occurring mental health and substance use disorders received three stars. Overall, the reviewer would recommend the program, indicating that treatment was affordable and that the staff was well-trained and experienced, offering four-star ratings for each metric.
Providing feedback for the general hospital, 24 individuals contributed to an average rating of 3.1 out of five stars on Google. None explicitly mentioned behavioral health services. Several reviewed the emergency room as well as other medical units, offering negative feedback regarding wait times and inadequate care, countered by favorable representations of the staff as accommodating, professional, knowledgeable, and caring. Multiple reviewers mentioned the hospital’s extensive remodeling around 2014.
Wyoming County Community Health System accepts all major insurance plans, Medicare, and New York State Medicaid. A sliding fee scale and other forms of financial assistance are available.
Published on July 2018
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