Hazelden Betty Ford Foundation Philosophy
Hazelden helps restore hope, healing, and health to people affected by addiction to alcohol and other drugs. All who seek recovery will find it, and the stigma of addiction will be overcome. Treat the whole person as well as the illness. Treat every person with dignity and respect. Continue a commitment to the Twelve Step fellowship. Be of service. Remain open to innovation.
Areas of Specialization
This term describes one-on-one therapy, in which a patient and trained counselor, social worker, psychologist or psychiatrist meets privately with a patient to discuss challenges related to lifestyle, work, family and romantic relationships that may have contributed to the development of an addiction.
Animal therapy (also called animal-assisted therapy and pet therapy) supports recovery and emotional wellbeing by helping people develop relationships with animals. Animal therapy can be a one-time or ongoing experience.
Meet the Staff
Dr. Jeffery Young, M.D.
Jeff Young, MD, is the medical director at the Springbrook campus in Newberg. Dr. Young received his medical degree from Oregon Health Sciences University and is Board Certified in General Psychiatry and certified by the American Board of Addiction Medicine. His clinical work throughout his career has included working with patients and healthcare professionals who have psychiatric and substance use issues. Previously, he was the medical director for the Providence Health and Services, Behavioral Health Program, Oregon Region.
Heidi Wallace, MA, LPC, NCC, MAC
Director of Clinical Services
Heidi Wallace, MA, LPC, NCC, MAC, is a master addictions counselor who specializes in the treatment of individuals with chronic and severe addiction as well as other mental health disorders. She currently works on Hazelden's Springbrook campus as the clinical director, where she has been for seven years. She earned her bachelor's degree at the University of Montana and her master's degree in counseling psychology, with an emphasis on addictions, at Lewis and Clark College. She has worked in both residential and outpatient treatment settings as well as private practice over the past 17 years. She is co-author of an addiction textbook in which she wrote about the fundamentals of Motivational Interviewing.
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ABOUT HAZELDEN BETTY FORD FOUNDATION
The Hazelden Betty Ford Foundation, located in Newberg, Ore., offers residential and outpatient treatment to adults seeking treatment for substance abuse. The Springbrook campus in Newberg specializes in LGBTQ-integrative care, treatment of health care professionals, treatment of clients with a history of trauma, and medication assisted treatment (MAT) for opioids. It is one of the 45 (19.9 percent) of facilities in Oregon that have specialized programs for the LGBTQ community. Detox is not available on site.
TREATMENT & ASSESSMENT
The Hazelden Betty Ford Foundation’s program combines evidence-based practices and the 12-step method to create an individualized treatment plan for each client. Hazelden Betty Ford Foundation is able to treat clients with co-occurring disorders at its Newberg location.
Throughout treatment, clients receive individual and group therapy, participate in educational lectures, and have access to special-focus groups on topics such as family relationships, physical health, trauma, and gender.
Treatment may also include mental health assessments, psychiatric consultations, and medication management. In Oregon, 150 (53.1 percent) of the treatment facilities offer comprehensive mental health assessments in their treatment programs.
Families are included in the treatment program through specialized educational programming and family therapy. Hazelden Betty Ford Foundation also offers a range of aftercare resources, including continuing care groups, a mobile recovery app, web-based recovery tools and activities, recovery coaching, online social networking, and recovery retreats.
The treatment team at Hazelden Betty Ford Foundation includes licensed addiction counselors, psychologists, psychiatrists, physicians, nurses, family specialists, spiritual care professionals, social workers, marriage and family therapists, nutritionists, and wellness specialists. It is one of the 16 (7.1 percent) of facilities in Oregon that are accredited by the Joint Commission.
ACCOMMODATIONS & AMENITIES
The facility consists of a single large residential and treatment building. The facility is surrounded by grassy areas. Inside, there are large meeting spaces with large windows so that they don’t feel confining. There is also a community kitchen and other shared resources. The facility offers 85 beds.
WHAT ALUMNI SAY
At time of writing, the 11 alumni polled by Rehabs.com gave the Hazelden Betty Ford Foundation generally positive reviews, with eight of the alumni writing that they would recommend the facility to others. Alumni provided positive feedback about the structured and effective treatment programs. “Overall I feel the program was excellent," one anonymous alum wrote representatively, "I thought the quality of the staff was very good, the structure of the program was very good, and that I came away with the tools and skill necessary to remain in recovery for the rest of my life.”
Holistic Offerings: 3.4/5
Family Participation: 3.5/5
When asked about the weaknesses of the facility, alumni mentioned that Hazelden Betty Ford is expensive and operates under a “rigid corporate structure.” One alum wrote that the dual diagnosis program did not help them, and another said the facility was “too much like bootcamp.”
On Google, the Newberg location of the Hazelden Betty Ford Foundation received an average rating of 3.2 out of five stars from 25 reviews to date. While some reviewers wrote how the program “saved” their lives and the staff that “truly care,” several reviews described ineffective treatment. In a representative review, K.D. wrote: “They might be good for adults and treating alcoholism, but they are clueless when it comes to adolescent (prescription) drug addition.”
WHAT FRIENDS & FAMILY SAY
The 14 loved ones polled by Rehabs.com at time of writing gave mixed but generally positive reviews regarding the Hazelden Betty Ford Newberg location. However, repeated criticism was directed at the facility's price, which many loved ones considered to be almost prohibitively expensive. "They didn't help enough trying to get out insurance to pay for treatment," one anonymous loved one wrote. Another loved one wrote: "I think it was one of the more expensive facilities...can't afford it."
However, regardless of the price, many loved ones felt the staff and the treatment programs did a lot to compensate and was worth the cost. “Despite the high cost, it was worth every penny," One reviewer wrote, "They were exceptionally flexible with treatment and the beautiful facilities helped with an atmosphere of healing.”
Holistic Offerings: 3.4/5
Family Participation: 3.6/5
Staff Experience and Training: 4/5
WHAT STAFF SAY
At the time of this writing, Rehabs.com has not received any feedback from the staff of the Newberg location. On Glassdoor, Hazelden Betty Ford Newberg received an average rating of 4.9 out of five stars from 187 reviews to date. Many staff members wrote about the “Fast pace environment” and the “Compassionate and caring team.” Overwhelmingly, current employees wrote how they enjoyed working with their co-workers.
Hazelden Betty Ford accepts most private insurance plans including Aetna, Cigna, CompPsych, First Choice Health, Magellan Health, PacificSource, UnitedHealthcare, and more. The facility does not accept Medicaid or Medicare coverage, but offers financial aid to clients who qualify based on the availability of funds.
According to information provided to Rehabs.com from the facility, treatment costs $37,600 per month.
Published on June 2019
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