Treatment Center Setting
- Average Location/Amenities
AdCare Hospital Philosophy
The AdCare name represents innovation, quality and cost efficiency in alcohol and drug treatment. AdCare’s integrated system of care offers a nationally-recognized hospital facility in Worcester, Massachusetts; an inpatient treatment center in North Kingstown, Rhode Island; and a network of outpatient offices conveniently located throughout Massachusetts and Rhode Island.
AdCare, which is owned and operated by American Addiction Centers (AAC), embraces a philosophy of quality-driven, patient-centered programs that are also relevant to the challenges of today’s healthcare environment. AdCare’s continuum of treatment levels and modalities enables us to match the needs of the patient with the most appropriate level and cost of care.
We believe that addiction is a disease that affects not only the individual, but his or her family as well. Successful treatment requires placement at the appropriate level of care and involvement of the family throughout the treatment continuum. This treatment philosophy has allowed us to advocate for the patient while remaining responsive to the interests of commercial healthcare companies, Medicare, and other insurers.
Areas of Specialization
Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.
Research shows that the odds of successful, sustained recovery from addiction are far higher when family members and loved ones are involved in treatment. Drug and alcohol addiction often have genetic roots, whether related to substance abuse, mental illness or both. Family dynamics also play a role and, often, family members are the first to realize a loved one has developed an addiction. Also, it’s important for family members to understand and embrace the lifestyle changes that are required to sustain recovery.
The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.
Cognitive Behavioral Therapy (CBT)
The focus of cognitive behavioral therapy (also called CBT) is helping people to understand the thoughts and emotions that underlie their addiction with the goal of learning new, healthier and more productive ways to understand and express themselves.
The staff here are amazing. Everyday they were kind, sincere and caring. I don’t know how you managed to pick such a winning team, but you couldn’t have done better.
The care I received was outstanding and the staff were so knowledgable. I would recomment AdCare to anyone!
Meet the Staff
David W. Hillis
David W. Hillis is President and Chief Executive Officer of AdCare, Inc., the parent corporation of AdCare Hospital of Worcester, Inc., of which he is also Chairman and Chief Executive officer. Mr. Hillis maintains numerous professional affiliations in the fields of both hospital administration and alcoholism and drug abuse. He is a former member of the Board of Directors of the National Association of Addiction Treatment Providers (and former Chairman), a Fellow in the American College of Addiction Treatment Administrators, and is a Fellow of the American College of Healthcare Executives. He is a member of the National Association of Psychiatric Health Systems, Addiction Treatment Committee.
David W. Hillis, Jr.
Vice President of Outpatient Operations
David W. Hillis, Jr., Vice President of Outpatient Operations, oversees the development of AdCare outpatient services clinics, located throughout Massachusetts and Rhode Island. Mr. Hillis, who has worked in the healthcare field since 1988, has also served as Director of Outpatient Services and as an Outpatient Therapist at AdCare Hospital. He received a B.S. degree in Psychology and a M.S. degree in Psychology (Mental Health Counseling) from Salem State College. Mr. Hillis is also a Licensed Mental Health Counselor (LMHC) and a Certified Alcohol and Drug Abuse Counselor (CADAC-II), as well as a Licensed Alcohol and Drug Abuse Counselor (LADC-I).
Dr. Patrice M. Muchowski
VP of Clinical Services
Dr. Patrice M. Muchowski, vice president of clinical services since 1988, is also an associate in the University of Massachusetts Medical School’s Department of Psychiatry and a clinical instructor in Harvard University’s Department of Psychology. Dr. Muchowski holds a doctor of science degree and a master’s of science degree from Boston University, in addition to the following professional certifications: National Certified Addiction Counselor (NAADAC), Certified Alcohol and Drug Abuse Counselor (CADAC), Master Addictions Counselor (MAC), and Proficiency in the Treatment of Alcohol and other Psychoactive Substance Use Disorders (APA).
Dr. Ronald F. Pike
Dr. Ronald F. Pike, medical director is a recent past president of the Massachusetts Society of Addiction Medicine (MSAM); a past director of the American Society of Addiction Medicine (ASAM)’s New England Region, and a member of ASAM’s national board. In addition to his duties at AdCare Hospital, Dr. Pike is on staff at University of Massachusetts Memorial Health Care Center and Worcester Medical Center. He is also an affiliate of the University of Massachusetts Medical School’s Family and Community Medicine Department and an associate in its Department of Psychiatry. Dr. Pike graduated Assumption College, Worcester, MA, University of Rome, IT, Medical School, and completed his residency in Medicine at Carney Hospital in Boston., MA.
Rehabs.com 360 Guide
Fig. 1 - Rehabs.com surveyed over 26 thousand alumni, their loved ones, and staff of treatment facilities to reveal how addiction treatment recipients feel about the quality of care they receive. Respondents associated with AdCare Hospital report, on average, superior ratings for aspects of care such as the facility's affordability in comparison with its competitors, the staff's level of training and experience, and the likelihood that they would recommend AdCare Hospital to a loved on in need of treatment.
AdCare Hospital was founded in 1984 in response to demand for alcohol and drug treatment. Located just off Interstate 290, this Worcester branch of AdCare Hospital is one of 33 (9.3 percent) in the state that offers short-term inpatient rehab for adult men and women, along with outpatient programs (OP). It is also one of the only 28 (7.9 percent) treatment centers in the state where medically monitored detox services are available.
Following a merger in 2018, AdCare Hospital became part of American Addiction Centers.
TREATMENT & ASSESSMENT
All clients receive a comprehensive medical history review, physical screening, and bio-behavioral assessment upon admission. During detox, clients receive 24-hour monitoring and daily medical rounds.
Since a stay here is intended only as a short-term measure, discharge planning begins when a resident is admitted. According to the facility’s website, there are two types of inpatient treatment: one that treats patients who have co-occurring medical or psychiatric conditions, and another for individuals who either have no co-existing mental health conditions, or if they do, are more stable.
Treatment is individualized in both programs and consists of individual and group therapy, 12-step meetings, relapse prevention workshops, classes on self-help skills, educational sessions, and family education and counseling.
Outpatient services include individual, group, and family therapy, an intensive outpatient program (IOP) with both evening and daytime options, family support services, gender-specific groups, parenting groups, groups for young adults, and more. A family and friends meeting is held every fourth Wednesday of the month.
The treatment team includes physicians* nurses, nurse practitioners, counselors, clinicians, and case managers. In the state of Massachusetts, 97.2 percent of all substance abuse treatment facilities have continuing education requirements for staff. The 38 individuals polled by Rehabs.com to date gave largely favorable ratings for the facility's staff.
Staff Experience and Training: 4.2/5
ACCOMMODATIONS & AMENITIES
The 114-bed hospital-based facility has a clinical setting, which was generally satisfying to the 38 Rehabs.com survey respondents to date.
Facility Cleanliness and Upkeep: 3.8/5
WHAT ALUMNI SAY
Reviews from more than 20 former clients surveyed by Rehabs.com to date indicated mixed feedback for AdCare. Complaints included the need for more treatment time as well as the need for more beds. Concerned alum S.M.M. wrote: "Alcohol detox fine...the people on drugs were moved on to rehab way to early in their detox stage and subsequently, MANY of them left AMA because they had to use."
Complaints also revolved around a lack of treatment options aside from 12-step meetings. Former client S.J. wrote: "Should have more books and other things to take the patients minds off the struggle," and another anonymous alum, despite praising the "great staff," listed "no extra things to do outside of treatment" as a facility weakness. While alumni tended to approve of counseling options, they were somewhat critical of the facility's outside communication and visitor policies and reported a lack of holistic offerings.
Counseling Options: 3.4/5
Connectivity/Visitor Policies: 2.8/5
Holistic Offerings: 2.3/5
On the positive side, alumni polled on facility strengths typically cited the staff. “The care and consideration of the staff made me at ease and very comdfortable they are right there to help in anyway,” an anonymous alum shared in a representative positive review. Overall, the vast majority of alumni reported they'd strongly recommend the facility.
Likelihood to Recommend: 4.4/5
On CiteHealth, the sole review to date was provided by a former client who awarded the program four out of five stars overall. "All in all a good experience during a tough time. Would recomend to others. Results are happening with thanks to Ad/Care," the anonymous reviewer wrote.
WHAT FRIENDS & FAMILY SAY
AdCare fared somewhat better with loves ones. Of the 14 friends and family surveyed by Rehabs.com to date regarding family participation, the majority were quite pleased. Praise for the center's staff and affordability were both common, and one anonymous loved one wrote, "I was impressed by the caring nature and knowledge of the entire staff." In general, echoing alumni opinions, those surveyed on the metric agreed that they would strongly recommend treatment at this center.
Family Participation: 4.4/5
Likelihood to Recommend: 4.4/5
The only common overall complaint from friends and family was overcrowding.
On Google reviews, the center has an average rating of 3.4 out of five stars from 24 reviewers, many of them dissatisfied loved ones. Some family members expressed concern that their loved ones were not properly cared for before discharged.
According to the facility’s website, AdCare accepts most insurance plans, including Medicare, placing it amongst the 54.1 percent of treatment centers in the state that accepts Medicare. In addition, CiteHealth reports that AdCare accepts Medicaid, military, and state insurance as well. The 38 Rehabs.com survey respondents to date polled on the matter expressed satisfaction with the facility's costs.
Published on August 2018
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