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American Addiction Centers National Rehabs Directory

Pinnacle Peak Recovery - Drug & Alcohol Rehab Scottsdale

8070 E Morgan Trail # 200, Scottsdale, Arizona, 85283
Facility Photo

Facility Location

Patient Reviews

Overall Ratings
  • 3.5
    Avg. score from 8 reviews
  • 3.7
    Accommodations & Amenities
  • 3.3
    Treatment Effectiveness
  • 3.7
    Meals & Nutrition
Note
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T.S.
  • Accommodations & Amenities
  • Treatment Effectiveness
  • Meals & Nutrition
Absolute insurance scam therapist couldn’t be more clueless about addiction and treatment absolute rip off
Official Facility Response:

T.S., I want to sincerely apologize that you had a negative experience at Pinnacle Peak Recovery. Everything we do is by the book and we follow insurance guidelines. It sounds like you felt like the therapist were clueless about addiction and treatment. Our masters leveled therapists are very experienced with addiction treatment so we would love to learn more about your specific experience how we can improve. Please give us a call at 480-750-1200 Thanks!

MLiss
    This is a wonderful and challenging place to be. The staff is Education is key. However it's up to you and how you work your program.
    Official Facility Response:

    We appreciate your feedback!

    Bob
    • Treatment Effectiveness
    Inexperienced clinical staff with no family involvement and no communication. Promises that are made are not fulfilled fulfilled. Disappointed with the overall therapy.
    Official Facility Response:

    Bob, I want to sincerely apologize that you had a negative experience with PPR. It sounds like you felt like there were promises made that were not fulfilled and you were disappointed with the overall therapy. We do our very best to communicate what treatment is like on the front end. Our therapists are all masters leveled and we are always looking to improve our program. If you'd like to discuss this more, we would appreciate to hear more details and ways we can improve. Please give us a call at 480-750-1200

    J
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    At first, I hated this place. My therapist left and I got reassigned to a new one who was not on the level (bless her heart, I hope she's doing well now). My insurance dropped me halfway through, and when I called my provider, they told me they weren't receiving documents from the center. Then I dropped a dirty UA after coming coming back from an outside meeting (without having used, in any form at all), and the clinical director decided to not 'complete' my treatment. Also, they took the rock out thing away, which I was sore about for a little while (knowing I was being super petty). However, they did allow me to go to IOP after that fiasco, and I completed that. It was cool to have some extra accountability, and to finally fully complete something. During PHP, they took us to outside meetings, which was fantastic. I met a man who took me through a book and helped me find god behind paradise house (not flakes house, shameless plug). Being in this structured environment with an amazing case manager's assistance with FMLA leave from work was a huge help. They kept me separated from substances long enough to have an experience and a personality change. For that I am extremely grateful. I have since been engaged in hospitals and institutions work (for fun and for free) all across the country, and this place that I once hated for imagined slights, I now see is of a much higher caliber than all of the others I've been to. I consider myself lucky for having been here, and would suggest Pinnacle if a man were jittery or begged and required a definite hospital stay. 📘🛐
    Official Facility Response:

    We appreciate your feedback!

    EE
    • Accommodations & Amenities
    • Treatment Effectiveness
    • Meals & Nutrition
    I am a former client of Pinnacle Peak Recovery and the program literally saved my life; helped start the process of healing my family, my relationship. The way they run groups is one of my favorite things about this place. Each group only has give or take 8 people in them instead of every single client in one room together. I noticed and felt everyone had the chance to talk and heal and no one could go unnoticed or just \"coast\" through. Everyone of the staff members always took time to help me, guide me through a difficult time, Give me direction; they truly cared. For the first time in recovery I worked on not just physically getting better by stopping using herion, meth etc, but I had the opportunity to go to the gym with PPR 5 days a week. Working on my physical health, being able to buy my own healthy good, \'ake my own meals and work out, along with my emotional mental and spiritual has made such a huge difference in my attitude and recovery over all!
    Official Facility Response:

    We appreciate your feedback!