JourneyPure - Tennessee in Murfreesboro, TN

Amazing treatment facility with an amazing staff who truly care for all those who enter their treatment program!

I work for JourneyPure Emerald Coast in Panama City Beach but I've visited this location on several occasions and I can't say enough about this place. I've met people who's lives had been changed from completing treatment here. My co-workers at this location are some of the most caring, passionate, and empathetic folks I know. The entire facility is beautiful and peaceful, the perfect location for healing. I look forward to my next visit!!!

JourneyPure offers many treatments for addiction. You learn how to handle life when you are clean and sober.

This facility is as helpful as it is beautiful. The staff are all passionate about their work and meet each patient right where they are at. In fact, a lot of the staff are in recovery so they have first hand experience of what addiction looks like. The clinical/medical team are able to assist in getting to the underlying issues. After identifying issues they are able to treat them. Before a patient leaves they set him up with a full aftercare plan including a psychiatrist appointment to continue with medication. They even call to check in with all their alumni. They really care about everyone that comes into their program even after they have left.

This review is for all the people at Journey Pure that saved my life and for the people out there that are still struggling. It makes me sad to think about the time I wasted living as an addict, but all I can do is live my best life now. Journey Pure helped me do that. They reached into my soul and inspired me to make real changes in my life and my attitude and my thoughts. The life that I have now, I owe it all to them, especially Megan and John. To all of you at Journey Pure that helped me in my 32 days there, thank you!! Know that you are really making a difference!! To anyone out there still consumed by your demons, you found your answer. This place is CAN help you, trust me.

I was in bad shape before I came here. This place changed my life!!!! They reminded me who I was outside of being an addict. Every single person here really cared about me and helped me get my life together. They still follow up with me to this day (over 9 months later). I had been to 3 other treatment centers before (multiple times each). JourneyPure is what made the difference. Thank you for each and every one of you!!!!! I wouldn't be here without you (literally).

This place is honestly just after your money. All they do is lie to everyone and to their families in order to get people to give them their money then once you get there you’re stuck and find out that everything that “admissions” tells you on the phone is all a lie. People pay lots of money to get real help here but it really is close to being in jail. They don’t treat you like patients they treat you like criminals. You aren’t allowed to have any privacy and don’t listen to admissions yhwy purposely don’t let you contact your family or any of your loved ones until you earn it or “move up a level” so that you can’t get anyone to pick you up to go home. I think they know all the patients will want to leave after finding out everything is a lie. You don’t have your own room you are in a small room with 2 other roommates with no AC,bad if any when I was there, and then almost everyone had bugs in their beds. It was a nightmare for everyone almost everyone wanted to discharge or leave against medieval advice, but what they don’t tell you is that you are basically stuck there once you go in because insurance won’t cover anything if you leave against medical advice. They try to keep you there as long as possible to get as much money as they can and then they pretty much force you to go into a halfway house or whatever once your done. I think that every patient has their own journey and plans and nobody should be forced into the next step especially if they aren’t comfortable with not really having a choice. Almost everyone I knew from JP did not benefit from this place at all and most people end up relapsing. They don’t care about their patients we would run out of food constantly so many of the patients would lie and just tell the therapists what they wanted to hear just because everyone just tries to play the game to get out. If you actually tell them about your problems they will just keep you until you claim you’re okay again. You won’t get as much as time one on one with a therapist as you are told. Other people get more attention and help than others. You basically get in trouble if you don’t participate even though we are all adults and I think nobody should be forced to do a certain activity if they don’t feel comfortable. Please take your money elsewhere send your loved one somewhere else. This place will tell you everything you want to hear just to take your money. In my opinion going to AA/NA meetings while in care at JP was more helpful for most people than any of the actual meetings. They pic favorites and some people make it all about themselves in the house and the staff lets them. The staff isn’t that great although there are a couple ladies there that genuinely do care and want to help. It is unfortunate that a place that people trust to help them ends up traumatizing a lot of people from ever trying to get help again. Please do not trust anything anyone from Journey Pure tells you.

I can't think of one nice thing to say about this place. They assured me that they could help my daughter with both her mental issues, as well as er substance abuse. By day two, it was clear that they were not equipped to do anything but prescribe Suboxone whether your withdrawing or not. My daughter was offered heroin and pills by other people in the program, so clearly it's easy to sneak them in. Since leaving this place, have encountered three people ( a counselor, a psychiatrist and another patient) who all had the same reactions when I told them my daughter had gone to Journey Pure. Don't waste your time and money here. They simply do not care, and only want your money. Worst experience ever for my daughter and us, her family.

I gave an overall 4 only because I'm a year out and clean. I know it's only a year - but celebrate small successes, right! This was my first time for any sort of treatment. I researched facilities and chose JP @ the River because of the reviews I read online and the JP website. Take into consideration my stay was a year ago so some of these things may have been addressed. I was disappointed with the overall facility but I believe this was due to the misrepresentation on the website and my expectations. The website indicated you could keep your phone - this was not the case!!! They DO NOT allow you to keep your phone. At first, I thought this was a big deal but later realized it was for the best. If I would have had my phone I don't believe I would have been as successful. They did not have very good communication between the RC's, and other staff. You had a schedule, but outside of that schedule things would change last minute because someone didn't communicate to someone else. It was very frustrating. I feel like some of the RC's were not clean ... patients submitted to drug tests weekly, did the RC's? Some of them seemed like they were patients and not able to pay their bill and agreed to work there to work off their balance. (Just my opinion!) Some of the RC's were AMAZING!!! They seemed like they truly cared and wanted to help. The schedule for group could have been better, but wasn't terrible. I feel like I learned new skills instead of using drugs to numb. I saw in one of the reviews about the 127 acres. It's very true we only used about 10 of them. The outside activities (kayaking, horses (don't knock it until you do it - give it a chance, ropes etc.), were very enjoyable and took the monotony. You do share a room with 2 other girls (everyone is in twin beds). If you get good roomies you will be fine ... BAD ONES can make things very difficult! Lucky for me I had GREAT ones! The house I was in had 12 girls (3 girls in 4 bedrooms with their own bathrooms). You have to cook your own meals as a house - sometimes you just cook for yourself. Food was limited and we always ran out of the basic/core necessities ... sometimes they would be replenished prior to the week ending (when grociers came) sometimes not. One person in my group ended up sliding in the woods and wasn't able to complete because she broke her foot/ankle, hurt her back, and obviously needed surgery and pain pills. One person got a ton of Xanax and it was clear that she was messed up. It took days before she was gone, that could be possibly drug test, paperwork etc. Rehab is for you when YOU are ready and you only get what you put in. Now let's get to the charge/expense staying at JP. I had almost hit my out of pocket medical expense and thought I knew what I would owe (after insurance). Another expectation ruined, but they failed to fill me in! When I got there I was already detoxed (from hospital) - they put me in detox for one day/night and insurance wouldn't cover that day because I didn't need it so I owed as self pay for that day. They took my expected payment up front by CC. They filed the claim to my insurance before the hospital. So the hospital didn't get paid by the insurance and I owe that bill. If you have $1,500 remaining out of pocket you should not have to pay anything past $1,500 - be careful because you could come out owing quite abit. Make sure and have everything in writing and keep records of what you paid. Now comes to outpatient therapy through JP!! I can't express enough how AMAZING one of the women is!!!!! I connected and loved her 5 minutes into our intake!!!! LOVE HER!!!! Did I say I LOVED HER???!!! :) She could help ANYONE with ANYTHING! Her care & compassion is like NOTHING I HAVE EVER SEEN!!!!!!!!!! PERIOD! My thoughts, outpatient should be covered by insurance because of the hospital & 30 days at JP! Another wrong expection ... 6 months after leaving I receive a bill for Outpatient for the FULL CHARGE!!!!!!! Insurance didn't approve or pay (whatever the case)! So, with all that being said - make your own choice. You have to be ready and AGAIN, YOU only get out what YOU put in. I meet a couple of great friends that I still talk to today. I don't think there is any facility that will be perfect - you just have to figure out what is best for you. I'm thankful I'm coming up on a year - clean & sober and that is all thanks to JP @ the River. PS - just want to note ... the JP app is cool and I can talk to my couch anytime! She messages me out of the blue and it feels like she was reading my mind because it was perfect timing because I was having a shit day! So, I don't know if anyone will actually read all of this ... but I wish you the best of luck and great success wherever you choose. Thanks for listening! :)

I am sadly disappointed. All financing was agreed on prior to my stay, all covered by insurance. Then a month later, I get a bill from a 3rd party NOT covered by insurance for $1653.00 with NO explanation. I have tried calling them more than several times, Either I get a voice mail, I leave a message or no answer. My therapist said, "Ignore that, even when it goes to collections". Are you crazy? Communication is poor at best. I talked to billing they said, nothing they can do. This is going to get ugly before it all ends. I Do Not Recommend this place. Go somewhere else... You will be glad you did.

I currently have a loved one in this facility and it is horrendous to say the least. Within three days she got bed bugs. When the family tried to make contact with supervision to see what’s being done about the issue it took 2 days for them to call back. When they did call back they had no answers to what they were going to do to resolve this issue.

Office is rude

This place was fine until they stole money out of my "protected" envelope. The only people who had access to this envelope were the residential coaches who are in the house all day and all night. The administration couldn't have cared less that their employees are obviously thieves and did nothing to help me. Find somewhere with a little bit of integrity, because it is not Journey Pure in Murfreesboro.

It Looks Nice. 127 Acres. In which you only use 10 of them. You don't get your own room you actually sleep in a room with 3 other people in a small twin bed. You have to make your own meals, and we ran out of food twice. I just left there and as of this Halloween 2018 you can no longer use your cell phones at Journey Pure at any time. So don't believe what you hear and you don't get 4 individual sessions a week I had one in 3 weeks. Hope this helps.

Strengths:great program weakness:bad decor

Excellent facility

Keeping building, bring more people, and hire more staff.

great experience!

It was so amazing and it helped me to move forward in my life.

Enjoyed the program and working with the staff and helped me with my addiction.

I love this place. I highly recommend it to anybody.

Really enjoyed my experience while I was here.

This place saved my life. I've now been clean for going on 7 months. I couldn't have done it without the support of the staff. I would recommend it to everyone!

Do not let the pictures fool you!!

Had learned a lot about myself

I would like more one on one therapy

I appreciate everything that journey Pure gave me they helped me find myself again and I\'m excited about the new life I can live thank u

Feeling very positive about the future!