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Decision Point Center in Prescott, AZ

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Overall Rating

(3.9 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
505 Whipple Street
Prescott AZ 86301
This facility was given a 5 star review from Anonymous. See what was written below.
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Treatment Center Setting

  • Mountains
  • Private/Secluded
  • Residential Neighborhood
  • Desert

Decision Point Center Philosophy

Decision Point takes a contemporary view of addiction as a chronic disease, not a choice. And like any chronic condition, addiction must be managed throughout one’s life. But this does not mean having to live life any less fully or with limitations. On the contrary, we believe that by learning to manage the condition of addiction and its associated disorders, people become better at learning to overcome the many other adversities they will encounter throughout their lives. We believe that treating addiction should be seen as a positive and healthful path of hope and growth.

Areas of Specialization

  • 45-Day Residential Treatment Program
    Treatment for drug and alcohol abuse in our 45-Day Inpatient Treatment Program involves a combination of behavioral and holistic therapies designed to achieve cessation from alcohol and drugs, an understanding of the causes of the disease of addiction, the ability to identify “triggers” for relapse, and the wherewithal to navigate one’s way back on track by seeking appropriate help should relapse occur. Should the client or the clinicians at Decision Point Center determine that deeper therapeutic work on underlying mental health issues, and/or educational and vocational counseling be of significant benefit to the client, he or she may elect to stay on for our 45-day Extended Residential Treatment Program. All 45-Day Residential Treatment clients live and receive treatment at Decision Point’s Prescott, Arizona treatment center.

  • Extended Treatment Program
    In some cases, clients, their families, and the treatment team agree that a longer term stay may be warranted. This is extended period of treatment allows for further stabilization from addictive behaviors and in some cases, more in-depth treatment of mental health and trauma-related issues. However, the 45-Day Extended Treatment Program also provides additional therapies and services focused on each client's individual issues as well as the development of life skills such as money management, banking skills, resume writing and interviewing skills, and educational and vocational consulting, and more. We find that for many clients, addiction and substance use disorder are accompanied by a perceived inability to engage with life on life's own terms. We believe that this perception is due to a lack of emotional maturity and an inability to take responsibility for one’s self and future. The Extended Program gives each client an opportunity to develop these traits, in some cases, for the first time.

Facility Highlights

Treatment for Adults 18+

Testimonials

  • Robert (name changed) returned home on Monday almost unrecognizable to us. He is more focused, calm, able to articulate his thoughts... I could go on and on. We are so grateful that we found Decision Point - and you helping us get Robert there was crucial. We could not have done it on our own, nor Robert on his own. His therapist seemed to be able to really get into his head and he can't stop talking about how wonderful she was. Thanks again for everything.
    — Heidi, mother of a former client
  • I was made to feel that the staff cared for me as a person, not just as another addict. Everyone was kind, compassionate, understanding and professional.
    — David K., a former client

Meet the Staff

Lindy Howard

Clinical Director

Photo of Lindy Howard

Lindy joined the team at Decision Point Center following her long-anticipated move to Prescott in 2016. She brought with her 15 years of experience working with mental health disorders, trauma, and addiction in outpatient, and residential settings. Her focus, as both a therapist and supervisor, has always been on providing quality, individualized, trauma informed treatment to clients.

Her efforts to promote this philosophy include developing residential treatment programs, and providing clinical training for various organizations including hospitals, colleges and universities, community agencies, treatment centers and public forums. She has extensive experience working with addiction, personality disorders, bipolar disorders, and trauma. Although her approach to treatment is eclectic, it is founded in Dialectical Behavior Therapy, psycho-dynamic theory, and her extensive training in trauma treatment. Lindy has been a Licensed Professional Counselor in the State of Arizona since 2004.

Call (928) 792-1958 today to find out how Lindy and the rest of our Arizona alternative addiction treatment specialists can help you. We proudly provide ethical, compassionate clinical treatment to all of our patients!

Dave Seymour

Director of Business Development

Photo of Dave Seymour

Dave Seymour has been working in behavioral healthcare since 2012. With over 7 years of experience in the field, Dave has developed a passion for working with adults who are struggling with substance abuse and addiction. Dave specializes in helping families understand their loved one’s challenges with substance abuse. Drawing from his own experiences with addiction, Dave can relate to the daily struggles that each patient encounters and works diligently with the team at Decision Point Center to provide the best care possible for each of the clients and their families. Being a father, Dave understands the importance of bringing families together to overcome the imbalance that is created from substance abuse. With over 11 years of sobriety, Dave leads by example, and is living proof that it is possible to live a life filled with hope, faith, and courage.

Bonnie Grossman

Primary Therapist

Photo of Bonnie Grossman

Bonnie has a Master’s of Science in Professional Counseling and has worked with dually diagnosed population for over five years. She began to work in the behavioral health field in 2012 and worked towards obtaining the necessary education to serve a more diverse population. Having struggled with addiction and the influence of that lifestyle for over twelve years, she adds a relational aspect to the therapeutic alliance and gained the necessary education to help others understand the underlying issues associated with their substance use disorders. Bonnie uses an eclectic approach when working with her client’s, because each client is an individual and is in need of a particular modality depending upon their diagnosis. Bonnie aspires to gain a Doctorate of Psychology in order to provide necessary testing to decrease the amount of substance users that go undiagnosed for co-occurring disorders. She strives to help each client reach their full potential by teaching the necessary coping skills to function at a higher level and accomplish their goals.

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Review by Rehabs.com Contributors

ABOUT DECISION POINT CENTER

Set in the Bradshaw Mountains of central Arizona, Decision Point Center provides dual diagnosis treatment for individuals struggling with substance use and co-occurring mental illness or trauma. The Prescott residential rehab center is one of only 5.9 percent of Arizona treatment facilities to provide non-hospital residential detox services. These are followed by an extended assessment program, evidence-based psychotherapy, and outdoor recreational therapies. Having opened in 2002, the facility significantly redesigned its programming in 2016, placing high priority on serving clients in a shame-free environment that supports whole-person recovery.

TREATMENT & ASSESSMENT

The standard 45-day residential program at Decision Point Center begins with a 14-day comprehensive assessment process, according to the facility’s website. Clients in need of immediate physical care can be admitted to the detox program for access to 24/7 medical support during withdrawal from substances including heroin, cocaine, alcohol, and benzodiazepines. Once a client is stabilized, they are typically transitioned into continued residential treatment.

Programming is designed to address each client’s nutritional, medical, psychiatric, psychological, relational, and vocational wellness. In keeping with a therapeutic community recovery model, Decision Point’s introduces recovery support groups involving traditional and newer 12-step principles, such as Alcoholic Anonymous and Celebrate Recovery, and non-12-step approaches, such as SMART Recovery.

Trauma-oriented therapy at Decision Point primarily utilizes eye movement desensitization and reprocessing (EMDR), while cognitive behavioral therapy (CBT) serves as a core modality. Also practiced are motivational interviewing and dialectical behavior therapy (DBT).

Outdoor recreational therapy is a distinctive part of the Decision Point program, too. The center’s location supports hiking, rock-climbing, backpacking, and equine therapy. Alternative activities for residents with physical limitations are provided. For clients participating in long-term programs, up to 90 days, career counseling and financial education are included, designed to address failure-to-launch challenges. Family therapy is encouraged. Case managers assist clients during treatment with legal obligations and family meetings and provide one year of follow-up.

STAFF CREDENTIALS

The treatment team at Decision Point Center includes a certified EMDR therapist, recreational therapists, nursing staff, and master’s-level counselors. Some staff members are in personal recovery. The center is one of the just 20 percent of facilities nationwide to hold Joint Commission credentials.

ACCOMMODATIONS & AMENITIES

Residents at Decision Point Centers live in comfortable, apartment-style spaces in separate women’s and men’s buildings. Website photographs feature multiple outside meeting spaces, shared bedrooms, media rooms, a computer room, and a game room with a pool table.

WHAT ALUMNI SAY

To date, of the 51 alumni reviews received by Rehabs.com for Decision Point Center, 76 percent were strongly favorable and 12 reviews were critical. All feedback was collected within three years of this writing; however, former clients didn’t always indicate whether their treatment experience was before or after the facility’s major programming changes.

Alumni frequently reported the life-saving effects of their treatment, citing ongoing sobriety and application of tools learned. They also complimented staff and the value of outdoor therapy at Decision Point. Eight alumni polled more extensively by Rehabs.com gave positive-leaning, but mixed opinions. The two highest average ratings were for metrics evaluating elements the facility’s website emphasized, while one significant area received a few complaints.

Holistic Offerings: 3.4/5
Cleanliness and Upkeep: 3.4/5
Exercise and Leisure Activities: 2.7/5

Negative trends included representations of the facility as too strict or punitive, insufficient alternatives to 12-step practices, and inadequate individualization of treatment. Note that the center’s CEO addressed these concerns in response to critical reviews, citing significant changes in philosophy and staffing.

Elsewhere, feedback for Decision Point Center trended more solidly positive. On Google, 32 individuals contributed to an average rating of 4.3 out of five stars, and several reviews echoed praise for supportive staff.[1]

Multiple reviewers appreciated the EMDR therapy especially. A few critical reviews duplicated ones on Rehabs.com. The center’s official Facebook page, which its staff may monitor, followed similar trends, with an average of 4.4 out of five stars based on the opinion of 45 people.[2] Yelp reviews fell more in line with Rehabs.com reviews, split two-to-one, positive-to-critical.[3] [4]

WHAT FRIENDS & FAMILY SAY

To date, feedback for the facility from 18 loved ones polled by Rehabs.com was also mixed. Opinions from nine individuals polled more extensively by Rehabs.com agreed with alumni on one area of strength, while offering much lower ratings for other priority areas.

Cleanliness and Upkeep: 4.1/5
Dual Diagnosis Treatment: 2.8/5
Holistic Offerings: 2.4/5

Family members were most satisfied with the staff, though were more critical of the facility's counseling options and level of family participation.

Staff Experience and Training: 4.1/5
Family Participation: 2.8/5
Counseling Options: 2.5/8

Of about half-a-dozen Google reviews by loved ones, all but one were positive, most commonly reporting extra efforts the staff made to make their family members comfortable.

WHAT STAFF SAY

All nine employees of Decision Point Center polled to date by Rehabs.com offered highly positive feedback. Many emphasized significant changes and improvements, including reviving outdoor and holistic activities, which had not been prioritized prior to 2016. Four Indeed reviews also tended to focus on management and programming changes as positive aspects of the facility.[5]

FINANCING

The Decision Point Center website lists a few insurance plans that are accepted in-network at the time of this writing, including TRICARE, Humana, and Viant. The facility also works with several other insurances (including BCBS, UnitedHealthcare, and MultiPlan), employee assistance programs, and tribal plans.

[1] GoogleReviews
[2] https://www.facebook.com/pg/DecisionPointCenter/reviews/
[3] https://www.yelp.com/biz/decision-point-center-prescott
[4] https://www.yelp.com/notrecommendedreviews/decision-point-center-prescott
[5] https://www.indeed.com/cmp/Decision-Point-Center/reviews

Published on January 2019

User Reviews

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The program at Decision Point saved my sons life. I am grateful for every person that was involved in his recovery. The program is run by professionals that all have some type of experience with addiction. They truly understand how manipulative an addict can be. Not only do they treat the addiction and teach coping skills they also teach them accountability. I know my son will have a life long challenge to stay clean and sober but Decision Point taught him a lot of coping skills. They also use a therapy called EMDR which my son says helped him the most in dealing with his cravings. In addition to all the therapy he received, they also take them on outings to show them that you can enjoy life with out drugs. They would go on long hikes in the mountains, kayaking, rock climbing and they took 9 of the clients on a camping expedition for 4 days which my son said was the best time he ever had in his life. The strong connections and bonds he made while he was there was a hugh part of his recovery as he had been alienated from all of his friends while on drugs. He graduated 2 weeks ago and has moved on to a sober living home but his attitude is amazing and he says it feels good to have a clear mind again. My son initially wanted to go to a rehab facility that used medication assisted therapy(methadone or suboxone) as he felt he could not be clean with out something but we insisted that he be free of all drugs that would consume his life. He has no cravings at all for any of the drugs he was addicted to. If you are considering going to a treatment facility or looking for a loved one, this is the place you want them to go to. If you or your loved one wants help and are willing then I believe Decision Point can help them. They are strict and have a lot of rules but I think that is what helped my son the most. Being in a safe setting with no temptations. I highly recommend decision point with no hesitation what so ever. My son was in another facility in California 2 months prior and I would say they were enablers. It is very hard to find a good, honest facility that actually wants to help people. Every person at decision point truly cares for their clients. Very experienced in treating drug/alcohol addiction.
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You prepare your own meals here. I love the apt. style living.They were really able to connect with everyone on an individual level. More options on nightly meeting
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Decision Point saved my life literally!! I will never be able to show my gratitude or appreciation to the staff! This unfortunately isn't my first time in treatment, but has been the most beneficial. The clinical and residential team are so professional and actually take the time to invest in each and every client here. I would highly recommend this facility to anyone looking to better their lives or a loved one's.
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decision point is a fantastic center to go to for recovery and behavior health!! the staff is amazing at what they do. They truly care about their clients and want the absolute best for them! i would highly recommend this facility to anyone who is struggling!! great atmosphere and living accommodations!!!!
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it was good
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So thankful for what my life is today. Without DP I’m not sure where I would be. I have HOPE now.
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From the moment I entered this facility, I was treated with love and respect. I was completely broken and beaten down from my addiction and trauma I had endured. With the help of the incredible staff and clinicians, I began to heal. I may not have liked all of the rules at Decision Point, but they were exactly what I needed. If you or your loved one is suffering, I would highly recommend this facility. I have been to many rehabs and this was the first one I did not run away from.
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My son was in Decision Point's detox, inpatient, and sober living facilities. He has been in many others, and I can say Decision Point was the best. His counselor got my son's respect, and took a very personal interest in him. It's been a couple of years and Dave is still checking in on him and his wellness. We would follow anywhere to receive this care, compassion, and knowledge. He stands out as number one in a very large group of counselors.
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When I entered Decision Point I was an empty, emotionless shell of a women. I truly believe that this program brought me back from the brink of death: emotionally, physically and spiritually. I will never be able to express the gratitude I feel. Thank you for giving me my life.
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I do NoT recommend this facility if you are a adult that has any sort of class and professional background. This is a good facility for those fresh out of jail or fresh off the streets with no place to go. They just want your money or insurance money. I walked into the admissions office shortly after detox to see “always be closing” on the white board. That is sales 101 if you ask me! They sell you individual treatment and that simply does not exist - they say they have many other options rather than just AA and that does not exist - they sell you on equine therapy and that does not exist. They treat grown adults like children and come up with the most insane rules when they feel like it. The residential staff all hate their jobs and constantly complained about how “this place is going downhill fast”. Not a nice comment from staff to hear when your trying to get help. There is little to no socializing with those of the opposit sex and when it is allowed you may not sit next to one and other let alone speak to them. It’s FREEZING this time of year and they have staff sitting outside to make sure that nobody takes off when everyone is there on their own will - nobody has to be there and if they want to leave let them! The only thing that deserves any accolades is the psychiatrist. She is AMAZING and is the only person that knows anything about treating those with a problem. I would never ever recommend this facility to anyone I know and love.

Official Facility Response

I apologize that you feel this way about Decision Point. Our Program is individualized treatment. We have proven this with countless individuals that have come to us for treatment. We do offer a range of out side recovery groups it is the responsibility of the person who is in treatment to make a choice in the type of Recovery Support Group and make a commitment to it. It is truly important for the staff at Decision Point to walk the property checking on all clients every 15 minutes it is for the safety of the clients. The interactions between clients are encourage to be positive and recovery- oriented. If there are any questions or concerns please feel free to contact me i am willing to address any concerns you have. Thank you very much Dave Seymour 928-778-4600 dseymour@decisionpointcenter
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I am very grateful for everyone at Decision Point, they have given me a second chance and the opportunity to get my life back. The staff have always been very helpful and caring towards my treatment and I wouldn't have done it without them. Thank you Decision Point, you gave me my life back!!!
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This place really made the difference. I have been to many treatment centers in the past and this one is a cut above the rest. I came in to treatment with a horrible attitude and outlook, but the things i have learned and the insight I have gained have been priceless. Leaving Decision Point I feel like I have the proper tools and a strong foundation to find continued success in my recovery. The staff here our second to none and create a fertile atmosphere for growth while letting you figure things out for yourself at your own pace. Both the residential and programming center are great accommodations. There was never anytime when I thought that I was lacking any necessities.
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I feel that DP really helped me. They give you the skills to cope with your addiction out in every day life. The living corters give you the feeling of independence and the connections that I was able to make with the men in this program is like a brotherhood. My Councler and Client Care Manager really where tough but awesome. The Residental Technicans Troy, Dave,Nate,Austin And Todd where always there for me when I needed to talk or anything. And I really like the Smart Recovery Meeting led by Austin he does a great job.
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This is my second time coming through DP. Many staff here actually care about the clients and are very helpful. Dave has helped me out so much both times that I was here. From being my first primary therapist to showing up in my home town to take me back when I didn't think I needed to go. Him being my interventionist has shown me he genuinely cares. There are a few staff that are great people in it to actually help the clients. The facilities are clean and safe. The one on one therapy is legit. Thanks to all the staff here but most of all thanks to Dave for getting me back here and believing in me.
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12 step abstinence only faith based treatment. Half the staff were newly (1 year sometimes) recovering addicts who were in charge of leading group counseling, dispersing medication, and the 2 psychiatrists they employed gave medications like Ambian, Lunesta and other mind altering drugs for sleep yet they were very anti medical assisted maintenance treatment for opiate/heroin addicts and discouraged clients from ever trying them even for long term, older, addicts with multiple relapses and multiple 12 step rehab stints (me). As an atheist, 12 step treatment was very difficult and they never offered other treatment options. I was told I was graduating after 6 months there, and then they continued to tell me they thought I was going to die because I was not getting help from their program and never suggested trying anti craving meds like Subutex, methadone or Buprenorphine as an option after I left. I relapsed since I felt like I was a hopeless and was told by staff "you are the kind of addict that is so bad, if you don't get help with 12 step I'm going to die". I know of 7 clients and friend I met there who died from heroin OD shortly after graduating. It seemed like some of the classes they offered ( music therapy) were just there to fill up our day with unhelpful classes. I moved away and tried Subutex and it saved my life and still does, 5 years now! The 1 thing that saved my life was the 1 thing they were against and worse scoffed at it as a legitimate recovery path even though it has higher rates of heroin/opiate recovery than the 12 steps 5% rate. 5% is pathetic and to deny addicts every option is beyond disgusting and negligent. If you have an opiate/heroin addiction DO not go here! I think I know 1 person still clean from my 6 months there. I would not recommend it for any addiction actually. Rehabs are huge money making businesses that have the biggest failure rate,yet any other business would be bankrupt with the lack of success rehabs have, but abstinence only faith 12 step treatment is the norm and most rehabs are fine with the statistical failure? Those failures are lives lost to addiction and I still can't get an answer as to why they never suggested to me anti craving medication. It makes me furious that friends...were never offered anything like that and they keep doing the same thing?
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Compassionate staff, highly trained, well organized, these staff members truly care about the client and their well being. I would recommend this facility to anyone who is struggling themselves, or who has a loved one struggling with addiction. This program saved my brothers life. Love the staff!!!! My brother is now 16 months sober and it was all thanks to Decision Point.
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Strong core staff. Full medical department and Adventure Department. Gave me opportunity to grow as an individual. Would like more opportunity to go to the gym. I think the staff at Decision Point is not only caring but genuinely whats to know you as a person. You don't feel like you are in "treatment" but more like you are being treated as a person with a disease. I see a lot of treatment centers that have patients go through their centers and when they are done, they're done. With DP the have a great alumni program that offers meetings and trips. I still feel connected to the people at DP.
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Experienced staff Educated. Caring. Integrity. New team great Remodeling on living area now. Only one option for men. It's nice but the other one will be nicer You're reviews on this site are really outdated about decision point. The CEO innocent where he relapsed happened almost six years ago. This place helped save my brothers life.
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This place saved my life. I always recommend decision point to those that are suffering.
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I attended and completed this program in 2013, and am still sober today. I was taught respect for myself, and respect for others, and how to have integrity in all that I do. The staff, including my therapist and the residential techs, were professional, kind, and full of wisdom. The independent living style of apartment accommodations was very beneficial to the transition into the new life that Decision Point helped me to attain. The alumni program continues to provide me with accountability and friendship. I am overall very grateful and impressed with the program, and would recommend this treatment to anyone looking to change their life.
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Great facility.
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I'm sad to say this but Decision Point is ALL ABOUT THE MONEY!! My daughter was working the program and doing well, but her insurance wasn't paying. She needed more time!! All of the sudden she was graduating with NO after plan. She even said she wasn't ready but had to go :/ With in 4 days she relapsed and to this day she is filled with shame!! I have no idea where she is! I'm saddened about the turn of events!! I had high hope this was the place that was going to help her get her life back on track. But NO IT'S ALL ABOUT THE MONEY!!!! They don't care about our children. I do hold my daughter accountable for her own actions and am not in denial as she is on the streets somewhere in Prescott living in shame, not knowing what to door where to go. She just wasn't ready....not given any tools on how to get or find a job, NO aftercare plan.....nothing!!
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Decision point spares no cost they have numerous group and therapy available, softball team, daily recreation and great staff I am a client and its the best treatment I think I've ever gotten the opportunity to be a part off if your looking for recovery with a light at the end you cannot pass this up.
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I have been very satisfied with my overall care up to this point. The program has many things that target the challenges of daily living. The activities and adventures program is something ilove about dp. It not only gets you active but shows you many different ways to enjoy life with others. The staff here also listens and takes action to make a difference.
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This place was the support system that I needed in order to find my recovery and live a life that I want to live. Decision Point is named appropriately because it was necessary to make a conscious decision that I wanted to change my life for the better. They gave me the tools I needed to make that happen.
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Decision Point saved my life. Best treatment center in Prescott!
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Excellent staff and therapists! If you're serious about recovery give them a chance.
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The outdoor therapy was outstanding, I would've left and not completed treatment if it wasn't for that. Housing was exceptional.
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The therapy and the outdoor activities helped me very much in my recovery process. There was a great sense of commraderie around the houses. Best decision I could've ever made to come to Decision Point and I wouldn't change my decision for the world.
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Amazing staff and great programming.
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This place is awesome! Fun staff to be around and awesome environment! Top of the line treatment in my opinion!
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Great Facility!
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Desicion Point helped me get and stay sober. Staff were very caring, overall a good rehab.
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I've been to treatment multiple times, and Decision Point's staff set them apart. Their program was really tailored to my needs, and my therapist helped me work through some hard issues with my parents.
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Our family could not be more grateful for the care given to our daughter. She's sober for 8 months and her future looks bright. Thank you especially to 3 staff members in particular for taking such good care of our girl.
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I attended DPC for 3 months and have almost 4 years of continuous sobriety. DPC gave me the tools and coping skills I needed to have a life I love and can be proud of!
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Clean and sober 2 years and counting! It all started at DP.
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On behalf of myself and my wife, I want to thank the fine people at Decision Point for the excellent treatment our son received this past Winter. Our family was nearly destroyed by his addiction to methamphetamine and alcohol abuse. The 2-week assessment put us all on the same page and 45 days later we witnessed a transformation. He has a great deal of work to do and is making strides toward getting his life put back together. He's even looking into going back to college. Prayers answered. Thanks again so much. MM
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Very friendly and helpful office staff assisted us greatly with making arrangements to admit our son, assuring us that they had the staff and experience to help him with his dual diagnosis of bipolar depression and addiction. Treatment center, however, has no clue how to work with a bipolar patient and our son had a horrible experience here. I would absolutely not recommend sending anyone to this facility as they seem to focus more on collecting your insurance premium and copays than actually treating their patients.
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omg it's like a juvenile detention center punishment, negative responses, lack of followup and still never got results of psychological testing which I spent time and money doing outdoor program great and some good staff, two staff members in particular, only 12 step philosophy which I was promised SMART No one could cares about that 2 of the doctors are ok. if your 20 something great place. I hear there has been a house cleaning again. Staff fired and quitting.UGH!!!!
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As the CFO for Decision Point since September 2015, I have had the privilege of being part of a massive reboot of a behavioral health system that is now positioned to be the best recovery program in the region. The staff culture has done a 180 degree turnaround to being fully engaged, friendly and happy. We have spared no expense to bring in the best trained and licensed clinicians, nurses, BHT's and leadership. The clients are now seeing structured and treatment-specific programming 7 days per week and our approach to relaps and recovery is nowhere near what it was previously. Any comments related to service prior to our late 2015 changes would not be relevant to Decision Point Center of today.
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Wonderful people! This was the place that turned my son's life around. The caring staff and all the different programming kept him busy and happy. I couldn't be happier with Decision Point!
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I just recently began working for Decision Point but I have been nothing but impressed with programming that has been put in place for our clients and the passion that our team members have to assist them in their recovery. I've been made aware that the organization has made a lot of changes for the better (renovations, program changes, better staffing, etc) over the last year and I am excited to see what other benefits will be in store for the clients of Decision Point going forward.
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I recently completed 90 days of treatment at Decision Point. The staff and techs were very welcoming and supportive from day one through day 90. The facilities we clean and comfortable and the Prescott weather was nicer than I had imagined. I am back to work in my aerospace engineering job and doing really well. I won't say it's a breeze being sober. But if feels wonderful and worth every bit of hard work. I'll be indebted to the fine people at Decision Point for a very long time.
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Decision point is a diamond in the rough of the treatment center community. What an incredible staff of people that get involved with every single client to give specialized care and meet peoples specific needs. This place is incredible.
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I have only been working here for a few months, but I absolutely love my job. I have worked in many treatment centers over the years and I have to say that this is the best one. The staff here are terrific to work with. I think they have a great program and a lot to offer.
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Decision Point couldn't care less if their clients stay sober once kicked out. After 2.5 months of hard work, I was asked to leave for no apparent reason...No one cared to set up any after care follow up or read my relapse prevention plan. 4 of the 5 girls I saw leave have relapsed, and I'm sure the staff is making jokes about them all. Decision Point doesn't have equine therapy, an in house gym, or a nutritionist watching you cook your food. They also keep you at the residence for group therapy, so you feel trapped. I'll stay sober by the grace of God and AA, not due to anything Decision Point did.
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The changes in Decision Point Center are significant and positive! I am proud to mwork there! (The CEO) guiding principles say it all: • Provide Age-Appropriate Tracks – Create "communities" of men and women clients of similar age (18-34 and 34+) and life experiences that can be shared for the betterment of each group • Say No to the Status Quo! – Be willing to question everything we know about substance use and addiction treatment and refuse to accept the old norms as the only way forward • Measure Twice, Cut Once – Institute a mandatory 15-Day Comprehensive Assessment so we thoroughly understand each client's unique and complex issues before treatment begins • Empower, Never Punish – Recognize that substance use disorder is a disease not a crime and give our clients the encouragement and guidance they need • Go Further Than 12 Steps – Make available the 12 Steps of A.A., but also provide alternatives to step work for clients wanting a different path • Build a Launch Pad – Develop a program to address Failure-to-Launch issues in young adults and recognize that substance use often goes hand-in-hand with that phenomenon.
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Decision Point and their outpatient program, Decision Point Scottsdale, offer a unique, client centered approach. They believe every person is unique do no one treatment plan should be the same. At Decision Point you truly receive individualized care. You're recovery is ultimately your responsibility so with the help of your therapist you create a treatment plan that fits your unique needs. At Decision Point Center and Decision Point Scottsdale, your vote counts, you are the focus of your recovery.
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This program was instrumental in saving my son's life. Yes, he had much support from family and friends but this program taught my son how to be honest with himself and others and how to live life without alcohol and drugs. My son is working and doing well and has been drug and alcohol free for 2 years. I am very grateful to Decision Point for what they did for my son.
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it's always hard to discern the truth regarding the level of integrity associated with each treatment center in the greater Prescott area. I can say with certainty, the changes that have taken place over the last several months within this organization are profound, not only with respect to the employees but even greater, to the commitment made to EACH individual that walks through the door seeking change. It's refreshing to experience leadership from someone who not only "gets it" but also cares - and this sentiment is carried throughout the organization.
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Excellent place to work and we give excellent care to our patients here. Meals and nutrition are excellent
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12 step program is the only treatment. Discharge dates are unclear. Counselors lie to clients about what family members say. Family contact with client is extremely limited and no private conversations are allowed. This is an expensive in-house 12 step program with very little psychotherapy. They do some group therapy and EMDR but rely on AA and NA to do a lot of the work. My son is still clean but his marriage is broken, in part because of his forced isolation (he was allowed only 1-2 supervised phone calls per week). They kept saying he was not ready to come home and a 60 day program turned into 8 months.
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The treatment team worked with me to help address several problems I had stemming from drug addiction, depression, process addictions, and past physical and sexual abuse. Staff was always helpful and understanding. My experience there has helped change my life in an amazing way. I will forever be grateful for everything they did to help me.
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They gave me a second chance at life. I will always be thankful for that. Any program will only work if the person wants it.
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I attended decision point in february 2013. I had attended 10 rehabs prior to going through DP, this facility gave me the tools to save me from myself. I was a heroin, meth, benzo and alcoholic of the hopless variety, I lived only to rip myself and those I love apart. My family was planning my funneral and lost hope in me, Christmas eve of 2012, I overdosed in my grandparents bathroom, only to be saved by my father, I woke up to my entire family standing around me in tears. It took me a few months to seek out help, but I found decision point waiting for me with open arms, as soon as I got there I hated it, after a few months I finally let go of wanting to control everything around me. I did not know how to live life and DP taught me how, I didnt know how to be a man and DP taught me how, the house managers, therapists, secretaries, medical staff, admissions and everyone there gave me hope that I deserved a good life and listened with compassion, Each and every single person there makes it there personal mission to save hopeless, broken and drowning alcoholics and addicts just like me! I am forever grateful for this place, my family has there son, brother, uncle, grandson, nephew and cousin back, only because this facility made it there mission to help me. I am a miracle and DP made it possible. I never would have found God, my heart or myself if it was not for DP. Thank you for everything!!! If you are lost like I was, please give this place a try.
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They gave me my life back! Clean and sober, I can't say thank you enough!
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I went through this program about 3 1/2 years ago and It completely changed my life for the better. When I got there I was completely broken. (mentally/ spiritually) Nobody wanted anything to do with me including family. Everyone thought I was hopeless. People would look at me and say, he could stop if he wanted too. Finally after making my rounds through many treatment centers in the Valley I was referred to Decision Point Center for long term treatment. What I liked most about Decision Point Center was the fact that you could shop for yourself, cook your own food, and take care of yourself. Also going on outdoor trips while in treatment was great (Hiking, Sports). I couldn't thank Decision Point Center enough for showing me a new way to live life. I have not found it necessary to take any mind altering substance since 07/13/12.
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I have been an employee of Decision Point for over 5 years. I have seen a lot of changes over the years and couldn't be more happy with the direction that we have currently moved in. Our treatment team is still as passionate and caring as we have always been. Our new CEO has taken our program to an amazing new level in such a short time. You can see the results from the smiles on the clients faces, and the families that have been reconciled. We have brought back equine therapy and multi-day hikes which all clients love! I am proud to be a part of such a unique and special program that helps clients to regain their lives! I would absolutely recommend our program to anyone who is suffering from alcohol or drugs.
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I currently work at Decision Point Center, and I constantly get to see the hard work and dedication that the staff put in to see each client succeed. Since working at Decision Point Center a lot of changes have taken place in the last year or so, and I can say that today we have a management staff that truly cares about each individual patient. I myself am in recovery and I couldn't work for a place that I didn't believe in and I know that Decision Point Center is trying to provide quality care for each person that walks through our doors.
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Whoa! These old reviews make this place look horrible!! I just graduated recently and while it was challenging it was the best decision I ever made (no pun intended). The new CEO was the man! He would come in regularly and talk to the clients about what we needed/ or wanted to change and the he actually listened. Pretty cool. Anyway, thanks for saving my life decision point!!! I finally feel like a grown ass man. Not a scared teenager living in an adults body.
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This place saved my life!!! I had been through multiple programs before I came to Decision Point and none of them were effective. I cant stress how much Decision Point changed my life. They facilitated an environment that made me feel comfortable and because of that I was able work through trauma that I thought would haunt me for the rest of my life. It is because of Decision Point that I can be the son/brother/father that my family always deserved. Thank you for saving my life, you showed me how to live sober!!!
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The location was good. However, it was not effective.
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Once again, I reach out in year 2015 to warn everyone about decision point! I felt administration was terrible and it was a waste of my money.
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One staff member was bad.
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I was in this facility with 5 other guys my age. After 7 weeks not only do they tell all the patients the "same advice" did not give me my wife's letters. They thew them away.
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Decision Point has changed their name many times. ... Do your research folks, there are better rehabs out there other than this shady place.
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What a joke this place is! ... They also told me I should not be in a relationship with my wife and tried to tell me I would be better off single. They did not allow me to buy groceries as often as I needed ...
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The 12-step program and group counseling was great. However, I did not enough the isolation from family, counselors lying to clients about updating families, offering nothing but 12 step recovery program, and list services on website that they don't really have like yoga. My son was treated there and was told his counselor had personal conversations with his family each week but it was not true. We had only weekly contact with his counselor listening in on the phone. He was isolated from his loved ones except for one weekend of family counseling. He could talk to only one family member per week in a monitored phone call. By the time he got home, 8 months later, his marriage was broken.
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The staff is caring and it is an effective program. They were not good at communication with the family. It was a good experience.
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All the counselors are recovering addicts, which was beneficial. However, there is a limited selection of life classes, the psychiatrist only prescribes instead of treats, family visits are discouraged, and the facility relies almost solely on a 12 step program. I expected more mental health treatment and more life education, as their website emphasized these points. My son was allowed one phone call per week with his counselor listening in. ... However, when his insurance ran out they actually paid for the COBRA coverage so he could stay. They taught the same basic four life-skills classes repeatedly. My son has been home almost 3 weeks now and I hope he will stay in recovery and not relapse. They kept him 8 months. They are not very focused on maintaining family relationships during treatment and we still aren't sure his marriage will survive.
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The 12-step program was great. However, there are very few classes in how to deal with life. The psychiatrist does not treat but only writes prescriptions. Don't believe everything you see on their website. Talk to recovering patients about their experience. The counselors are all in recovery so that does help a bit.
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Dear families who care about their loved ones, please know this rehab is not one to send people you care about to. ... My daughter tried to leave after the 30 day program and they brainwashed her into staying. This place is a joke. It's more a party pad than a rehab.
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Do not send anyone you care about here. They are only in it to suck your insurance money out. If you go in for the 30-day program they will brainwash and convince you that you need to stay another 30 days and then another 30 and another 30. ... Look at the reviews on this site. Trust me these people will try to tell you that your child needs to be there months! And the program does not really work.
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Do NOT send anyone you love to this place. ... These people do not care about the residents, they care only about their pockets!! It's sickening. I will do everything in my power to warn people about this facility. This is a common occurrence here, I only wish we would have known before sending my brother.
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This place is THE WORST! I've never seen anything like it in my life! This place is not a rehab nor is it therapy AT ALL. The therapists are like drill sergeants in a detention camp and clients are constantly being punished. The only thing you will learn from this place is how to write 500 lines. The only thing you'll perfect is your handwriting. ... Oh and it's a minimum of 3 months, but no one "graduates" in that time. Every person was there almost one year. It's all about the $$$$$. In the week I was there, there were 7 girls when I arrived, and within the first week, there were 3 left because 4 walked out including myself. ..." If that. Also beware of their website. It states the insurances they work with. However, they don't accept insurance at all. Be sure to call your insurance company first. Many people trust their word because they say they accept your insurance. ..until you're done with the program or voluntarily leave and come to find out that they don't even accept insurance.

Official Facility Response

This saddens me to read. I am sorry for your frustrations and less than desirable experience. You will be happy to know that as of 6/1/2015 Decision Point Center has restructured ownership and installed an entirely new leadership team. We are very excited to announce that we have also revamped our programming to reflect a new set of values. We will no longer be a punitive based program (like many programs available today) but instead be a program of respect and client empowerment. Challenging clients thinking, but supporting them in decisions that will help them to build a whole new way of life. I would be very happy to speak with you regarding your experience with the old Decision Point and talk in more depth about our new direction. We welcome feedback as we will continue to remain in a place of constant self-reflection and growth to ensure that experiences like yours are an unfortunate part of our past. With the introduction of new leadership we considered changing the Decision Point name to simply erase reviews like yours from the internet, but decided this would be incongruent with the message we now deliver to our clients. We encourage our clients to not deny or criticize their past, but instead to embrace it in order to benefit and grow from its many lessons. I look forward to speaking with you to learn more about your experience and how we can ensure that no one else will get anything but the best care available. Sincerely, CEO Decision Point Center www.decisionpointcenter.com.
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Most of the people I was in treatment with did not benefit whatsoever from the treatment.
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The yoga, nutrition and adventure groups rarely happened and they seemed annoyed at me being an atheist...They are 12 step recovery only and are unwilling to look into medication for addiction maintenance
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Even though I did not stay sober after leaving DP, I took away life long lessons that I use today. The staff was truly dedicated to all of their clients. Today I use what I learned at DP to stay sober.I think they kept me too long. 7.5 months x $12,500.00
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