Malvern Institute in Malvern, PA

Overall Rating

(4 of 5)
Treatment Effectiveness
Accommodations & Amenities
Meals & Nutrition
940 West King Road
Malvern PA 19355

Malvern Institute Philosophy

Malvern Institute has helped families struggling with the disease of addiction since 1948. We achieve treatment success through an unrivaled dedication to clinical care.

We believe comprehensive recovery is best served through a complete understanding of addiction through a continuum of care model. Malvern treats all patients with compassion and respect, inspiring hope and joy in recovery.

Areas of Specialization

  • Medical Detoxification
    Drugs and alcohol have widespread effects throughout your body, including but not limited to the addiction and/or physical/psychological dependence that develops with substance abuse over time. Many organ systems are affected by addiction and will react to withdrawal. The term “medical detoxification” means that there is a trained and licensed medical professional onsite to monitor your vital signs and protect your physical and emotional health as your body goes through withdrawal.

  • Dual Diagnosis/ Co-Occurring Disorders Treatment
    These two terms describe a person who is not only addicted to drugs or alcohol, but also has a mental or emotional illness, such as depression, anxiety, bipolar disorder, etc. Facilities that treat patients with dual-diagnosis or co-occurring disorders provide psychiatric treatment in addition to drug and alcohol rehabilitation services.

Facility Highlights

Individual Therapy

Tailored Programming

Evidence-based Therapy

Meet the Staff

David Lumpkin, M.S.W., L.S.W

Executive Director - King Road campus

Photo of David Lumpkin, M.S.W., L.S.W

David Lumpkin, M.S.W., L.S.W, is the Executive Director at our King Road campus. He joined Malvern Institute as a primary counselor in 2011. Two years later, David became the site supervisor of the Berwyn outpatient site until he was named executive director at King Road March 2017. His career has strongly focused on clinical treatment and patient care all along the treatment continuum, from outpatient therapy, to inpatient detoxification and residential services, to addiction treatment research. His clinical training focuses on cognitive-behavioral therapy and motivational interviewing. Prior to joining Malvern, David developed professionally at the VA hospital of Syracuse, New York, Mercy Philadelphia Hospital, and the Charles O’Brien Treatment Research Center of the University of Pennsylvania medical school. David has a B.A. in Psychology from Syracuse University and a Master of Social Work from University of Pennsylvania.

Rehabs.com 360 Guide

Review by Rehabs.com Contributors

ABOUT MALVERN INSTITUTE IN MALVERN, PA

Malvern Institute, located in Malvern, Pa., offers inpatient and detoxification treatment to individuals struggling with substance abuse. The Malvern facility, which is the organization’s flagship location, is nestled on eight acres 30 miles outside of Philadelphia. Malvern Institute was first established in 1948 and operates a range of inpatient and outpatient treatment programs at six other facilities throughout Pennsylvania and New Jersey.

TREATMENT & ASSESSMENT

The facility’s treatment program is called “The Malvern Model” and incorporates 12-step programming as well as individualized treatment plans based on personal reflection. Clients can begin the admissions process by calling the facility for a free benefits check. Most clients remain in treatment for 90 days.

Clients begin treatment with a personalized treatment plan and are assigned a primary therapist to guide them through recovery. Clients at Malvern Institute participate in both group and individual therapy along with family therapy, psychoeducational sessions, and aftercare planning. Participants may receive medication including Suboxone when deemed appropriate. Families are included in the treatment program through a specialized program called the Recovery Oriented Community (ROC). ROC provides support and educational programming to loved ones of clients on topics such as healthy family systems, boundaries, codependency, recovery skills, and personality traits associated with addiction. Families are encouraged but not required to participate in 12-step meetings.

STAFF CREDENTIALS

The leadership team at Malvern Institute includes an Executive Director, Director of Special Programming, and Chief of Psychiatry. The staff members include a Medical Doctor with a certification by the American Board of Addiction Medicine and others who have earned a Master of Social Work, Master of Business Administration, and certification as a Co-Occurring Disorders Professional.

ACCOMMODATIONS & AMENITIES

Malvern Institute offers 59 residential beds and 21 detox beds in a quiet, residential setting. Fifteen alumni polled by Rehabs.com gave the facility average ratings of 3.9 out of five stars for accommodations and amenities as well as 3.9 stars for meals and nutrition.

WHAT ALUMNI SAY

At the time of this writing there have been fifteen alumni polled by Rehabs.com. The reviews were mostly positive, and twelve of the fifteen reviewers said they would recommend the Malvern Institute to friends or family members seeking treatment. The anonymous clients gave the facility an average of 3.7 out of five stars for staff experience, 4.1 stars for cleanliness, 3.6 stars for family participation, and 3.2 stars for counseling options. The facility received an average of 2.4 stars out of five for holistic offerings, 2.8 stars for exercise and leisure, and 3.3 stars for affordability. When asked about strengths of the facility, many alumni commented that the counselors were excellent. When asked to comment on facility weaknesses, several clients mentioned they believe the facility was not as clean as it could have been, there was not enough one-on-one counseling, and that more leisure and exercise activities were needed. One reviewer added additional commentary, saying, “I had an overall good experience. My 28 days there could have been improved by doing more family counseling and having better access to a psychiatrist for proper medications. The staff was nice and most cared a lot about their jobs, but there wasn't enough staff.”

WHAT FRIENDS & FAMILY SAY

At the time of this writing there have been five friends and family members of clients polled by Rehabs.com. Overall they gave the facility good ratings, with three of the five reviewers saying they would recommend the Malvern Institute to others. The anonymous loved ones gave the facility an average of four out of five stars for staff experience, 4.5 stars for cleanliness, 4.5 stars for family participation, and four stars for counseling options. The facility received an average of three stars out of five for holistic offerings, 3.3 stars for exercise and leisure, and 3.8 stars for affordability. When asked about strengths of the facility, loved ones commented that the the facility was comfortable and attractive, staff seemed to genuinely care, and family members were kept informed of their loved one’s progress. When asked to comment on facility weaknesses, reviewers mentioned that their family members were not given evaluations when promised, staff were sometimes confused, and the facility was sometimes full when admission was needed. One reviewer added additional commentary, saying, “The facility is well kept and in a nice, homey location. The people there are very friendly.”

FINANCING

There is currently no information provided by the facility regarding its costs. However, Malvern Institute accepts insurance and is in-network with “some of the country’s largest insurers.” Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment.

Published on October 2017

User Reviews

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This place is a dump. Moldy carpets and rooms, dingy common areas. The food is terrible. There is nothing cutting edge, advanced or holistic type treatment. They push pharmaceuticals on you continuously. No activities, games or outdoor recreation. The AA model of treatment is a joke. Focus is on opioids and patients all come from the court system. There is no individual therapy (except for a 45 min session per week) Biggest waste of time and money. Quitting on my own afterwards was 10x easier.

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This is a place I wouldn’t recommend for anyone as a patient and as a staff member. Patient are running the place. Staff members are fighting with each other the place is chaotic! When it comes to the Ca’s most of are poorly trained, they don’t care if patient are in groups or outside smoking. There was only one Ca that was running around busting her butt for patients and other staff members. The counselors Absolutely suck, mine never met with me or my family she gave me run around after run around with meeting with me she set up aftercare for me without meeting with me. The supervisors are awful as well. One has no clue in what she’s doing . Most of the time she just sits in the office acting like tony the tough Guy. The nursing staff can’t keep up with their teams and team mess. I was on team C and nurse need to be a counselor instead of a nurse she was counseling the patients more then she hands out medication I don’t understand why she works there. The two nurses that always run outside to smoke give the worst patient care in the world. The best part about the nursing staff is the night time nurses. But they worked wonderfully together. They made sure we got our medicine on time and answered any questions I had. If it wasn’t for them I probably wouldn’t have left ama .

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Malvern institute is a wonderful place (for a rehab). The staff is very caring & willing to help in any way they can.

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Poor run down building, lack of counselors who really are concerned about patients, Overall just a real scary place! Beware!

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Run down, no heat, supervisors ignore patients Some staff too young and disrespectful. All the good CA’s Are leaving. Take your loved one elsewhere!

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I had a good stay at , malvern thank you for every thing.

I am grateful for everyone here making my recovery sucessful. The community and small group were great. I appreciate the staff and nursing and the cooks.

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All the C.A's are awesome

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Poorly ran. Phones are also making their way in. Staff not doing their jobs, new people not being properly searched. Very chaotic rules are not enforced.

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CA's were all amazing !Staff was exceptional when it came to anything and any situation. They were always friendly ! I was not impressed by one staff member she needs to learn how to talk to someone without being demeaning and treat everyone like th ey are the same person. Yes we are all addicts but doesnt mean we are all thr same people. energy adnd knowlege was incredible!

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Rehab was more than i expected. Had a great recovery and made lots of friends

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Malvern is a great place to get help and stay sober. If you want to save you're life please come!

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Could use a bit more rules enforcement.

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Was as expected

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Staff was extremely accomadating and professional.One CA was very empathetic to our needs and joe the counselor was the best

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Good program. I wonf be back. Thank you.

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The staff and the community really helped me change my perspective on life. I couldn't have asked for a better place to have gone to treatment for the first time. I go here

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Excellent CA`s. Overall great facility with knowledgeable counselors and knowledgd of 12 step programs.

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The Survey Says...! By far the best and most informed counselor i had the pleasure of having..Thank you....Thanks to for the help..Your a gentlemen and a scholar..! This is the first time i touch a tablet in week, hard to give it back..Wounder if i can google...? Oh i can...

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Staff was professional and curious

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Staff was awesome loved my counselor

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Awesome staff

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Good food and drinks great people

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Get a gym please. Not that i plan on coming back to use it

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All the clinical aids are amazingly helpful b and the night staff had a major part in helping me. I had an amazing counsler. Helped so much in a smooth transition and aftercare.

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Great food. Great staff. Good groups, meetings and speakers.

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Everything was very accomodating for my sobriety process

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I loved one staff member, she is the best

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Great staff and program was excellent,

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The staff is the best thing about this plave. So supportive and instructive.

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Nurses and staff were amazing

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Great experience. A truly wonderful place they got me drug free and sober. This place has saved my life my wife and kids are so glad to have me back home in 100% . I would recommend this place to anyone seeming treatment. The staff really care about the patients and tge patients have a solid community and really love one another. Excellent food provided by inhouse kitchen staff. Housekeeping does a wonderful job keeping everything sanitary. I am truly blessed to have had the opportunity to go there o am clean and sober and my family is back together because of the family therapy sessions

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Great counselors, staff and food.

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Excellent staff, excellent food, structured program

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Second shift staff is the best

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This rehab was the most pleasant stay as opposed to others i i have been, staff is awesome and the food is great.

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Staff is awesome

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I highly recommend anyone seeking treatment to come to Malvern.

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Everything was great

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Everything was good.

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Staff, housekeeping, kitchen and maintenance were great. They showed me nothing but respect throughout my treatment. I can easily say they have started me on a life saving path. I will miss the staff amd community

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Excellent staff and nursing. The food rocks!

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Great service and care

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Thanks guys!

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All staff members were extremely helpful and considerate

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I ve been in three differant rehabs n by far this is the best one all around treatment staff and the camunaty ty guys very much i hope to be one of the people coming back to share me success store ty with all my heart

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Impeccable overall treatment from councelor and clinical staff to nursing and physicians. I am leaving after a 31 day stay with tools aquired to maintain my sobriety. Malvern assisted with making all arrangements for my aftercare and will followup after discharge to monitor my progress.

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Wished for stronger counseling

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I attended Malvern on king road last year and it was a great experience. Granted the building is old and definitely needs updating, but the staff and other patients have become friends. I was also there 10 years prior. I found rehab is what you make it. If you go in and want to change your life, you will! If you go In and don’t give it a chance and make it work for you, it won’t. Malvern institute has saved my life twice. I would recommend this facility to anyone.

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This was the first rehab that I attended (King Road), and looking back, I can see how mediocre it really was. It’s the oldest rehab in Pennsylvania, and it shows, with outdated facilities (including triple bedrooms, counselors sharing offices, and cramped rooms in general), an almost complete lack of amenities (the beds are hospital-quality, there is just one small lounge with a television, and you aren’t even allowed to have an iPod or music player, which most rehabs will now allow you to), and just a general feeling of dirtiness throughout the facility. Most of the CA’s and counselors are in recovery, and some of them are kind and compassionate, but there are just as many who seem to be taking their job way too seriously and trying to over-enforce every little rule. The groups themselves aren’t that great; they tend to be AA-oriented, repetitive, and run by the techs/CA’s (many of whom seem to have a GED-level education). Oh, and the food is terrible. There’s really no reason to come here unless you absolutely have to - even a place like The Retreat (near Lancaster) is a major upgrade in a lot of ways.

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I asked for a private room, was provided one for 2 days, my room was gone through with out my knowledge and everything was disheveled. I was Over mediated and after asking that my sleep meds be lowered I was told no. I received multiple different reasons for why. Upon my discharge I requested my medical records which I was told would be provided and they were not. I am still being giving the run around regarding receiving them. Most staff was polite, but there were quite a few that are rather quite rude and seemed to careless about the patient. Accommodations are dismal at best, food was ok, but I have had better food at hospitals. I would NOT recommend this facility to anyone. Research is a must. Not a good location at all.

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The facility is a complete dump in a 1920's era building with zero upgrades. Rooms are bare bones, awful beds and zero natural light or anywhere in the building. Food is awful. Clinical staff only want to extend your stay to get more from your insurance whether it is the right choice or not. I would NEVER, EVER stay at this dump again. Awful people and only out to line their own pockets. Worst ever.

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The facility may have some points however we did not find them. The counselors were not motivated to a scared and vulnerable patient. The communication is horrible with family even with full consent. As I completely understand the person should help themselves but by taking the steps to come and then not pushed to do the right thing is basically setting them up to fail. The facility should look into other programs and learn from them, as we now work with a program that is working.

We waited over 4 hours to have a loved one admitted to the Willow Grove location. Insurance was verified at the beginning of the week but made us wait another three hours to call it in again. Staff was friendly. No admission should take over 4 hours. Makes you feel that they don't know what they are doing. Leaves a bad first impression. Perhaps they are still working out the kinks since it is a newer rehab. Next time let the family and patient know up front that the admission time is over 4 hours despite having secure a bed and authorized insurance way in advance..

The first 25 hours I was completely ignored! Most of the nurses were awful! We the patients were belittled, humiliated, judged or ignored by the nurses...As for the staff, few good ones but the others were pretty awful! Felt like I was in prison! As for the music, loud rap blasting! Thought I was in a night club for 21 and under. My withdrawal was a nightmare and not at one point did I get any relief from any of the medication they gave me. Complained and begged for help but received nothing but sarcasm and brushed off!...Go to Valley Forge if you truly want help and safety!

I dropped my wife off thinking she was in good hands! My first visit, she looked and felt as sick as she did after 9 days! Took her immediately out and took her to Valley Forge! She is finally in good hands and getting the proper treatment! Please do you, research before putting your loved one in here! Malvern should be closed down!

Allentown out patient is awful. The guy that runs it stinks!!!

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Stay away!!! Awful. Awful. Awful.

I would not recommend. Never listened. Counselor took cell calls during our family meeting. We asked them to get daughter in lining term rehab . Said if she wants drugs she will find anywhere. Told first day she needed signed up for medical assistance because losing insurance wait until day before discharge. Told had to have Vivitrol shot before coming home sent home without shot. They called morning of discharge to make sure that on same page. I was to pick up after work and she had to wait.thdn they send her home on a van . They are all about the money

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Strengths: faculty, admissions and discharge, detox care, medical, group therapy, daily scheduling.Weaknesses: Not many leisure activites. I was admitted to this facility the day I decided to seek treatment. The staff was very warm and welcoming. They were also non-judgmental. Staff were professional and kept a lookout at all times. Food was good as well as treatments. Each day was scheduled almost to the T. Many groups per day on addiction, co-occurring, art therapy, meditation, AA/NA groups, etc. The was my first rehab and hopefully last. I have currently been sober 1 year and 3 months!

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It's kind of comfortable and attractive. Staff confused and treatment proved quite ineffective. Very disappointing; overrated !!

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No nonsense, set limits and stuck to them. Very willing to speak and work with family members after patient gives permission. Mental health evaluation did not take place due to scheduling even though my husband requested this over his month long stay. Facility was excellent, my husband stayed a full 30 days (despite our awful insurance company) He then completed 2 months of outpatient.

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Friendliness, acceptance, meetings. Lack of enough staff, lack of adequate (minimal) psychiatric care, lack of family involvement. I had an overall good experience. My 28 days there could have been improved by doing more family counseling and having better access to a psychiatrist for proper medications. The staff was nice and most cared a lot about their jobs, but there wasn't enough staff.

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Close to Home which was a strength. Bathrooms NOT clean! Consulars were not always avaliable

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Most of the consuelors were addicts themselves, so they could relate better. Food, except for the breakfast was very bad. There was not enough one on one, you really had to want to get better and seek out your own counsel and advisors.

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They focused on each person separately for their needs, nice place. My husband was there for a 3 month program. Came out a lot better, made him think of others instead of just himself. They wanted him to come back and be a councelor.

attended counsel sessions Pottstown & I would never refer anyone to their service. For a facility that should be focused on care & helpfulness to the people they counsel I felt no help at all. No phone calls to tell you sessions were cancelled or no advice to finish counsel sessions. Felt this facility more based on how money they could get out of you. In fact still owed $65 which I'll never receive

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In a word, TERRIBLE!!! Find another rehab facility.

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It was good.

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The Counselors were all very caring and involved. Could use some dehumidifiers or something to get out the musty/moldy smell of the carpets. I found the treatment fair, not enjoyable, but fair. I chose to take this treatment on my own, unlike so many others who were forced by law or an intervention. Also unlike many of the other patients, I was really there to receive very wanted help. They helped me achieve what I could not accomplish on my own. I will be forever grateful.

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My son was discharged without any type of after care plan. We were told a plan was in place, but not surprised there wasn't since there was no communication at all during his stay. Sad my son wasted his time here, now he's looking for another facility for IOP when he should have been in IOP today.

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The staff, schedule, nutrition and location were all wonderful. However, the facility may be a little too small. The staff and their connection with surrounding communities are impressive.

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It was a very comfortable facility that facilitated excellent recovery. However, there were no exercise options.

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The counselors were excellent. It could have been a little cleaner. I also think a little more one-on-one counseling would have been helpful.

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The people at the facility seem to care about their patients. The facility is well kept and in a nice, homey location. The people there are very friendly. A downfall of the facility is that because it is small, there have been times it was full when my family member needed to be admitted.

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I liked the facility and it was close to my home. All of the counselors were in recovery. It has been 27 years since I was there; I had a really good time and loved the staff. Has it changed? I don't know.

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There were many young (18 to 20s) people at this facility. As an older (late 40s) person, I felt that much time was wasted on policing immature adults and less focus on treatment. Strengths were the caring staff and the clean facility. A weakness was the individual treatment.

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Changed my life! Started me on the road to sobriety. I had a very positive and effective experience. The staff was knowledgable and caring. I didn't know much about addiction prior to entering treatment. I learned a lot during my stay, and twelve years later, (and nine years clean & sober), still look back with admiration on the staff. I attend meetings, have a sponsor, and sponsor other women. I've pursued certification in addictions counseling, and hope to finish within a year. I want to be able to help others due to my years of sobriety, and the help of the counselors at M.I.

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It is an amazing place with great help and it saved my life. Great program

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Overall,very effective

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From the director on down. everyone was in some form of recovery. Doctors included

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My family member went and doesnt want to go back

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