Rogers Memorial Hospital - Herrington Recovery Center Philosophy
The Herrington Recovery Center at Rogers Memorial Hospital provides behavioral health care, including treatment for substance abuse issues and co-occurring mental health conditions. Services include pre-admission screening, individualized care plans, medically supervised inpatient detoxification, day treatment, and residential programs. Treatment options are based on the 12 Steps, but are supplemented with cognitive behavioral therapy, art therapy and family dynamics therapy.
Areas of Specialization
Facilities that offer “holistic therapy” see and treat patients in the context of their entire lives and health status. They treat the “whole person,” not just the addiction.
Client & Family Support Groups
Group therapy is a vital component of addiction recovery treatment, considered as important and effective (sometimes even more so) than individual therapy. Benefits include reducing isolation and loneliness and providing the opportunity to learn from others in recovery. In the addiction setting, group therapy is run by trained professionals who guide participants toward a shared goal of recovery.
Meet the Staff
Cindy Suszek, LPC
Cindy Suszek is the full-time manager of the Herrington Recovery Center. She is responsible for the day-to-day operations and clinical supervision of the staff based on her clinical background and professional interests in addiction treatment and recovery. “I treat every person who comes to Herrington as I would want my own family treated,” says Cindy. “People come to us at a vulnerable place, often at their very lowest. It’s my job to make sure they’re empowered to give themselves over to treatment so that they can begin to live their lives again.” Among her many responsibilities at Herrington, Cindy helps coordinate the exchange of information between patients, their families and referring clinicians. “Keeping the line of communication flowing is key,” she says. “As the manager at Herrington, I keep tabs on every patient’s treatment to ensure that they’re getting what’s best for them and their families.”
Michael M. Miller, MD, FASAM, FAPA
Medical Director, Herrington Recovery Center
Michael M. Miller, MD, FASAM, FAPA, is the medical director of the Herrington Recovery Center at Rogers Memorial Hospital-Oconomowoc. He is a board-certified general psychiatrist and addiction psychiatrist. Dr. Miller has practiced addiction medicine for more than 30 years and is certified in addiction medicine by the American Board of Addiction Medicine. He is a Fellow of the American Psychiatric Association (APA) and the American Society of Addiction Medicine (ASAM). Dr. Miller is also an at-large director of the American Board of Addiction Medicine (ABAM) and The ABAM Foundation. He is a past president of ASAM, the largest medical specialty society in America of physicians devoted to addiction prevention, treatment, medical education, research, and public policy.
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ABOUT ROGERS MEMORIAL HOSPITAL – HERRINGTON RECOVERY CENTER
Set on the eastern edge of Rogers Memorial Hospital’s 50 acres of tranquil, wooded grounds, Herrington Recovery Center provides residential substance abuse and co-occurring disorder treatment for adult men and women. Detox services are offered on-site. Herrington also offers dedicated intensive outpatient programs (IOP) for addiction, co-occurring substance abuse and mental health disorders, and adolescents.
TREATMENT & ASSESSMENT
Admission begins with a free telephone screening, followed by a clinical review by one of the medical staff who will recommend the most appropriate level of care. Herrington also offers a comprehensive five-day evaluation for professionals referred by licensure boards, regulatory agencies, or other supervisory organizations.
Treatment combines 12-step principles with evidence-based modalities including cognitive behavioral therapy (CBT) and motivational enhancement therapy (MET). Clients attend group, individual, and family therapy, and participate in a range of experiential therapy groups such as psychodrama, art therapy, and recreation therapy, several times per week. The residential program typically lasts 30 days.
Medication management and pharmacotherapy are also provided, as are full medical examinations, nutrition and health education classes, daily living skills workshops, community outings, spiritual care, and 12-step support groups six days a week.
The Herrington McBride Alumni Association helps program alumni connect with ongoing treatment and support groups and provides support for all adults who successfully complete the program. The facility also offers a weekly Friends and Family program for loved ones.
A board-certified psychiatrist oversees the multidisciplinary staff which consists of a licensed clinical psychologist, a registered nurse, a master’s level marriage and family therapist, master’s level substance abuse counselors, behavioral specialists, experiential therapists, and a registered dietician.
ACCOMMODATIONS & AMENITIES
Photos on the 20-bed facility’s website show spacious, shared bedrooms, a cozy library and lounge, and a variety of spaces for quiet rest and recreation, including a game room and rooftop garden, which provides panoramic views of the forest and Upper Nashotah Lake. Clients can also access a ropes course, gym, art studio, and hiking trails.
Rehabs.com reviewers indicated the facility is clean and well-maintained with 26 respondents rating this metric 4.5 out of five stars.
WHAT ALUMNI SAY
The 19 alumni surveyed by Rehabs.com at the time of this writing gave 15 overall positive reviews and four negative. Reviews indicate Herrington offers a solid treatment program (including effective detox), compassionate staff, and a clean, safe environment for recovery.
The seven alumni surveyed on staff level of experience gave an average rating of 3.86 out of five stars. Former client L.M. described the staff as “professional, caring, and knowledgeable,” and alumni Dallas and Shogan credited the facility with saving their lives. “The support staff was very caring. Everyone on your team is encouraging,” an anonymous alum wrote.
In addition to positive comments regarding staff, eight alumni rated the program’s counseling options 2.5 stars and exercise/leisure activities 3.38 stars. Holistic offerings were rated similar to counseling with a 2.71 average rating from seven alumni.
The few complaints included the facility’s high cost and a lack of holistic activities. Two former clients, Kirk and Kyle, gave Herrington negative reviews, both reporting poor experiences with the facility’s psychiatrist. An anonymous alum also described the treatment approach as “cookie-cutter.”
WHAT FRIENDS & FAMILY SAY
The 19 loved ones surveyed by Rehabs.com at the time of this writing offered mostly positive reviews. They rated family participation an average of 4.63 out of five stars and the staff’s level of experience 4.42 stars. T.N. credited the facility with saving their daughter’s life, and an anonymous parent told Rehabs.com: “My son liked the group sessions and got more out of them at this facility rather than the out patient therapy he received else where.”
Only a small number of individuals voiced complaints, the most significant of which came from C.A.H., who told Rehabs.com: “My husband was a patient and we were both treated atrociously from day one.” Other criticisms included cost and lack of holistic activities, although 19 loved ones surveyed gave an average rating of 3.21 for holistic offerings.
According to the facility’s website, many national health insurance plans are accepted, including Aetna, Blue Cross and Blue Shield, Cigna, Humana, and United, and excluding Medicare and Medicaid.
The 28 Rehabs.com survey respondents polled on the program’s affordability rated it an average of 3.54 stars.
Updated April 2017
Published on August 2016
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