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Holly Hill Hospital

3019 Falstaff Road, Raleigh, North Carolina, 27610
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Patient Reviews

Overall Ratings
  • 2.1
    Avg. score from 92 reviews
  • 2.1
    Accommodations & Amenities
  • 1.9
    Treatment Effectiveness
  • 2.3
    Meals & Nutrition
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david
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
My wife attended this facility with a metal illness. They kept her for 16 days and released her worse off than when she arrived. The therapist only spoke top her mom twice and the dr never spoke to her. A receptionist laughed and said that a dr would not be calling her mom even though she was on the HIPPA forms. When she left the facility she thought that everyone there were hired actors to test her. My kids lost there mom for 16 days to a facilty that did not fix her and now we have to figure out what we need to do to get her help so she can back to normal.
Tiffany
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
This horrible place needs to be investigated from the top to the bottom. Cannot believe with as many negative reviews not only on this site but their own hospital site and the Better Business Bureau that this place has not already been investigated and shut down. I sent my daughter there and she came back an absolute nervous wreck after being verbally abused by the fighting mental health tech... Told to sit her a** down, And suffered other demeaning, humiliating and invalidating treatment for somebody who is mentally fragile. I mean come on do they just not care about the services they fail to provide after so many horrible reviews and complaints. My daughter is very polite and never is disrespectful to staff or raises her voice or gets physical. She was humiliated so much verbally that she began yelling raising her voice and grabbed a pen and stabbed herself in the wrist because of the way they were treating her and laughing at her when she was having a crisis. This place is inhumane
Jean
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Holly Hill Hospital discharged my brother back to his isolated home with no medications and with prescriptions that they knew he had no way to fill, as well as with outpatient appointments for which they knew he had no transportation. The ACT in-home support team they raved about never happened. He was at Holly Hill for at least one week before the hospital attempted contact with prior home health to find out which medications he needed. He wore the same clothing for three weeks while there. He was not advised, despite numerous contacts with the staff, that his home had been burglarized and that his vehicle was no longer available. Instead, Adrian in Discharge and her supervisor, Amber Wilson, Asst. Director of Clinical Services, allowed him to be discharged with no medications, no support, and no transportation. I discovered him home alone and in a fragile, isolated condition and environment when driving two hours to check on the security of the home. He became afraid and began rocking in a catatonic fashion when I called the hospital to ask them why they had allowed this. He was terrified that they may come back for him. This is negligent care.
Julie
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I just got of holly hill today I didn't like it all tho it did help me, the staff there was rude and aggresive they didn't care what we said our triggers where, they seemed to ignore the help we needed. The food there was always served cold and it was very good either maybe once or twice it was actually good but all together very bad, the help materials there as in deodorant and shampoo and body wash was also bad for these reasons 1. The deodorant was very bad it was like you never even put anything on so very weak 2. The shampoo would make your scalp very itchy and make your hair fall out 3. The body wash broke your shin out as well and would leave rashes on some of the girls that was there And ik it's for your health to be put there and not a 5 star Hotel but it was not the best conditions being there. There also a lot of fights that go on there and a lot of drama that makes it very hard to focus on your treatment and the reason you are there. I should also mention that there was a lot of bugs in there crawling around the place like centipedes and big wolf spiders. The rooms that we stay in are kinda clean but bed bugs are a thing to sorry bout and idek why but the sheets and covers smelt like dog and the beds felt like rocks (VERY UNCOMFORTABLE) But I wouldn't recommend and I think the place is just to make money and that's it
denise
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
I really didn\'t want to believe the ratings I read on the facility. I will give credit to everyone I spoke to concerning my son\'s health. They were very professional and appeared to be very concern. However, I didn\'t hear from Dr. Lopez at anytime during his 1 1/2 week stay. I was very disappointed to experience no change in his health. Unfortunately, the facility is designed to only stabilize a patient...Collect funds for the extended stay... provide medications...collect data and call it treatment. It\'s really sad to know that mental health concerns are at rock bottom. It\'s sad to know that everything is about the mighty dollar. smh